The concierge during our check-in late at night was very rude and plain lied to us, saying standard rooms were not available anymore. He said we would need to pay for a suite instead, because every other rooms were sold out, and that the Booking.com availability was not up-to-date. This was obviously false and we finally were able to check-in to our room after 45 minutes of absurd negotiations, after which he finally realized that the room we had booked was actually available. The whole situation made no sense at all... We were also very disappointed in how the staff didn't want to accommodate us at all for any late check-out after 2pm, despite the room being available. They however mentioned that they could offer a late check-out until 6pm for a fee of 1,100 HKD, which was very close to the price of one full extra night which was 1,300 HKD on Booking.com. That seemed very exaggerated.

Beautifully designed hotel in a good location.

Stayed in June 2024

Staff was downright unfriendly. Check-in took forever, the person working at the check-in counter typed and typed on her computer while going through an endless checklist of do's and don'ts, with very bad english. At the bar, staff was exceptionally rude, telling my partner - after looking my partner up and down - that there is no searing on the terrace, while seating another couple on the terrace only seconds later. When pressed about it, they did seat us on the terrace, only to ignore us after bringing a first round of drinks. Made us feel very uncomfortable - maybe we didn't look rich enough? Room service person did not speak a word of English. Room was surprisingly small and did not have a closet for storing clothes, only a small open rack. If you are on a floor below 20 (as we were), there is no view, because you look right at the front of the building on the other side of the street. Overall experience was in very stark contrast to other Hotel experiences we had in Hong Kong.

Great location, beautiful building, helpful and friendly doorman/bell person on ground floor. Nice lounge area with good coffee.

Stayed in May 2024

Limited room service, restaurant reservation mix up

Convenient location, tasteful decor

Stayed in April 2024

It’s a nice hotel but feel it’s better in photos. Check in super long and crowded. Boutique type design hotel. Breakfast was nice and staff kind. Rooms are modern but lack character I feel. OK hotel

Stayed in April 2024

My stay at The Hari hotel in Hong Kong was an absolute nightmare. The staff were shockingly rude, annoying, and painfully slow. Despite being exhausted from a long journey, they had the audacity to drag out the check-in process for a whopping hour. Their lack of accommodation and barrage of intrusive questions made me feel like a criminal being interrogated by the police. As if that wasn't enough, the guest experience director, Joanne Lau, topped it off with her own brand of rudeness, offering zero apology for the atrocious service. Save yourself the trouble and steer clear of this hotel – it's an experience I wouldn't wish upon my worst enemy.

Stayed in April 2024

Poor use of space. Could be better 1. There’s an extra cabinet inside the bathroom where the extra coffee capsules and cups placed. Weird and not so hygienic. 2. A small sofa infront of the bed, when it could be next to the bed where the table is. Which meant that you have no space to open the luggage. Better to close it before the cleaning lady comes in. Or where is she going to find space to drag the vacuum in? Get rid of the sofa! Location a problem 1. Hari Hotel Location is about 500metres from Wanchai MTR. No elevator at this mtr exit! And kinda far to walk and bumpy to drag luggage. Just take Uber. 2. A street filled with renovation material shops which I wasn’t expecting. It gets very dark at night as these shops close early. Comparing to vibrant mongkok langham area. This street is filthy and has a stench, as the garbage Center is quite near too. 3. Try putting Hari hotel as the location on Uber, they will ask you to select somewhere close like Buddhist association. Which is next to it? Put a note to stop at Hari Hotel but some taxis never heard of this place?? Sometimes Uber cancel due to trouble to detour just to be on the right direction to Hari. Annoying. Feedback to their staff and they suggested to put the closest or flag but no intention to fix this exact location. Please fix! 4. Coming back to the hotel is another problem, takes a far out u turn and some drivers will grumble. Sometimes they want you to stop opposite and cross over. And it was raining. Driver problem so too bad! Maybe walk and take the mtr. 5. Food around here is quite The room has good acoustics done but the problem is the door. I could hear people walking up and down the hallway. Hair shampoo is too drying and the conditioner doesn’t help much. Looks luxurious that’s all. Room is quite dusty… I poured a glass of water and I was going to drink from it again and I saw a lot of dust floating on it. Is it from pulling the curtains? I’m not sure. Time to wash the curtains….

Posh vibe. Nice dark mysterious interior. Room looks newly renovated and bright! Has everything you need. Over plush towels, comfy beds, slippers, coffee and tv airplay. Clean! It’s also a great bubble to be in with nice restaurants. Cute coffee place “Lungo” around the corner. And close to causeway bay. Haven’t seen any kids at this hotel, mainly for business.

Stayed in April 2024

Cusromer service

Location

Stayed in March 2024

Cleaning service could be better.

Location is perfect for shopping and close to ferry, subway stations.

Stayed in February 2024

Breakfast was great, but staffs who are working in restaurants werenot so friendly. Also staff in Japanese restaurants were rude. Automation in the room works terribly , to control blinds and curtains u need to be very patient. Also no view at all.

I like the location, cleanliness, comfortable.

Stayed in February 2024

Light and mirror is not good for facial make up Drinking water not good quality,difficult to open Toilet room is very small Difficult to request late check out Credit card charge for guaranteed is very high

Slipper is good quality

Stayed in February 2024

Almost none of the rooms have any view out of the windows ( the fact which you will not find either on traveller's photos on tripadvisor or anywhere else). We were on level seventeen in a somewhat more expansive "corner room" staring at the rusty plumbing pipes and an ugly wall twenty metres away. The breakfast is also quite modest with limited choices. The hotel is situated in among the industrial side of town surrounded among the shops selling building supplies which doesn't lend itself to the leisurely atmosphere. If you are looking for an overnight stay or a short business trip by yourself Hari is perfect but I wouldn't choose it for a leisurely family occasion

I liked the interior design of the rooms

Stayed in January 2024

We stayed in a room described as King Size - which did have a kingsize bed but the size of the toilet was very cramped. If you are say 6' your thighs are too long to use the toilet even with your face jammed up against the wall in front of you. Materials and appointments in rooms are good - designed to qualify for 5 star rating but rating should have been failed due to tiny toilet. NB 80% of rooms are probably of the same layout, so it's a general issue to consider when staying at this hotel. We returned because we had stayed previously, in a corner room - which wa s c50% bigger and therefore felt much spacious.

Stayed in January 2024

Too small rooms

Location

Stayed in December 2023

Limited space

Fine

Stayed in November 2023

It was fine.

Quite a fancy new hotel in Wan Chai. Acc. in Hong Kong is generally tiny, and this place is little exception.

Stayed in November 2023

Beds. Personal taste but not keen on these beds. TV channels. Or lack of. A couple more would be good for sleepless nights.

Design, rooms. Staff were super. Materials used in the fit out beautiful. Restaurant Menus. Bar. Books. Music.

Stayed in December 2023

Apart from small and not too sure about the use of the door in front of the bathroom for as it’s can’t be closed

It’s a very convenient location, we picked this because of the design, it’s chic

Stayed in November 2023

Late arrival and fair welcome Room marketed as a twin-bedded room, but it was impossible to open a single suitcase because it was so cramped. Little advice or discussion Light breakfast, buffet limited to 2 dishes and a few vegetables For this price, you can get a hotel on the other side of the river with better standards and real service.

Stayed in November 2023

No pool ! Ridiculously expensive even for Hong Kong 🇭🇰

Decor and staff

Stayed in October 2023

Room small and not particularly perfumed: I suggest the use of an air freshener Sincerely, having seen the cost, I expected something better

Both restaurants in the hotel are very good. Staff very polite

Stayed in October 2023

Wifi requires constant reconfirmations to keep it working. When travelling with someone there is no privacy whatsoever between the bathroom and the bedroom. The room was fairly small. Housekeeping was great.

Good position

Stayed in October 2023

I booked hotel 2 months ago for high price. Now property discount hotel room me more than I booked 30%. So bad

Concierge

Stayed in September 2023

Breakfast could be improved

Room was nice and clean

Stayed in September 2023

Medium-low level of services

Clean hotel

Stayed in August 2023

Location, very little choice of breakfast, no bathtub in corner room,

Stylish hotel, clean, nice interior design, friendly and helpful staff. Perfect for business trip.

Stayed in July 2023