The corridors and rooms were cold in March however staff were very good and supplied a heater. Reverse AC would be good.

More healthy choice of breakfast like Hebe Haven Yacht Club next door would be good for the Hotel. Also portions are too big I think Buns/bread (egg benedict etc) very hard

Stayed in March 2025

The property is tired. Needs an update. There is a full kitchen but the cutlery, plates, cups etc are all mismatched and in some cases missing. We had to ask for an extra glass and a cup for coffee. There was only one tea bag for a black tea. That said we asked for some cups and teabags and they were delivered promptly. The breakfast was sound but not amazing. Given the price compared to a bigger and newer hotel in Sai Kung the value just wasn’t there for room or food quality. The rooms are big, the view is good, the windows don’t open to allow the fresh air to come in. We did think we were getting a balcony and the rooms did allow the doors to open but they were locked. Our mistake in maybe not reading the room booking correctly no doubt. Notwithstanding we had an enjoyable stay. but mostly thought it was overpriced compared to another hotel nearby.

The staff were great. Always very helpful and friendly.

Stayed in February 2025

Starting to show signs of wear.

Location location location.

Stayed in December 2024

Still a bit dusty on some shelfs and wardrobes

Suitable for baking lover like me

Stayed in November 2024

It’s showing its age and needs renovation. A bit mouldy in the bathroom.

Close to the yacht club. Staff were very nice.

Stayed in October 2024

Nearby to Sai Kung market

Stayed in October 2024

No 7-eleven nearby And No toiletry in the room despite the price

The room type and the quietness

Stayed in August 2024

The swimming pool is too small.

The room is spacious and clean.

Stayed in July 2024

Nothing

Fantastic view and large room

Stayed in April 2024

I stayed back in December 2023 so maybe this has changed - I have no complaint about the breakfast selection - although we stayed 4 nights and everyday very similiar selection of takeaway - and in the last two days we opted for not having that anymore. The delivery staff were friendly and polite. My only concern was the amount of plastic containers they used for this style of breakfast and I suggest the management to consider a more environmental friendly options for breakfast delivery or re-opening their restaurant for the cause.

The location. We are here for family matters so the location is great. Anyhow, Sai Kung is a great place to be.

Stayed in December 2023

The quilt is rather thin so as the pillow. It wasn't comfy actually. The staff are really helpful. But, interestingly, the staff on duty is too few that the front desk staff is same as the one who come to the room. I think it is due to the scale of hotel isn't that scalable.

The sea view from the room is spectacular. I can see all those yachts at the Pak Sha Wan Pier. The room is quite spacious compared to the same tier of hotel. The gym consists of a treadmill, rowing machine, cycling machine and free weights with a bench. The breakfast included is exceptional, I chose all-day breakfast and it was a full one. It would be perfect if there's a coffee machine so that I can make latte etc.

Stayed in January 2024

Plates serving breakfast should be heated also breakfast restaurant should be heated for breakfast guests

We like the location , friendly and helpful staff , good value for money

Stayed in February 2024

Some of The fittings are showing wear and tear

Attentive staff , nice breakfast great getaway location away from the crowds - nice rooms and great shower

Stayed in January 2024

Random kitchenwares in the room.

The view was amazing, the staff were nice and helpful!

Stayed in January 2024

We almost always stay at the Pier every holiday we get. It’s our family’s go to for staycations. It’s quiet and close to everything we want to do in Sai Kung.

Stayed in January 2024

Just small things - breakfast (as at Dec 2023) is served in the room - it was ok but we produced so much plastic waste from it… and it’s not so flexible with the delivery timing in case one wants to sleep in. the hotel has two “half floor” even we stayed on the first floor we had to move about 20steps down with two large suitcases - we did not need help but would be nice if someone would offer helps. Also, the door person at the car park could provide clearer instruction for whether we need to pay parking fee or not if we are dropping off inside the car park as hotel resident. Since entering from the front entrance there’s another set of stairs and we had big suitcases.

We are here for family obligation so the location is perfect for us. Easy connection with public transportation to mtr or Sai kung. They also have shuttle bus but we did not take it. nice view of the yacht club. All staff friendly and welcoming and try their best to facilitate our needs when asked. Have a small gym but since you are in Sai Kung it’s better to run in the nature! Shower is great with good pressure.

Stayed in December 2023

Nil

All good.

Stayed in October 2023

I am local and I have visited the hotel 3 times over the past few years, because of the serenity view and quiet vibe. However, the experience is a bit off this time. The room facilities look a bit old than before. For example, the toilet room door is locked from inside accidentally and we have to ask for technician to help in the middle of the night. Moreover, I mentioned about the visit is for birthday celebration. Before, there was some little birthday decors like ballon or chocolate in the room, but this time there was nothing at all. I know it is not a must but I can't help but feel a bit disappointed.

Staff is nice and they are very responsive to our requests.

Stayed in October 2023

No view from our room

Quiet area in Sai Kung Access to Pak Sha Wan Pier

Stayed in September 2023

Th facilities looks worn out. No kettle and hair dryer were provided in the room, which are fundamental.

Location are excellent

Stayed in October 2023

Water overflow from shower, no table for in-room breakfast.

Great Balcony, clean room, very friendly staff.

Stayed in October 2023

The breakfast was not kid friendly.

Stayed in June 2023

The main issue is the breakfast. basically the room rate include the breakfast but there is only one option: Japanese breakfast. sorry but eating sushi at 8am is not what I expect. I prefer coffee with croissant. so basically I paid for a breakfast I didn’t get. I complain to the desk but they said this is the only option and they can’t refund the breakfast. I was not happy as nowhere on booking you advertise they offer Japanese breakfast. anyone expect a buffet breakfast with continental food and Asia food. it’s not ok that we are not informed of this unusual style of breakfast. Also the room is nice but there is a big humidity issue. if you don’t leave the air con it become very humid. also the air con drip on the walls.

The pool area is really nice. there are some seats facing the sea where you can relax.

Stayed in June 2023

There was no bar or lounge area, only the restaurant.

In summer time the pool area would include outdoor seating. Rooms were really nice with good size balcony. Staff were lovely. Boat at the hotel pier takes you directly to Trio beach. San Kung Geopark is only a few minutes from the hotel, and there are plenty of boats to other beaches from the local town.

Stayed in April 2023