Location is perfect for west end fun. Room was clean and comfortable.

Stayed in January 2025

Mostly cold showers. Spotty wifi, only about 50% of the trip. Was overcharged prior to arrival. Still waiting to get refunded.

Staff were very friendly and helpful.

Stayed in December 2024

The staff was incredible, I have stayed here many times. Very friendly and accommodating. Plus, the restaurant has great food. The Owner is usually around and is always willing to help out and give advice on places to go, things to see. Another thing I really like is that they email you personally as your travel date gets closer to touch base and they will have a cab at the airport waiting for you.

Stayed in November 2024

mosquitos

nice, staff, good food and location amazing

Stayed in August 2024

Mosquitos in the room

Breakfast was good, just to a bit to much money wise.

Stayed in August 2024

Reserved a double room, with seating dine area, was put in a single room small, bathroom was leaking water floor swamp for 5 days and not fixed until last day

Stayed in August 2024

Great location for access to the beach and restaurants (including the awesome on-site restaurant, the Cannibal Cafe). Bright and comfortable rooms with balconies feel like your island home away from home.

Stayed in July 2024

I left early due to Hurricane Beryl because, at the time, it was a Category 5 storm and Roatan was in and close to the cone. I spoke to the owner and asked for my money back for the remaining 2 nights. First, he lied and said that booking.com doesn't let him refund money, I told him that I was familiar with booking.com policy and that the decision to refund is ultimately up to the poverty owner. At that point, the owner pivoted from the lie he initially told me and simply refused to refund my money. I tried to explain that the normal policy should not apply in this instance because the reason for my early departure was a hurricane which was measuring as a Category 5 at the time, yet he still refused to give me my money back. I understand that hotels and booking.com need to follow their standard policies and practices. I also understand that the property could have rented the room to another guest, etc and no business wants to lose money. However, there are certain situations where businesses need to be more customer-friendly and understanding, and one such situation is a hurricane or other natural disasters. I can't condone a business owner or a booking service that refuses to make exceptions to policy in a situation involving a hurricane. In terms of the room - you get what you pay for. Bathroom had a constant order. Staff kept the room clean, though.

Other than the owner, the staff were nice.

Stayed in July 2024

Wifi is not reliable in the rooms - but if you're coming to Roatan, you really dont need reliable Wifi - and there is a coworking space across the street if you need to use the internet in a substantial way at all.

Great location, cannot be beat! Right in town and a few steps to West End Beach. I loved hanging in the hammock with a perfect breeze all of the time and great garden view (read: palm trees). It's attached to Cannibal Cafe which is great for breakfast and lunch too! Staff was kind, felt super safe as well. I was a solo female traveller and cannot wait to come back here!

Stayed in June 2024

accepted my reservation, no one was at reception the entire DAY i was set to check in. never apologized or responded to my messages. left me stranded at night without a place to stay.

Stayed in May 2024

This is such a perfect little spot to stay if your in the west end and diving. little kitchen with what you need. air conditioning was top notch. Location was tucked jut back a bit so any street noice is blocked off and wont bother you. Cant say anything about the wifi as we had an esim app. no matter where you stay in the west end it is all in short walking distance. I mean a minute or two to anything. Please try the chicken quesadillas at cannibal cafe attached. BOMB.

Stayed in April 2024

The sheets kept coming off the mattress so I kept waking up to fix the sheet because I didn't want to sleep on the mattress.

The room was really pretty and comfortable.

Stayed in April 2024

My son had a room in the back that the roosters kept him awake half the night. I was upfront and didn’t have the same problem.

It was nice that they had a restaurant that you could sit at and watch people go by as you eat. The breakfast was very good. I also had dinner one night. The tacos were great at a fair price. The location is perfect for walking around town. You’re right next-door to everything. The highlight was they have kayaks that you can bring to the water just a short walk away. Me and my son used kayaks to go out to deeper water and tie off on a buoy and go snorkeling , so many fish.

Stayed in March 2024

Clean and relaxing

Walking distance from all restaurants, markets, beaches and al different tours, diving, snorkeling, horse back rides, chocolate factory, relaxing times. This is my third time and we a recommend.

Stayed in April 2024

Excellent location. Close to the beach, dive shops, and restaurants. Rooms sit back off the street so it’s nice and quiet.

Stayed in April 2024

One of the light bulbs was flickering, turning on and off, but that was nothing major.

The location is excellent, you can walk anywhere in West End. There are water taxis nearby to go to West Bay.

Stayed in March 2024

It’s so loud. Beds are very uncomfortable.

Location

Stayed in March 2024

Like most places in West End, there are cats around. I definitely didn’t mind as they were friendly and not a bother. In fact, my daughter enjoyed adopting them as vacation pets while chilling in the hammock. But if you are severely allergic you might want to consider that.

The location is right in the middle of West End, easy to walk everywhere. The room was perfect for a father daughter scuba trip as there were two separate bedrooms, with a nice patio with a hammock in the shade of a palm tree 🌴. There was A/C which felt luxurious. While not the Ritz Carleton, the room was clean, comfortable, and well appointed. The attached restaurant was fantastic, with great lion fish tacos and breakfasts! When we arrived, they sold us a 5 gallon jug of water ($5😀) that kept us from having to buy a bunch of smaller bottles all week. This place was eco-friendly and super chill.

Stayed in February 2024

The photos and description from the Booking.com site were misleading. We had stayed here before and enjoyed it. This time we were given an older room with minimum comforts. The photo had described a small kitchenette but we had a coffee maker with no cups or dishes. The"sitting area" was 2 plastic chairs outside the door on the sidewalk. We couldn't stay for our week but the owner did re-rent the room and returned a portion of our money. This explains the inconsistencies in my evaluation.

The location is good. The staff understanding and effort to be accommodating.

Stayed in February 2024

Booked last minute, so room was more expensive which was understandable. The attached restaurant was pricy but had good food.

Excellent location, clean, communicative, helpful, large room, AC and wifi worked great.

Stayed in January 2024

the sheets could have been in better shape so they stayed on the bed. The bathroom door wouldn't close. Had to slam the front door to close it. The unit was not clean, under the bed didn't look like it had been cleaned in years

the location

Stayed in January 2024

We had to cancel a night due to a death in the family and were not offered a refund. Upon arrival, there was no power, and we never had hot water. I was traveling with three small children, and the people above us had a party until 6 AM. No one slept, no electricity, our room was so hot. And we had no hot water, it was a small hotel nightmare

Pretty grounds

Stayed in December 2023

Center of town, lots of food choices. Beach, snorkeling close by. ATM next door. The staff was amazing. I would stay again.

Stayed in December 2023

Wi-fi was almost nonexistent. The bed was uncomfortable (sloped to one side and made noise every time I rolled over). Many of the kitchenette items were dirty, and the burner electrocuted me when I put a pot on it. The room had a moldy/musty smell.

Great location in the heart of West End. Close to restaurants, shops, and dive shops. The onsite restaurant is really good. I liked that the room had a mini fridge, desk, kitchenette, and balcony.

Stayed in November 2023