Excellent hotel in all aspects.. I will visit it again

Stayed in March 2025

Everything was simply perfect

We arrived for a brief honeymoon, all the communication and my requests before we arrived were answered quickly and efficiently. They kindly left us a small gift in our room to celebrate. My wife had 2 Spa treatments, she said they were fantastic, great staff and beautifully clean and comfortable. The hotel is spectacular, the main hall, restaurant area is most obvious, but we enjoyed the rooms, corridors and staircases too. The room was spotless, large and comfortable, the bathroom, shower perfect. Breakfast was great, wide selction, good quality, coffee, juices were excellent. I can only recommend this place for the special occasion. Every member of staff we met were professional, friendly, calm and happy, especially the valet parking and reception staff. There is nothing we could fault.

Stayed in January 2025

Helpful friendly staff, great location just steps away from the metro, comfortable and clean room, good value for money

Stayed in December 2024

-

Beautiful building and the room was spacious and cozy

Stayed in December 2024

Nothing

Gorgeous hotel, great location, lovely staff and very good breakfast!!

Stayed in January 2025

Having to leave

The hotel is impressive and the staff is amazing

Stayed in January 2025

Staff - slightly ignorant and not friendly given working in such luxury hotel

Location is great , architecture and atmosphere was luxurious, spa and massage was amazing

Stayed in October 2024

The dinner on New Year's Eve was the only thing we were higly disappointed with. Basically, we waited with bread on the table for more than half an hour (even olive oil was not served with it). Small starter, which was not tasty, followed by a small soup (basically hot water) and then the small main course. We waited too long in between for too small portions without any taste and left hungry. The room service, which we got a few times, was much more tasty, which is a shame. Besides the taste, a New Year's Eve table should resemble the feeling of abundance and joy. The table basically represented scarcity. Guests pay a premimum for that night, making it even more unpleasant.

Location, service, staff, the room. Overall, it was a great stay.

Stayed in January 2025

The room was a little bit noisy for our taste. Moreover, the breakfast is mediocre. Usually, you need to wait a long time until your food arrives. Regarding the food, the poached eggs were terrible. On the bright side, you can always have something from the buffet.

The hotel is extremely beautiful and it almost look like a museum or cathedral. Since we arrived, the personnel was extremely helpful and went the extra mile to make our stay as pleasant as possible. The room looks nice and comfy but a little bit noisy. The dinner to the hotel restaurant was delicious. Our waiter made well thought recommendations and guided us through the dining experience. It is definitely one of the restaurants you should try but make your your reserve a table well in advance. The hotel is located in the heart of Pest, very close to Saint Stephen Cathedral and Christmas markets. This was a plus for us because we loved walking in the city and to its many tourist attractions. We would definitely return to this wonderful hotel next time we visit Budapest.

Stayed in December 2024

Fantastic

Everything

Stayed in December 2024

A bit pricey

The hotel is beautiful. I originally booked this location because of the viral videos floating around on the internet. The venue was really a bit smaller than expected but was overall very pleasant. They accommodated my request for flowers and a taxis. Very pleasant staff and very clean rooms. Breakfast was okay, nothing extraordinary. Food from the restaurant was very good quality. Location is great as well - a short distance to the market and other landmarks.

Stayed in October 2024

Bath and shower combination.

Beautiful hotel and great location close to all the sightseeing spots and Christmas markets. Staff were friendly and helpful, deluxe room was comfortable and well appointed. Breakfast was delicious, especially eggs to order.

Stayed in December 2024

Prix excessif

Architecture

Stayed in December 2024

Nothing

Breakfast was great! Personnel for breakfast excellent

Stayed in December 2024

Not much to dislike.

Loved the exotic old world interior and exterior design. The rooms were clean and spacious. The location was excellent.

Stayed in November 2024

Great hotel. Location is perfect, building is beautiful. Room was upgraded from standard to premium - very spacious, clean and comfortable, has all necessary and useful features (like the automatic night lights). Thermostat was working effectively to warm up the room. Staff is helpful, just ask. Was having reservations on breakfast due to some reviews, but in the end booked breakfast for all nights and did not regret it - it’s quite good and has a decent variety which worked for me. Enjoyed my stay a lot.

Stayed in December 2024

The fact that people not staying at the hotel get to sit for breakfast, lunch etc in the main area and as hotel guests are offered tables sat in the doorway. This is not acceptable.

The interior was amazing!

Stayed in November 2024

Nothing,

Excellent service. Celebrated wedding anniversary with my wife. The hotel made sure we felt special. Great manager!

Stayed in November 2024

Thanks a lot at Mr.Zoltan in front of the desk...he was perfect abour the concierge service.

Stayed in November 2024

Our room was upgraded and we were given a room overlooking the city. The view is great, but it is disturbing because of the noise on the main street (police, ambulances, and drunks). I expect our room has been upgraded, because the location of the room is annoying and difficult to sleep in.

The location of the hotel is excellent, the hotel is a masterpiece and the staff are excellent.

Stayed in November 2024

everything

Stayed in November 2024

The bathroom door was hard to close and manage if using the toilet.

Beautiful hotel, great location, delicious breakfast, comfortable rooms.

Stayed in October 2024

Service slow in dining/tea room

Location , room quality of

Stayed in September 2024

Couldn't find something I didn't like.

The hotel, staff, service, room and location had a full value for my money, everything was super!

Stayed in October 2024