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Reviews of Alila Ubud 5 stars

Desa Melinggih Kelod, Payangan, Gianyar, Bali, 80572 Ubud, Indonesia

#233 of 421 hotels in Ubud

Guests' Choice

Review score

Based on 211 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    8.9

  • Facilities

    8.8

  • Staff

    9.6

  • Value for money

    8.4

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 3 April 2025

    9.0
    What a gem!
    • Leisure trip
    • Couple
    • Superior Double Room with Two Single Beds - Hillside
    • Stayed 3 nights
    • Submitted via mobile

    The staff is super kind and welcoming, we really felt at home. They all made an effort to accommodate our requests. The place is in the jungle, a fantastic getaway from all the crazy city lifestyle that many of us have. What a gem!

    Stayed in April 2025

  • Reviewed: 22 February 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing bad

    It is a very nice hotel very calm chill and very well located in Ubud It’s a very nice hotel group with an amazing facilities and very friendly stuff. They give us an upgrade when we arrive and everyone was very friendly. Me and my friend were a little bit sick and they were very friendly and professional from the first second it is my second time there I really recommend Hotel

    Stayed in February 2025

  • Reviewed: 5 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Service was excellent and its surrounding natural beauty is amazing.

    Stayed in January 2025

  • Reviewed: 30 December 2024

    9.0
    Good stay overall! The helpful staff made it better.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms were slightly on the smaller side, and the washrooms didn’t have locks in them. Bus the shower didn’t have a door, so the entire washroom got wet when showering.

    Though our stay was short, it was well looked after. The staff were extremely generous and helpful. Especially the ones who helped us reach our rooms and helped us out with the luggage.

    Stayed in December 2024

  • Reviewed: 29 December 2024

    10
    I’m traveling a lot, this one is the best hotel
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything, it’s the best hotel I’ve ever stayed in. The stuff were amazing

    Stayed in December 2024

  • Reviewed: 27 November 2024

    9.0
    Lovely hotel and would stay here again in Ubud when my little ones is a bit older!
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Only negative is there are no ramps so if you have a pram/ stroller - you need to carry it as there are lots of steps to get everywhere.

    The views were stunning! The staff were incredibly attentive and went out of their way to ensure you had a comfortable stay. It’s a bit further out from town, but taxis in are not so expensive/ the hotel also has a shuttle service.

    Stayed in November 2024

  • Reviewed: 16 November 2024

    9.0
    Relaxing luxury
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 6 nights
    • Submitted via mobile

    My daughter says “no water slides” lol. In all seriousness, for two kids 11 & 5 it was great, the staff were very good, and they relaxed and loved the pool and room

    Relaxing Pool was amazing Monkeys The valley view Bure was the most amazing room we ever stayed in, an outside bath in a fish pond. Service at pool area Breakfast Outdoor movie Morning meditations / yoga

    Stayed in November 2024

  • Reviewed: 28 October 2024

    9.0
    Blissful
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Fantastic service ! Great location, beautiful architecture and very nice food.

    Stayed in October 2024

  • Reviewed: 26 October 2024

    10
    Luxurious forest experience with amazing warm staff!
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    I cant fault the property my only comment would be you dont need to promote the tours, people coming are either happy to stay by the pool or will come and soeak to concierge if they want to tour.

    The style and craftmenship of the hotel was incredible. I loved the use of stone and the pool was beautiful.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing view and good staff over there. The food was very delicious

    Stayed in October 2024

  • Reviewed: 13 September 2024

    8.0
    Overall it was very good except swimming pool
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Swimming pool

    Most of the facilities were fine except swimming pool. Water of swimming pool was very cold. It should have been maintained in a decent temperature.

    Stayed in August 2024

  • Reviewed: 11 September 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 3 nights

    The bed I had in room 123 was quite hard.

    Love the pool, the breakfast, the monkeys and happy, relaxed and pleasant staff. I love All Ubud

    Stayed in September 2024

  • Reviewed: 4 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    We had dinner at the restaurant - it was local cuisine and was nice. However not sure if it’s directly related but me and my husband had some severe food poisoning in the evening after having dinner at the restaurant. We had to cut short our stay at the hotel and in Bali to go home to get medical care.

    Staff were all helpful and friendly. Beautiful views, tranquil setting in the middle of the forest, nice pool view. Good line-up of activities of guests such as rice plantation walk.

    Stayed in September 2024

  • Reviewed: 25 August 2024

    10
    Luxury getaway in the jungle
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    It’s an incredible place surrounded by jungle. Really no words to describe it. The villa we had was out of this world and the swimming pool was also very nice. The restaurants were great as well, even the cocktails.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Villa with Terrace
    • Stayed 3 nights

    I didn't like selection in the menu of those 2 restaurants in a hotel. Wish to have more European options in the menu. A bit far from center, but monkeys and greenery around is an advantage

    I really liked to stay in the mid of Jungle, meet all those monkeys in a hotel. Amazing, green territory, very beautiful

    Stayed in August 2024

  • Reviewed: 13 August 2024

    10
    Great hotel in a heart of the jungle
    • Leisure trip
    • Couple
    • Villa with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Everything was excellent. Just be careful with the nature)

    Amazing hotel, I’m happy that we chose this location in Ubud. You feel like you’re in a national park or zoo, but you’re in a 5 star hotel with perfect service. The pool is something unbelievable, breakfast was great, our villa was cozy and cool. Highly recommended.

    Stayed in August 2024

  • Reviewed: 25 July 2024

    9.0
    Excellent all around, just needs a refresh on the quality of food
    • Leisure trip
    • Family with young children
    • Pool Villa
    • Stayed 4 nights
    • Submitted via mobile

    The quality of food needs a major think through. While the service is great, the property needs to think about how to truly revamp their menu

    The property is beautiful and offers a perfect stay in Ubud, and just close enough to everything that you would want to do during your stay

    Stayed in July 2024

  • Reviewed: 22 July 2024

    10
    Beautiful and lavish
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Location is far outside Ubud but that was helpful for going north

    Beautiful views over river valley- spaced out rooms. Food was delicious.

    Stayed in July 2024

  • Reviewed: 10 July 2024

    9.0
    Quiet Gem outside of busy Ubud
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    A la carte Breakfast was excellent, views from the Pool & BedRoom were amazing. Perfect place for a little R&R. Staff were great. Nice quiet place not very far from Ubud centre

    Stayed in July 2024

  • Reviewed: 22 June 2024

    9.0
    Perfect stay to relax and unwind.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    I expected the food at the restaurant to be more traditional but didn’t really enjoy “ketchup-based” sambal. Breakfast were fantastic, other meals were more like catering for western tourists.

    Amazing location. Peaceful, perfect for resting and relaxing.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    10
    Awesome
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 3 nights
    • Submitted via mobile

    All was superb - no complaints

    Great views, iconic property

    Stayed in June 2024

  • Reviewed: 28 May 2024

    9.0
    lovely picturesque hotel, out in the middle of the jungle. peaceful surrounded by wildlife
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    one night money did keep us up as they were fighting on the roof, which for one night was fine. and you are literally in the jungle!

    Lovely property out in the jungle! Monkeys around which were entertaining. peaceful location.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Food options

    Location, views

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    It is quite far from the main attractions. So you will need to factor in those extra 20-30 mins to go back to heaven

    Friendly staff, relaxing vibe in the middle of the jungle. Great pool and gym too. The restaurant was excellent and each night different which makes the stay never boring.

    Stayed in May 2024

Showing 1 – 25

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