Provide, Iron and ironing board, replace coffe machine with microwave. Bath Mat should be in every bathroom at the hotel, as after shower the floor is slippery and could be dangerous. Hand towel / face towels needed as well.

All good especially your welcome drink and snacks were delicious!!

Stayed in November 2024

Great Hotel. It is worth mentioning it is a dry hotel. So no alcohol in the premises.

Stayed in September 2024

- If you are a *sweet* breakfast person, I think the options are not that great (quality and selection) compared to what you would find in an European hotel in this category (I cannot judge the Indonesian food, it looked good but it's just not for me in the morning 😉). - The smoke/non-smoke area for breakfast is roughly 50/50. The restaurant is often quite full and you end up in the smoking area (or sit next to the pool) - If you are on the wrong side of the hotel, you get a lot of street noise. TB Simatupang road is really busy. The windows also vibrate with the traffic noise. In general my purpose in a hotel is to sleep, and be away during the day. That's why I think this is an important element! - Space underneath the hotel door (sound) - I don't understand how one can have a bright green LED at TV connection box, it's just too bright at night. I had to cover it with a brochure from the hotel. (just a minor detail though)

- The hotel is located close to the Arkadia Green Park, which hosts various large organizations. You can walk there in two minutes. - Room was quite spacious - Bathroom was fine, great shower 🚿. - Airco was also functioning fine. - Also walking distance to both Aeon mall (10 min) and a lovely place called "Garden cafe" (5 min).

Stayed in September 2024

Location

Facilities

Stayed in August 2024

None

Love everything

Stayed in July 2024

None

Love their bed very comfortable and very clean

Stayed in July 2024

Good

Stayed in July 2024

One of the elevators was not working. Waiting for an elevator took a little too long on most occasions. If you are looking to have a beer at the hotel bar after your day, that is not going to happen as they dont serve alchol. That is fine, but good to be aware of.

Good hotel with nice rooms and a great breakfast. The location was good for my needs, but it is not central.

Stayed in April 2024

Clean, confortable

Stayed in April 2024

a little noisy

very clean, comfortable might little noisy if near street.

Stayed in April 2024

Location not ideal

Clean and helpful staff

Stayed in February 2024

Breakfast was good

Stayed in December 2023

breakfast variety, polite staff, cosy room.

Stayed in September 2023

Not sure whether I like it or not, but this hotel has tight security. They will inspect our luggage / handbag everytime we go inside the hotel, just like what we can find in the airport. This hotel room doesn't have a bidet - in case you need one.

The room is spacious, it can fit 4ea 28 inch luggage. Staffs are friendly. Their breakfast menu are also good.

Stayed in August 2023

It would be better to book a room in the back side of the hotel to avoid the street noise if you are a light sleeper.

Clean. Large room

Stayed in June 2023

no warm water available first day. Rather expensive diner (buffet)

nice hotel

Stayed in May 2023

Breakfast was expensive (for Indonesia), though they did have a pretty big variety of food to choose from, both western and Indonesian. The latte I had in the cafe was not very good, tasting like 95% milk, 5% coffee. Not a big deal by any means, but given the quality of the hotel in general, I expected better.

Good hotel, very clean, with a cafe and restaurant on-site. And depending on what floor you're on, you might have a nice view of the city.

Stayed in June 2023

Hotel was fine, there was nothing I didn't like.

Great buffet breakfast with lots of variety. Good sized rooms for a Jakarta hotel. Helpful staff.

Stayed in May 2023

It would be lovely to get the customer drink vouchers per night for a long term stay one. The voucher could be used for free coffee, juices or hot chocolate.

The breakfast was good. The room was not cleaned properly especially the bathroom mirror, the sink and the shower glass door was not cleaned well (still some soapy stain and dust). Also the counter where there was a kettle was not wiped properly. Hope this can be fixed as the hotel itself is a 4 star one I expected it to well maintained. Thank you.

Stayed in April 2023

The towel was dirty

The location, the space

Stayed in April 2023

my room’s combination rock was not working (I could have asked reception to fix but I was too busy). massage price was a bit high

breakfast, swimming pool, comfortable environment

Stayed in April 2023

Nothing.

Warm, friendly and very helpful staff, cozy and comfortable bed. Love the ambience and breakfast spread. The mussolah was also clean and comfortable. Lobby was beautiful.

Stayed in February 2023

The light in my room was pale, i light strong light.

Thanks for Sultan in the reception for all his support.

Stayed in March 2023

The parking capacity was quite small. I had to park in the muddy field owned by the hotel.

Location, facilities, comfortable bed.

Stayed in February 2023