CBD Bintaro Sektor 7 Blok B7 no. D3-3A Jl. HR Rasuna Said - Tangerang Selatan, 15224 Serpong, Indonesia
#8 of 33 hotels in Serpong
Guests' ChoiceBased on 91 hotel reviews
8.5Cleanliness
8.6
Comfort
8.5
Location
8.6
Facilities
8.3
Staff
9.0
Value for money
8.5
Free WiFi
9.1
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End of dialog contentReviewed: 9 March 2025
Kathleen
SingaporeA towel should be available for the guest when the gym.
Everything is perfect. No complaint.
Stayed in March 2025
Reviewed: 3 March 2025
Nur
IndonesiaThe buffet for Suhoor. I was amazing btw but a cold not even warm so sad. I tried from this to that but still i couldn't enjoy. Sorry to say about it. The room and services from the staffs are beyond and I love it. But it turned info a disappointment when i got the suhoor meals.
Actually the room and also the cleanliness is great and amazing. But unfortunately all the food when i got into Suhoot time all cold.. so i couldn't enjoy thr food for my suhoor. I tried some of the food from a to b c and other but unfortunately I couldn't even finish it all.. please make sure that the food is not cold while they served the guest
Stayed in March 2025
Reviewed: 7 January 2025
Henriette
NetherlandsRooms on the 7th floor with street view were very noisy because of the main road in front. Unfortunately, there was an annoying smell coming out of the sink and a clogged shower drain (which was fixed by engineering staff later). The towels are a bit old and have stains
Very friendly and helpful staff. Rooms are clean and spacious, good matres, and pillows are comfortable. Breakfast is superb with a variety of Western and Oriental dishes. Free parking
Stayed in January 2025
Reviewed: 14 November 2024
Kiran
GermanyLimited food options, the soap and shampoo provided in the bathrooms are of low quality and front office service staff were very ordinary
Showers and room were generally clean. Room facilities were sufficient. Café and restaurant were very good. Service staff in restaurants and housekeeping staff were good.
Stayed in October 2024
Reviewed: 1 November 2024
Melissa
SwitzerlandAppreciate if the hotel can be more "wheelchair" friendly!
Breakfast was very nice with a lot of choice!
Stayed in October 2024
Reviewed: 26 October 2024
Nurlaila
United KingdomWish all area (the corridors) were AC... but that's just me...
Great location, staffs were brilliant... all were helpful and attentive. The breakfast buffet was fantastic, lots of options both Indonesian and continental style.
Stayed in October 2024
Reviewed: 11 October 2024
Jo
AustraliaThe lack of tips for guests haha
Friendliness of the staff
Stayed in October 2024
Reviewed: 23 September 2024
Brett
IndonesiaN/A
Great room - very spacious.
Stayed in September 2024
Reviewed: 19 June 2024
Shantiq
IndonesiaI wish we could adjust the AC more. The wind speed was either too high or too low.
The room was clean and the facilities made my stay very comfortable!
Stayed in June 2024
Reviewed: 19 June 2024
Aminuddin
MalaysiaThe foul smell from the drain outlets inside the bathroom . Since this is the second time staying in this hotel, it must be the design fault of the sewer line for not having floor traps installed.
The location is closed to the place we are having our appointments. Have many choices of good restaurants nearby.
Stayed in June 2024
Reviewed: 29 May 2024
Amr
EgyptThe breakfast food quality
The smiley faces and helpful attitude
Stayed in May 2024
Reviewed: 17 April 2024
Mariam
SingaporeThe toilet n floor of the room shld be more clean
The staff
Stayed in April 2024
Reviewed: 11 March 2024
Aryono
IndonesiaGood, but not really quite at inside room, I was still heard a motorcycle noising.
Stayed in March 2024
Reviewed: 24 January 2024
Petrus
AustraliaThe male receptionist. I dont know what his name, because when the first time we came, his behaviour looked not really good. Always looked for us and the worst was he came and said that our luggages , he would be asked security to help him. And he keeps stand near us. Me and my husband was thinking he might be expecting money. But we gave him already. The second one when we were waiting at the lobby, he sing a song. We heard that. I was worked in hospitality before 5 star . And I know the rule become a Receptionist or Reception. We must be have a good behaviour in front of our guest. The first impression from the guest is RECEPTIONIST Thank you 😊
- Room that we stayed bit comfort. - Breakfast menu especially all the dessert in the fridge which is good.
Stayed in January 2024
Reviewed: 29 December 2023
Iva
NetherlandsEverything was good
Clean and comfortable
Stayed in December 2023
Reviewed: 29 December 2023
Mediamer
IndonesiaNothing that I don't like but it will be better if they have first aid kit stored in the room.
Great place in great location. Staff are very helpful.
Stayed in December 2023
Reviewed: 17 December 2023
Johan
NetherlandsThe fitness room smells
The area
Stayed in December 2023
Reviewed: 18 October 2023
Steven
United KingdomOnly minor point - Not clear when/how we would get our laundry back.
Good water supply provided along with tea/coffee supplies. Room to dry small items on fenced in balcony. Good location with mini-mart shops walkable. Vast choice for breakfast. Very helpful staff
Stayed in October 2023
Reviewed: 18 October 2023
Mina
IndonesiaNothing
Room is clean, facility is great, food is excellent, staff is super friendly, ambiance is good. Overall a very nice stay
Stayed in October 2023
Reviewed: 21 August 2023
Essam
Saudi ArabiaMost convenient
The staff
Stayed in August 2023
Reviewed: 6 July 2023
Duncan
New ZealandWestern food at the restaurant was ok but when sticking to local food things were good.
Very clean rooms and nice bed, benefited from the on site bar
Stayed in July 2023
Reviewed: 5 June 2023
Marieska
Indonesiasome tile, and area shower need touch up.
love everything they have.
Stayed in April 2023
Reviewed: 21 April 2023
Ni
IndonesiaNone
Pool, Complimentary, Cleaness, Friendlyness, Area
Stayed in April 2023
Reviewed: 7 March 2023
Rainy
Indonesia1. parking area. outside park is too cramped and still have to share with event guests in the area next to the hotel 2. basement parking. very not recommended design. too narrow, broken turns, inconsistent grooves. and what's even worse is that there is no security standby so there are random cars blocking/interfering with access in and out of cars in the basement 3. human error. chef at dinner. i order Aglio olio prawn, but there were no prawn at all. and I had to pay full.
1. kids friendly: they provide semi outdoor playground (eventhough not too large); rooftop swim pool; animals activity (rabbit & bird) 2. nearby home & central city 3. they provide all of my request notes on reservation 4. cheap resto/ room service
Stayed in March 2023
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