Minor thing - plug in bath didn't work.

Everything incredible - villa, pool, staff, food, bed. It was the luxury, mind blowing getaway we were looking for.

Stayed in April 2023

A little far from Ubud centre but I did know that upon booking.

exquisite property and lovely staff. Fabulous views from the restaurant and our room

Stayed in April 2023

Nothing! One thing to note (this is not a criticism!). ..it is in the rainforest so there are a few bugs here and there so be prepared for that. The staff do an excellent job keeping everything clean however. On the plus side you get to see some beautiful wild animals including monkeys!

Everything! The people, the facilities, the location. It was all perfect! Suksma Ayung team and sampai jumpa 🙏🏼 we will hopefully return soon!

Stayed in April 2023

Hotel is located in amazing place around the jungle and access from pretty village side. Nature is overwhelming, perfect place to relax and recharge in company of monkeys 🙉 stuff is so kind and trying their best to provide anything guests need . restaurant food is better than anywhere outside around Ubud. villas are very private and spotless clean.

Stayed in March 2023

Nothing.

We absolutely loved the staff, their amazing hospitality and the stunning setting. They live by their mantra "Making the impossible possible." We also loved the beautiful spotted deer, Kingfisher birds, and visits by the wild monkeys. We very much appreciated their eco focus too. Mini bar (coke, milo, coffee, milk, Oreos, Pringle's, water), breakfast and afternoon tea were included. On the mornings we had to leave before the restaurant opened, they had breakfast boxes and juice packed up and ready to go. The chefs are exceptional - delicious satay ayam and soft shelled crab. Delicious all you can eat breakfast ordered off the menu. Amazing coffee. Wonderful selection of local treats for afternoon tea. The Balinese set menu dinner offered twice a week was a real treat. The staff are all extremely knowledgeable about the history of the hotel, etc. Exquisite spa centre with a comprehensive selection of treatments which were well priced in comparison to Australia. The laundry service was exceptional and the pricing so reasonable it wasn't worth going outside. I can't say enough about the staff, their beautiful natures, engaging and joyful attitudes - they made every day more special.

Stayed in April 2023

The room seemed a bit dated, however, it was spotlessly clean.

The staff were extremely attentive and friendly. They had every corner covered and seemed like they were always one step ahead of us. The view from the restaurant is really beautiful. The breakfast was al a cart, but you can order as much as you like. The restaurant food was delicious too.

Stayed in April 2023

Lots of comodo dragon statues on the wall. The street to the hotel is very scary at night. Lots and lots of statues at reception which they should consider to remove few of them as reception itself is not visible then.

The staff was very courteous and helpful. Amazing breakfast and breakfast views.

Stayed in April 2023

The light in the bathroom could be a bit brighter.

Beautiful resort with delicious breakfast and a fantastic view. The staff was extremely welcoming and friendly.

Stayed in April 2023

Nothing to mention

Serene atmosphere, Food and hospitality of all the staffs

Stayed in January 2023

all was amazing

Staff is AMAZING . Friendly, helpful and very professional. The hotel is situated in the middle of the jungle which connects you to nature. Calm and serene gateway.

Stayed in February 2023

The furniture is a little old and there are some parts that are dusty. Overall, a great stay for the price.

Great art. Very peaceful and located in the Jungle. Tea time was great, and the staff was amazing.

Stayed in March 2023

Well I was stung by a bee the moment I arrived to the open air lobby, but the staff were helpful about it, so not a big deal but you should prepare yourself for such things.

The Villa was great, very big and clean, Great pool and balcony, surrounded by the forest, and there was a few monkeys on our balcony and they were harmless, and the property itself had many beautiful places to take great pictures. The breakfast was good. Very quick responsive team and fast buggy service. The photography session was great too.

Stayed in March 2023

Internet ok fast but kept disconnecting. Furniture was a bit old fashioned, and you can see dust and dirt under the bed. The property needs thorough renovation after being closed for 2 years after COVID-19 but you could see that they are trying…

Lovely to get away from busy and noisy Ubud Center. Property felt very large, secluded and lots of lovely jungle sounds.

Stayed in March 2023

You have to put in mind that the city center is a bit far though. around 30 minutes by car. Also, because you are in a jungle, you must now that you need a buggy to travel from one place to another inside the hotel. However, the buggy service that the hotel is providing is fast to order and always at your service.

I had a 4-night stay with my wife in this hotel. We were on a honeymoon, and to be honest, the hotel exceeded our expectations. Everything was exceptional, however, I like mostly the location where you feel that you are in a jungle, not a hotel. the sound of the river can be heard in your room and can be seen from the restaurant. The food is of very good quality also, and the service is amazing. Moreover, I must say that the views are iconic. in every inch, you can take an amazing photo. BTW, you must try their Photography services.

Stayed in March 2023

Lovely location and the all the staff were super friendly and helpful

Stayed in March 2023

Best resort in Bali

Stayed in March 2023

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Superb location. Top notch food at the restaurant.

Stayed in March 2023

Beautiful location, comfortable and clean rooms, amazing staff who went above and beyond to make our stay memorable, will definitely stay again.

Stayed in February 2023

Although clean, our villa (like many in Bali right now) is starting to look a little tired in areas (in particular some of the soft furnishings and outside patios) that just need some attention/renewal to look their best to uphold the luxury appeal. In their defence, this is just after coming through the global pandemic so it's understandable some minor work to make the villas look amazing and new-ish again would be desirable. I would also like to see actual soap available in the bathroom as an option other than just body wash as well. - But really, we were very happy and well looked-after so there's truly nothing not to like!

We loved everything about this resort! From the beautiful caring, friendly and professional staff who go above and beyond to be kind and helpful, to the 5-star restaurant with delicious food and outstanding service was delightfully amazing! Staff drive you in a golf buggy to and from your room at any time. The traditional Villas were so beautiful with all the detailed wood carvings and are comfortable and roomy with a lovely big bathroom, comfortable bed and good sized pool with great views of the forest surroundings (and monkeys that sometimes pass by!). Everything was easy to get to and arrange, and the staff made our stay exceptionally wonderful with nothing being too much trouble. We would definitely return again and highly recommend staying here in this wonderful, beautiful place

Stayed in January 2023

Little bit scary and secluded like the move 1921. Laundry service not good

Everything is good.

Stayed in December 2022

traffic made it difficult to travel to other locations but wouldnt change anything about the property

Location was fantastic

Stayed in December 2022

Nothing!

The staff at Ayung Resort treated us like royalty! Staff was extremely helpful, friendly, and ready to wait on you at the drop of a hat! If you are looking for the resort experience in Ubud this is the place to go. All staff knew us by name almost immediately. The resort itself is stunning, with jungle views and river views. Our room was absolutely amazing with hand carved wood, and our own personal pool. The restaurant was amazing with great food options, afternoon tea, and room service/floating breakfast options, the view from the restaurant is simply amazing! We enjoyed a Balinese dance at dinner, free yoga, and used the spa which was amazing. We used the shuttle to get downtown and back a few times, but staff was more than happy to arrange us a car if we missed the shuttle times.

Stayed in January 2023

Super beautiful resort in the middle of the jungle! The staff is always one step ahead of you, to fulfil every wish. The Spa area is very clean and the staff super professional! The quality of the treatments are outstanding and make you so relaxed. The food is very delicious and fresh. The pool villa is huge and offers a lot of privacy. Overall it was an exceptional stay - thank you so much!

Stayed in January 2023

Cleanliness wasn’t up to the mark, also the restaurant and other amenities are priced higher than expected. The place is situated in the middle of a jungle and there is no scope of venturing out after sunset to fetch for anything. They have a weird policy of giving only 600 ml of water per person everyday, which seemed strange.

The rooms were exactly as shown in the photos. They were spacious but cleanliness could have been better. The staff is very courteous and prompt. Food at the restaurant is excellent. The location is beautiful but far away from main city. they have shuttle arrangements though.

Stayed in December 2022