Rooms were not in great conditions. Plumbing repairs were required

Staff service was excellent

Stayed in April 2025

About 20-minutes walk to the beach.

The location, although not near the beach its still a very good area.

Stayed in March 2025

BREAKFAST- EXELENT

Stayed in March 2025

Room was a bit cramped for 3 people, but the staff provided the additional bed prior to our arrival.

Pool was nice with the great landscaping. Restaurant was good, but a bit pricey (compared to the local restaurants, other resorts were just as expensive)

Stayed in February 2025

Breakfast a little bit lower than 5 star hotel standard

Clean room

Stayed in February 2025

It’s very good place, also the breakfast,very nice

Stayed in February 2025

Nothing

Everything Beautiful big room Excellent big comfy bed Lots cable tv channels Helpful, friendly staff Restaraunt Front desk And our very good and creative room cleaner Bagus who made a different shaped animal from towels each day of our stay. Just great 👍🤗⭐️

Stayed in February 2025

The main pool area is quite small and the water doesn't look properly cleaned. The price of soda water ($7.50aud a can) and spirits ($25aud each, single shot) caught us off guard. We made a rookie mistake by not asking up front for the prices. This hotel is set up more for business people. For these reasons, we would not visit this hotel again. We stayed 4 nights. One would be plenty.

The breakfast buffet was really good! We really enjoyed the options. Great value, very fresh and beautifully presented. The staff were also very pleasant and greeted us with a smile each morning. The proximity to very nice resorts was fantastic. Club Med and Soffitel are just across the road. We made the most of these being so close. There is a great supermarket just a short taxi ride away for all your needs. The Bali Collection shopping centre is a little boring and is only really good if you want to go there for lunch or dinner as it has quite a few restaurants to choose from.

Stayed in February 2025

The buffet breakfast should include more options for vegetarians . They should also include some Indian food options in the buffet breakfast

The facilities and the staff at the hotel were excellent

Stayed in January 2025

Some of people( stuff) didn’t understand English

IT was clean, small and very comfortable!

Stayed in December 2024

The air conditioner was extremely loud and the rice of the coffees and drinks

The hotel was great, they need to consider a children’s menu, reduce the price of their drinks (water, coffees) and try to have a separate menu for the poolside. It becomes boring and very expensive forcing one to leave the hotel to go out for meals all the time. The hotel is clearly a learning point for hotel school so there is no deviation from the menu to change it up a bit.

Stayed in January 2025

Breakfast was not included in the price and you had to pay extra. We also borrowed some bikes from the hotel and although they were free they were rather rusty.

Great rooms, comfy, nice staff!

Stayed in January 2025

Location , the breakfast , comfortable beds , the staff

Stayed in January 2025

Nothing I could think

All good include the staff, cleanliness, room size,nice breakfast & location.

Stayed in December 2024

The pillows were too soft for our liking, which affected our sleep quality. The gym was very small and didn’t offer much equipment, so it wasn’t practical for a proper workout. While the staff were friendly, the service was inconsistent and could be quite slow at times, which was a bit frustrating. Overall, the location and some features were great, but there’s room for improvement in other areas.

The location was a definite highlight. It’s within walking distance to local warungs and affordable laundry spots, and it was very convenient to order Grab Food. The proximity to high-end hotels was a plus, as we could easily walk to enjoy their bars and restaurants. The free shuttle service to Bali Collection was also a nice touch. Although we didn’t use the pool because it was often crowded with children, we did enjoy the bathtub in our room, which was a relaxing alternative.

Stayed in December 2024

nothing

Clean and new ...the staff were friendly and caring

Stayed in November 2024

Struggle to get pool towels. Struggle to get bluebird taxis.. No western stile bacon. Late spa opening.

Pool.Staff.Clenliiness..Spacious room.

Stayed in December 2024

The hotel has a great location and a good breakfast. The downside is that the pool’s sunbathing area is in the shade of trees.

Stayed in December 2024

Balcony to small and no chair and table in the balcony

The Bed is really Comfortable, room is clean and the staff so friendly

Stayed in December 2024

garden view was so-so small bed cover and pillow were a little humid

good location

Stayed in December 2024

It’s very difficult to find anything we didn’t like about this hotel but if we thought long and hard about it, it would be the bad design of the shower so that the floor in the bathroom got a little wet. Nothing a bath Matt didn’t catch.

There were many things we like about the hotel like the very comfortable bed & pillows, the pool, breakfast but above all we loved the staff, they were friendly, attentive and pleased to help (and teach us a little Balinese)

Stayed in December 2024

Breakfast could have been better. We had to wait a long time to check in.

Nice room.

Stayed in December 2024

I chose this hotel as I had been staying nearby at The Westin for five days and just fancied a change for an a night. Sadly I wish I had not bothered! The breakfast selection was poor and were expected to pay extra for any other coffee than Americano, ie; cappuccino. While the staff were really lovely and my evening meal was tasty, I was shocked at the price and poor selection of wine - far more expensive than the Westin and the measure was that of just 2 mouthfuls.

Room was pleasant.

Stayed in November 2024

none

I got all the support I needed to attend the conference, helpful gracious staff, rooms were clean and comfortable, basic toiletries provided. Breakfast was ok for me, (local and standard international breakfast). I enjoyed the spa services. I liked the pay as you use approach which ensures a smoother and faster exit clearance. Most important and to my pleasant surprise it was right across the road to my conference venue.

Stayed in November 2024