Breakfast was very poor. Taxis to other locations are a fixed price at 150,000K so it’s hard to go exploring and you end up walking the same two streets the entire time to get from the property to Mushroom Bay Beach shops and restaurants. Access road was quite flooded at times.

Ocean view hut was great. Included breakfast was very poor - we skipped it several times and ate elsewhere. Property is on the waterfront but not the beach. Outdoor shower was nice and housekeeping was good.

Stayed in December 2023

Bay Shore Huts was very clean and comfortable. If you are expecting 4 or 5 star then this isnt for you. You dont get the luxuries of a 5 star thats for sure, but you get a good clean basic hut and in a great position far enough away from the hustle of Mushroom Bay but close enough to walk. If you are one of those who needs the loo several times theough the night you will have to encounter a couple of big steps to get to your toilet and if its raining it can be very slippery and toy will get wet getting to your loo. Dont expect to find hair dryers, conditioner, tv etc. Staff were great and I have to say the room was cleaned better than the 5 star Maya resort in Sanur.

Stayed in December 2023

Pool water got stuck in ears much more than normal, breakfast was meh, beach was not good for swimming

Great value for money, nice bed, quiet

Stayed in November 2023

Bed

Location

Stayed in November 2023

The AC can’t keep up in the rooms so it’s warm. Ocean view huts are smaller than the others and the second row of huts is only partial view. Not worth the extra money.

Nice ocean front location with lots of sun Ed’s and two pools

Stayed in October 2023

Shower soaked bathroom floors & made them dangerously sloppy causing a nasty fall

Beautiful gardens. Great on the shore with local boats location. Delightful staff

Stayed in November 2023

Facilities were a bit old and room not as tidy as we hoped for. Also room was not “sealed” from the outside, which allowed animals to enter our room (we had a visit of a reasonable sized spider), which may jot be a problem for everyone.

Great location and staff was very helpful. The tours they provided were amazing and at a good price. They also provided bike rental on spot.

Stayed in November 2023

Ocean view is not ocean view but partial ocean view beware when booking this type of room.

Location

Stayed in October 2023

I booked an Ocean view room and we got a partial Ocean view. My friends paid a much cheaper rate per night and they had a full ocean view.

Location is good.

Stayed in October 2023

The bed was terrible not enough slats on bottom of bed so it creaked and collapsed into the middle very uncomfortable also restaurant staff very inattentive

Views of water and pools nice

Stayed in September 2023

Poor water pressure in shower Toilet didn’t flush Water didn’t drain in basin Overall, property is tired and is in need of TLC

Location is good. Beachfront and close walking distance to a few cafes and restaurants

Stayed in September 2023

The service was had to get, the team, so busy preparing for a ceremony, chatting, anything but looking after the guests. There was a lot of bali time.....

The room was nice, views from the pool.

Stayed in September 2023

An absolute disaster, the place is nice but a bit neglected. The service is one of the worst I have found in Bali, they did not help us with the transfer to the port, one of the workers tried to scam us to take us to the time he wanted justifying that there was traffic and pretending that we did not have breakfast just because he wanted to go to a ceremony at 8:00h, he tried to negotiate that we did not give them a bad review, they brought us the dirty used cups to the room twice saying that it was their policy not to put clean and new ones, etc. The breakfast was mediocre, despite having fresh fruit they only served fresh watermelon juice (due to hotel policy, or rather not to waste money), they don't have any vegetable milk, etc. In addition, many hotels on the island offer free pick-up services, here nothing. Horrible experience in general, not recommended.

The space was nice.

Stayed in September 2023

Location to main area meant that it was a $15 taxi ride one way if you couldn’t hire a scooter which was highly over priced. Breakfast is really bad, very stingy and just low quality considering it’s $110 a night. Have paid less and definitely had better.

Rooms were fairly ok, pretty reasonable for price.

Stayed in August 2023

Staff were rude and not helpful. Breakfast was overpriced for what you got. Had some issues with electricity and AC one night. Alot of mosquitos- but there is a net. Enough hot water for one person to shower.

Good view and location to ferry terminal. Nice pool.

Stayed in August 2023

Some staff not quite as friendly as other places but most were absolutely lovely. We paid for an ocean view (hut 4) but it was more like a restaurant view

2 lovely pools, good location with some nice restaurants nearby. Great snorkelling organised right from the hotel. We were picked up at the restaurant and were the only two on the trip, taken to see rays, and 2 other stops. Wonderful

Stayed in August 2023

Outdoor bathroom dangerous to access.

Lovation

Stayed in August 2023

cockroaches and bird poo in room and bathroom - aircon and fans some didn’t work.

The view was great and the garden was beautifully kept. Getting a local boat to take us snorkelling and over to the cafes on the main beach.

Stayed in July 2023

We booked for 5 nights but we left after 2 nights. We left because despite having written assurance that we would be provided with an extra bed in one of the rooms for our 16yo and 14yo sons and agreeing to pay for that option, there was only one bed in the room and our sons were forced to share a bed for 2 nights. We were told that this could be fixed for the 3rd night onwards but by then, for reasons below, we had already decided to leave 3 nights early. When we arrived at Huts, the wifi was down. Kids outside a nearby room confirmed that it had been down for some time. It was fixed late that night. To get to anywhere from the Huts, you need to walk on narrow dirt roads without footpaths, which would normally be fine, but not fun in the dark after 24+ hours of rain (in the dry season) with large puddles and competing with motorbikes and small trucks on the road. It is quite a walk to eating options but we chose to walk because our lunch on day one at the Huts was appalling (pork ribs, too small, dry, nachos similar). The first night we ate at L Good which had many customers but was over-priced and poor food. The 2nd night was Papa Tarros which had great Vietnamese and Thai food, but quite a walk in the dark and rain from the Huts. We asked at reception for a taxi to the main part of the island, Jungutbatu Beach, hoping to find better food options. For the 4.1km taxi ride each way (8.2km return, negligible traffic) we were quoted 300,000IDR. That is more than we paid for large, air-conditioned vehicle transport from the airport to Canggu (21km) and from Sanur to the airport (15km) with heavy traffic. I questioned the rate, was told that was just what it costs on Lembongan. We only went to Jungutbatu Beach once - it was ok, but not worth the trip. When we told reception that we were leaving early because of the bed, wifi and lack of options around the accomodation issues, we were offered nothing. No refund, no meal, not even a drink. We won't be back.

The pool is nice. The view over the sea is nice. The rooms are ok. Breakfast was ok.

Stayed in July 2023

Not enough sun beds for everyone, by the beach.

The view-the location-cute little huts

Stayed in June 2023

Lack of hooks in the bathrooms for towels.

On the waterfront/ pool was a cool space. Rental bike business next door was handy. Close to good resturants and a fun island to explore especially across the yellow bridge.

Stayed in May 2023

The deck around the pool needs maintenance, jagged boards which I had big splinters in my foot. We hired a scooter and a local man stopped us on the road to tell us tyres needed air!!!

Chalets and the gardens were amazing. The pool and outlook was great. Houseepers we’re very friendly and always smiling.

Stayed in May 2023

Bathroom floors extremely slippery and dangerous Poorly maintained, hooks missing on bathroom wall, holes in wall for 4 hooks, only 1 hook in place which was extremely loose. Loose floor board in the shower, also dangerous. Breakfast options very limited. Dangerous steps into hut and out to bathroom area, no hand rails!

Ocean Views.

Stayed in May 2023

The breakfast isn’t great or the food in general. I would eat else where directly across the road there is a nice little place.

nice location

Stayed in April 2023

Did not feel comfortable, also due to behaviour staff. Bathroom tiles dangerously slippery.

location

Stayed in April 2023