Staff were all excellent

Stayed in March 2025

We stayed here in February and had a fantastic experience! The service was excellent, and all the staff were incredibly kind and helpful. Sindy at the reception assisted us wonderfully. The hotel also offers its own chauffeur service, and Indra, a very friendly young man, drove us around and provided outstanding service making our stay even better. The breakfast was delicious and extensive, with a great mix of local and international dishes. The location was perfect—right in the city center and directly connected to the largest mall in Manado. Although the rooms were a bit outdated, the price-quality ratio was more than excellent. A big compliment to all the staff! They are great with a sense of service truly make this hotel! We will definitely return when we visit Manado again! Kind regards, Irene

Stayed in February 2025

Not really a good value for money especially in this city

Nice pool with such a good view (only 2 transats tho) Confortable room Biggest mall of Manado just nearby

Stayed in February 2025

Hotel in need of some revocation

Great location, nice staff, lovely pool, great breakfast

Stayed in January 2025

Room is a bit small. Refill body soap almost empty and 2nd day also not filled. Seems cleaning service never check before guest coming and 2nd day of my stay also not checking.

Friendly staff, comfortable bed, cleaness, location, partial sea view was good.

Stayed in December 2024

Security lock on door required replacement. Shower drain partially blocked

Stayed in October 2024

Check-in messy and delayed. Staff at reception distracted and failed to complete our check-in and moved on to other customers, who arrived after us and were processed and, in their rooms promptly. A bit warm in the breakfast area - aircon is not great in that space. Check out messed up - was given late checkout (1 hour) only to find locked out of room at normal checkout time.

Rooms clean and very comfortable. Views stunning. Breakfast excellent - wide variety, high quality and good vibe. Location is excellent and close to everything. Swimming pool outstanding with fantastic views out across the ocean to islands.

Stayed in September 2024

Hotel looking a bit tired, needs maintenance. Desk lamp not working, had to request towels, bathroo. Light bulb missing, shower head needed fixing. Outside eating area needs cleaning and maintenance

Room service food very good

Stayed in October 2024

For indonesian standards overpriced ($96) Bit outside downtown

Comfortabel, clean although outdated room. Friendly staff. If you like it there is a mall next door.

Stayed in October 2024

Checkin and checkout

Clean, comfortable rooms. Good breakfast variety. Friendly staff and great location with excellent pool area.

Stayed in September 2024

Some of the hot food was actually cold sausages, egg station omelettes for example. Chicken on one station was very dry and I couldn’t eat it. Quite warm in breakfast area, air conditioning could be better. Checkin disappointing, took almost one hour. Customers served after I checked in were processed quite quickly. When I went to desk to see reason for delay, it was obvious we had been forgotten.staff member indicated he would see why delayed and said follow me then went through a service door leaving me in lobby. After 10 minutes followed up with another staff member who checked on two way and then original staff member returned and indicated room ready. As compensation for delay was informed late checkout had been added to booking. Next day however, room access card decommissioned at normal checkout time. Disappointing in that respect.

A wide variety of foods was impressive and generally of a good standard. Impressive vibe with live traditional music being provided throughout the breakfast period. Staff attentive and engaging throughout breakfast. Nice touch with the coffee station with a good cappuccino! Rooms very clean excellent pillows and really comfortable bed. Staff helpful in most instances.swimming pool area a delight. Views out across ocean to Bunaken island fantastic. Views from room spectacular.

Stayed in September 2024

Splendid sea and city vieuw from our suite room, various breakfast,just right behind one of the shopping mall where plenty of restaurant, shops,spa.All 4 room we booked are clean and comfortable.Excellent pool.

Stayed in July 2024

none

breakfast - great room - great

Stayed in August 2024

Nothing

Location

Stayed in August 2024

The only I don’t like couple of days before I arrived I was sending w WhatsApp to the sales manager triza icha but she not respon properly when I ask for preparing a surprise for a honeymoon trip,many time she said will let me know but she even not reply my WhatsApp enamore,

All is good

Stayed in August 2024

Old towels, shower head always dropped down, security latch half unscrewed.

Great breakfast, service

Stayed in July 2024

The fact that due to volcanic ash, we were not allowed to enjoy the outside deck / outside bar/swimming pool. It was bloody ridiculous. (But you can go outside - to the street)

Stayed in April 2024

-

Location and fantastic view from my room

Stayed in June 2024

-

City centre with fantastic view from my room 901

Stayed in July 2024

Room could have been cleaner (esp under bed). Furniture worn and tired. We were 3 (couple with child) and had to ask for a third towel! Tables in breakfast area not very clean - and they simply shook off the table mats between guests into the floor!

Gym quite good

Stayed in July 2024

The bedlinnen did not smell fresh but smelt like "sleep". Also the bathroom is a bit outdated. Also the airco is too cold we tried putting it lower but was not possible as it is automated

Location was good , friendly staff, gym also good

Stayed in July 2024

Curtains / blind in the bathroom and consistent water temperature.

Genuine welcoming by staff for the duration of our stay by all staff levels.

Stayed in July 2024

We stayed in Manado for one night on our way back from Bunaken Marine Park. It was a nice hotel with everything that you would need. It was a good place to rest after many days of being on the nearby islands and in the water. We enjoyed trying some of the local Manado inspired cuisine in the restaurant.

Stayed in April 2024

Showing some signs of age and disrepair. Some furnishings could stand a refresh; quite a few pool tiles were missing.

Great location, extremely friendly staff,fabulous city and sea views, amazing breakfast buffet and nice pool bar.

Stayed in June 2024