Ume Kelod Sebatu, 80561 Tegalalang, Indonesia
#1 of 23 hotels in Tegalalang
Guests' ChoiceBased on 354 hotel reviews
9.6Cleanliness
9.7
Comfort
9.8
Location
9.3
Facilities
9.6
Staff
9.9
Value for money
9.4
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 March 2024
Giuseppe
NetherlandsNOTHING
FANTASTIC SUPER EXCELLENT. !!! and the staff is SUPER FRIENDLY & EXCELLENT.
Stayed in March 2024
Reviewed: 3 March 2024
Giuseppe
NetherlandsThe location...and the resort.. And the staff. SUPER EXCELLENT..
Stayed in March 2024
Reviewed: 3 March 2024
Olha
FinlandEverything was perfect! Would like to come back here again!
Stayed in February 2024
Reviewed: 29 February 2024
Orhun
TurkeyAwesome view, very friendly and smiling staff, hardworking and problem solver manager. Little bit far to Ubud centre but they have shuttle and very comfy so you can go to Ubud centre whenever you want. Very peaceful place to stay in.. thanks for everything.
Stayed in February 2024
Reviewed: 26 February 2024
Rouven_peine
Germanyall was perfect.
Anyone looking for nature and relaxation away from Ubud & Co during their stay in Bali is in excellent hands here. The resort, which is only a few years old, is in top condition, the rooms have stylish furnishings, and the view of the greenery is fantastic. The entire team takes excellent care of all guests. And if you ever want to leave the resort, a free shuttle to Ubud is offered several times a day.
Stayed in February 2024
Reviewed: 22 February 2024
Pham
CanadaNothing
The resort is stunning with an amazing jungle view and all the amenities you need from restaurant, gym to spa!
Stayed in January 2024
Reviewed: 21 February 2024
Sameer
NetherlandsNothing
Perfect 😉
Stayed in February 2024
Reviewed: 20 February 2024
Robert
United StatesDistance to airport too far for an early morning flight
Beautiful quiet hotel with beautifull room and view. The staff was great and the general manager was most helpful in getting me a taxi from the port of Bali and also with an issue with needing to reduce my stay due to the distance to the airport being very far for an early morning flight. This would be perfect for a couple to just relax and enjoy the quiet surroundings
Stayed in January 2024
Reviewed: 15 February 2024
Ruby
United Arab EmiratesNothing.
The place feels like your own little paradise. The pool is amazing with the view! The staff are very friendly, respectful and happy to please. Our room was cleaned everyday and had a turn down service every night. The food is scrumptious too! All the details were perfect! Our family enjoyed every moment and wished we could have stayed longer. Thank you for making it special and memorable!
Stayed in February 2024
Reviewed: 14 February 2024
Ajas
United Arab EmiratesEverything!!!! The Room, the atmosphere, the staff and soo much of positive vibes I must say
Stayed in February 2024
Reviewed: 12 February 2024
Alexandra
RomaniaVery clean and comfortable. Excellent breakfast. Helpful staff always smiling. Nice and clean pool. very nice view with the jungle. Very satisfied with our stay here and would come back.
Stayed in February 2024
Reviewed: 5 February 2024
Pavel
Czech RepublicThe resort is in green great place, quiet, relaxing,very pleseant
Stayed in February 2024
Reviewed: 24 January 2024
Florentin
Germany-
Excellent staff and management.
Stayed in January 2024
Reviewed: 23 January 2024
Kirst
AustraliaBeautiful 5-star resort set up in Tegallalang. Beautiful gardens (couldn't believe the resort is only 3 years old as the gardens are so established) and views over the rice fields and jungle. The staff were very professional. The pool was to die for. Perfect place to feel like you're away in another world and only a 30-minute drive from Ubud. Dinner in the restaurant was delicious and cocktails in the pool are a must.
Stayed in January 2024
Reviewed: 18 January 2024
Salim
OmanEverything was perfect friendly staff the place was heaven
Stayed in January 2024
Reviewed: 12 January 2024
Jaka
SloveniaIf we could find anything, the tub experience in the room could be even better if there were some sort of headrests or pillows for when you are using the tub. The spa and gym facilities were being finished as we were there, so the massages will probably be even better now when done in a separate space.
We've seen the photographs of the resort before, but experiencing it was even better. The resort is actually in the jungle, but the plants and surroundings are taken care of like you are in a huge garden. The restaurant and the reception are really nicely designed, and you can have an amazing view while eating or enjoying the afternoon tea. The resort offers complimentary afternoon tea which includes coffee/tea and three desserts. These were very tasty and different every day. We stayed at the Villa with the pool, which was a truly calm, inviting, and serene place with jungle and rice fields views. The pool was well taken care of (the lights did not work one day and the staff repaired that immediately, working there in the dark). The room is very stylish, clean, and the bathroom looks like you have your own wellness space. The tub is massive and there are two sinks, which makes it even more comfortable. The prices of the food and drink are very reasonable so we ate and drank at the resort every day. There is the room service option for no extra charge. The staff redefines the meaning of being kind - they listened to our every request and it was taken care of immediately. We also booked the sunrise Mt Batur hike, which was wonderful. We recommend it.
Stayed in January 2024
Reviewed: 6 January 2024
Sara
PhilippinesOnly that the sunrise trekking was far more complicated/strenuous than described. We were not as prepared as we thought we were based on the description given at the front desk.
The staff were incredible! Very accommodating and always asked about our adventures. Offered an early breakfast the day we were leaving because of the time of day.
Stayed in January 2024
Reviewed: 5 January 2024
Ikram
United KingdomEverything was perfect
AMAZING HOTEL. The villa is just amazing for a couple. The location is perfect for couple hideaway. The service and staff are perfectly amazing, helpful and kind. We were offered everything we needed to spend an amazing honeymoon. Would recommend this place
Stayed in December 2023
Reviewed: 30 December 2023
Lauma
LatviaUnfortunately it was raining every day.
Loved the atmosphere and the service was just excellent!
Stayed in December 2023
Reviewed: 22 December 2023
Elena
Russianothing
Lovely location, very quiet, daily transfer to Ubud is a great option, good food and friendly and responsive staff
Stayed in December 2023
Reviewed: 19 December 2023
Olivia
AustraliaRoom had small gaps in doors onto verandah, could potentially let mosquitos or bugs in but we were okay with bug spray on and staff did put mozzie coils on which was great.
Was a beautiful relaxing location. Staff were incredible and so helpful! We loved our stay and were able to explore the surrounds easily by a car organised by the resort. Great to be able to explore around Ubud and get up to Mt Batur for sunrise hike.
Stayed in December 2023
Reviewed: 16 December 2023
Neeraj
IndiaNothing.
Amazing property, it is in the middle of the rice fields and surrounded by greenery but yet the place is super clean! The pool in the villa was extremely refreshing, overlooking the rice fields. And to top all this, the staff was one of the best ever! It is a boutique property but yet very luxurious and the staff ensure that you are well taken care of. The breakfast options are plenty and all of them are yummy. Do try the iced bali coffee, loved it.
Stayed in December 2023
Reviewed: 9 December 2023
Bagalayos
PhilippinesAll
Stayed in November 2023
Reviewed: 8 December 2023
Livio
SwitzerlandHK should pay more attention to details in cleaning. For example: forgot to refill water or empty bin😉 Spa Team was great but they should have proper massage beds, a little music and ask for preferences in oils and pressure😉 They will have a Spa soon, we did get the massage in the room. Neighbors were noisy the last day, but it has nothing to do with the hotel.
Fantastic Hotel, hidden in the nature of Bali. Perfect place to relax your body and soul. We were staying in a private villa for three days, absolutely best room we’ve ever had. Staff is super friendly and supportive, very good restaurant and food. We are completely in love with that Hotel and would definitely come back any time! For us it is a hidden Gem🥰
Stayed in December 2023
Reviewed: 26 November 2023
Vida
IrelandWas amazing stay. Room was big and comfortable, was amazing stay with jungle sound around. Thank you so much for amazing stay!
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content