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Reviews of InterContinental Bali Resort by IHG 5 stars

Jalan Uluwatu No 45, 80361 Jimbaran, Indonesia

#14 of 65 hotels in Jimbaran

Guests' Choice

Review score

Based on 855 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    9.0

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 3 April 2025

    10
    Excellent hotel with the excellent service and beautiful territory
    • Leisure trip
    • Solo traveller
    • Classic King Room with Balcony and Garden View
    • Stayed 3 nights

    -

    Excellent hotel, excellent service, beautiful territory, delicious restaurants on the territory of the hotel I got real pleasure

    Stayed in March 2025

  • Reviewed: 1 April 2025

    10
    the best in the world
    • Leisure trip
    • People with friends
    • Classic Room
    • Stayed 6 nights
    • Submitted via mobile

    It was a wonderful stay, a perfect week. The hotel is incredibly perfect. It feels like you're dreaming, it's so beautiful. The people who work at the hotel are wonderful, polite, kind, everything is perfect. Of all the countries I've been to hotels, this was definitely the best of all. The pools are huge, everything is beautiful and clean. The food is perfect. I'll definitely go back to this hotel again. The breakfast is incredible, lots of variety. Perfect. I loved it.

    Stayed in April 2025

  • Reviewed: 25 March 2025

    9.0
    Like heaven
    • Leisure trip
    • Couple
    • Classic King Room with Garden View and Singaraja Space Access
    • Stayed 1 night
    • Submitted via mobile

    Nothing at all

    Kind staff, nice rooms, good breakfast, beautiful gardens

    Stayed in March 2025

  • Reviewed: 18 March 2025

    10
    Amazing Experience at an Exceptional Hotel
    • Leisure trip
    • Couple
    • Classic King Room with Balcony and Garden View
    • Stayed 3 nights
    • Submitted via mobile

    This hotel deserves be in better location

    I had the pleasure of staying at this incredible hotel, and I can't recommend it enough. From the moment we walked into the lobby, we were greeted with a warm and welcoming atmosphere. The hotel’s grounds are beautifully maintained, featuring stunning water features and lush greenery that made the surroundings truly serene. The conference room was another highlight – it was impressive and well-equipped, perfect for both business and leisure purposes. We also celebrated my wife’s birthday during our stay, and the room was decorated beautifully with petals, including in the bathroom where the roses added an elegant touch. It made the occasion even more special. Our romantic dinner was absolutely fantastic. The food was top-notch, and the attention to detail was remarkable. The butler who assisted us throughout the evening was incredibly friendly and attentive, making sure every moment was perfect. Breakfasts has very wide choices of good food. All in all, this hotel provided an unforgettable experience. From the beautiful decor to the exceptional service, every aspect exceeded our expectations. We'll definitely be coming back!

    Stayed in March 2025

  • Reviewed: 13 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic King Room with Balcony and Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Very friendly staff, we loved the breakfast, very nice sunset spot

    Stayed in March 2025

  • Reviewed: 12 March 2025

    9.0
    wonderful despite the rain!
    • Leisure trip
    • Group
    • Classic Room
    • Stayed 1 night

    the rain, cost of cocktails

    room, sauna / spa space pools breakfast grounds

    Stayed in February 2025

  • Reviewed: 11 March 2025

    10
    Amazing Resort on the beach with everything you need.
    • Leisure trip
    • Family with young children
    • Premium Mezzanine with Singaraja Space Access
    • Stayed 5 nights

    All of us play tennis and the tennis courts, especially Court 2, had a surface issue. We complained to Mr. Urip and he made amends by waiving the Court, racquet and hitter fees for the day and got the courts patched for our next session. I was extremely pleased with his alacrity and urgency in addressing the problem.

    The check in process was seemless and fast. We were shown to our room and it was exactly how it was depicted in the pictures. The breakfast is huge with immense variety. It has Continental, Indonesian, Chinese and Indian food. The staff is courteous, and helpful. This resort is massive. We were there for 5 days and did not manage to see the entire property. Its immensity, though, is hidden by the greenery and water bodies all over the resort. The resort feels lush, serene, and relaxing. It has everthing you would want on holiday. They have several pools and the main pool is quite large. The bar at the main pool serves nice cocktails at reasonable prices. The barmen are accomodating and polite. Depending on the room you get, you may have access to a lounge. We had access to the Singaraja lounge and occasionally went there to grab a bite. Guests also get access to parts of the Spa Uluwatu for free. We used the jacuzzi, the steam room and the cold pool almost everyday. I called the concierge twice to sort 2 separate issues. The first was the AC which was not cooling enough. It was sorted out in 15 mins. The second time was to fix a shoe. They sent 2 people from engineering and they sorted the problem. All the staff are extremely sensitive and responsive to any guest requests. We spent most of our time on the resort property, venturing out only to swim in the sea or to sample the seafood bbq restuarants to the left once you get to the beach. Time flies when you are there and the 5 days we spent at the resort were done before we knew it. We only wish we had booked for longer! The Intercontinental Bali Resort is the only place I will consider staying at the next time I am in Jimbaran, Bali.

    Stayed in March 2025

  • Reviewed: 10 March 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Twin Room with Balcony and Garden View
    • Stayed 13 nights
    • Submitted via mobile

    Everything as a returning client of same hotel .

    Stayed in March 2025

  • Reviewed: 8 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Twin Room with Balcony and Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Great stay would definitely stay again

    Stayed in March 2025

  • Reviewed: 6 March 2025

    10
    Quick trip enroute of long flights
    • Leisure trip
    • Solo traveller
    • Classic Room
    • Stayed 3 nights
    • Submitted via mobile

    Have stayed many times over 25 plus years. Beautiful peaceful property well maintained, service always exceptional and accommodating- used it as a stopover this trip to recover from long haul flights. Will always go back

    Stayed in January 2025

  • Reviewed: 28 February 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Classic King Room with Balcony and Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Don't wana leave!!

    Stayed in February 2025

  • Reviewed: 23 February 2025

    8.0
    Beautiful hotel,fantastic staff were great, gorgeous grounds
    • Leisure trip
    • Family with young children
    • Classic Room
    • Stayed 6 nights
    • Submitted via mobile

    The room was a little damp and musty, but I called room services and they brought in a dehumidifier which stayed with us the whole stay. It sorted the problem but would of been better to have the option to switch room.

    Breakfast was fantastic, the kids selection was great my son loved it.

    Stayed in February 2025

  • Reviewed: 12 February 2025

    10
    Highly recommend this hotel
    • Leisure trip
    • Solo traveller
    • Classic King Room with Garden View and Singaraja Space Access
    • Stayed 2 nights
    • Submitted via mobile

    Gorgeous massive grounds fabulous pools amazing breakfast great location right on the beach beautiful gardens and rooms . Excellent staff and customer service. Breakfast is fantastic, so is the spa. My second time returning here.

    Stayed in February 2025

  • Reviewed: 6 February 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Hotel facilities and location

    Stayed in February 2025

  • Reviewed: 31 January 2025

    8.0
    I had a lovely stay at the resort & really enjoyed the Spa treatment
    • Leisure trip
    • Solo traveller
    • Classic King Room with Balcony and Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Beautiful resort with lovely facilities

    Stayed in January 2025

  • Reviewed: 24 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic King Room with Balcony and Garden View
    • Stayed 2 nights

    We were sitting under a faulty speaker at dinner one night that took the shine off was in every other way lovely.

    Relaxing at beach front and swimming in ocean. The restaurant food was all really good. The room was spacious and comfortable.

    Stayed in November 2024

  • Reviewed: 23 January 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Room
    • Stayed 3 nights
    • Submitted via mobile

    The rainy showers, but we do not ut thar on you !

    The lot ! We knew what we paid for and we got what we expected ! Special appreciation for the personnel ! Food ...beyond expectations ! Thanks !

    Stayed in January 2025

  • Reviewed: 19 January 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Classic Twin Room with Balcony and Garden View
    • Stayed 5 nights

    the staff is very friendly and helpful, the facilities are amazing, rooms very comfortable and clean, the food at the resort also delicious.

    Stayed in December 2024

  • Reviewed: 17 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Twin Room with Balcony and Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Pools, restaurants, rooms, staff

    Stayed in January 2025

  • Reviewed: 17 January 2025

    10
    Absolutely stunning, great service, fantastic breakfast buffet, and that pool! So relaxing!
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 7 nights
    • Submitted via mobile

    Beautiful all round! Great location, amazing grounds

    Stayed in January 2025

  • Reviewed: 15 January 2025

    10
    Amazing stay - excellent staff, service and the grounds and pools are exceptional
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 4 nights

    The grounds are exceptional and immaculately kept. The pools and and facilities re fantastic.

    Stayed in January 2025

  • Reviewed: 12 January 2025

    8.0
    Pretty good place to stay with family
    • Leisure trip
    • Group
    • Classic Twin Room with Balcony and Garden View
    • Stayed 4 nights
    • Submitted via mobile

    The one big minus thing is the Beach of hotel is very very dirty, i know that most of beaches in Bali is dirty and so many trashes, but i’ve in other beaches there were much public beach like Kuta but there much better than the near Hotel.

    The staff is very good, the rooms and the facilities pretty good and clean

    Stayed in January 2025

  • Reviewed: 8 January 2025

    8.0
    Beautiful setting, lovely hotel, the rooms need to be aired properly or they all need dehumidifiers.
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were lovely but very damp which made all my clothes smell and feel damp. The room was really far from reception. On checkout day we were given a later checkout (supposedly) but when we got back to our room we had been locked out and spent quite a while trying to resolve that.

    Beautiful setting, lovely pools leading onto a great beach. Great bar/restaurant overlooking the beach. Really close to the airport but not bothered by the planes. Great breakfast.

    Stayed in October 2024

  • Reviewed: 7 January 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Classic Twin Room with Balcony and Garden View
    • Stayed 2 nights
    • Submitted via mobile

    A bit dated but still lovely Beds too hard

    Pools, large property with gardens and good facilities

    Stayed in January 2025

Showing 1 – 25

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