nothing for the price

this lil gem of a hotel is situated at the airport end of the bay it’s super convenient! let me first address some of the reviews on here people have to understand that Bali probably suffered the most through covid it solely relies on tourism and so any complaints about slightly old towels or whatever is ridiculous? come on people they were starving and because you paid $50 a night you want the st Regis !! everything is clean and tidy yes sure it needs a touch here and there but it’s cleaner than mosts houses and the staff the food and everything considering covid is quite simply amazing!! I would stay there for 2 weeks! Bravo staff you are such amazing people

Stayed in October 2022

Very noisy, could constantly hear music and other guests in the corridor

Great location for the beach etc

Stayed in October 2022

Mountain view is night club view!!!!!!!! So many things went wrong, the noise obviously, the breakfast to go, the wifi connection, .... I don't have the energy to detail. We could rest properly because of the noise from the night club, as you can imagine, even with the widows close and ear plugs on. When we complain to the staff, they said they were sorry but didn't want to do anything to improve our stay, lied about the night club, .... Huge disappointment! The luxury is only on the pictures.

Stayed in October 2022

Everything : staff, breakfast, beach, swimming pool, The Suite and more and more

Stayed in October 2022

so smart and the staff so wonderful and attentive

Stayed in October 2022

The hotel is too old, really dirty, and smells really bad.

Stayed in October 2022

The shower room was a little unclean.

beautiful property with wonderful service and amenities. the food was delicious and the rooms were spacious and comfortable.

Stayed in October 2022

Our room door had some issues with the lock, it was very difficult to open it, the stuff was very kind and helped us getting in. Although we stayed one night, I hope they fixed it after us.

The room was absolutely great, I asked for a honeymoon package, with rose bath and towel art, It came out very good it was a good feeling arriving to this.

Stayed in October 2022

Salt Water coming out of the tap.

Stayed in September 2022

The breakfast

Pool

Stayed in September 2022

VAT and service charge straight to 21%

Stayed in September 2022

Everything was perfect, location is very comfortable, great breakfast, fast Internet, very, very friendly staff. I recommend for all!

Stayed in September 2022

dirty room, poor sweat breakfast (milk gone bad, ants on the table), a lot a dishes not available in the restaurant. One night there there was a very loud noise until 5am.

nice terrace, just in front of the beach, friendly staff, cheap spa

Stayed in August 2022

Location was perfect. Room was ver y quite.

Stayed in August 2022

Nice location, nice helpful staff

Stayed in August 2022

I got quite bad impression during my stay. We got to the hotel at 3:20pm. The receptionist told us to wait 15mins for them to double check the room and we had to wait 30 mins to finally got the room. I thought the room supposed to be ready for us at 2pm (?!). There were no bath ropes, no hair dryer, no water bottle, only 1 glass, 2 toothbrushes, 1 small bag of earbuds for toiletries. They asked us to wait to double check the room and clearly they didn’t do it well. The walls are literally so thin that I can hear everything. Our “king size bed” actually are 2 single beds together. And the blanket was not a full blanket but 2 single blanket. Tbh, I was really disappointed

Staffs are nice.

Stayed in August 2022

The facility was really old and not at all like the pictures. When we arrived the room was not clean so we asked to do the cleaning again. Overall it was not what we expected

It quite close to the airport and staff was friendly

Stayed in August 2022

Maintenance is poor. Lots of broken furniture items. Towels are old. Room safes didn’t work. Staff need more training. Saying sorry is not enough. I rely on staff to help.

The location

Stayed in August 2022

Shower and tap water was salty Bathroom and room not properly cleaned upon arrival No local shops/convenience stores nearby Eatery’s limited to seafood along coast line

Rooftop view

Stayed in July 2022

The roof top bar and the surroundings were not as it looked in the photos.

The rooms were clean enough and the pool looked clean.

Stayed in January 2024

Couldn’t get an early check in

Clean room, comfortable bed and big shower, great roof top bar, good location

Stayed in August 2023

nothing.

great place. great people.

Stayed in April 2023

The restaurant food was terrible, out of five meals we got one that was ok. Fish was under cooked, chicken was over cooked, the Nasi Goreng was bland. There was very limited English speaking staff which made things extra hard The staff forgot to book my airport taxi and then tried to charge me 3 times the amount for a private car They made me wait forever for my luggage and then only brought half of it up. I ended up having to go and get the rest of it myself The staff let you charge things back to you room and then hounded you for payment rather than letting you pay at the end when checking out. They even knocked in my door with a bill The stay was made really stressful by the staff I wouldn’t stay here again

The hotel is beautiful but the staff really let the property down

Stayed in September 2022

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in April 2025