Jalan Bhisma Dua Gelogor, Kelurahan Lodtunduh, 80571 Ubud, Indonesia
#86 of 421 hotels in Ubud
Guests' ChoiceBased on 276 hotel reviews
9.1Cleanliness
9.5
Comfort
9.4
Location
8.1
Facilities
9.3
Staff
9.6
Value for money
9.0
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 March 2025
Ariel
ItalyPlenty new building in the area making noise
Quite area isolated
Stayed in February 2025
Reviewed: 10 March 2025
Natalya
RussiaThe way to the property-bad road and no way to walk around by foot
It’s really nice, comfort and relaxing. Stuff is always ready to help, good villas with everything you need.
Stayed in March 2025
Reviewed: 9 March 2025
Tomoyu
JapanThe toilet isn’t separate completely.
Staff is very kind and friendly. Breakfasts are delicious.
Stayed in March 2025
Reviewed: 26 February 2025
Ralitsa
BulgariaEverything was perfect.
Amazing location for relax. Staff were very friendly, the property was amazing and the pool incredible. Massage was wonderful and the food delicious. I will go definitely again to this wonderful place. It was like a paradise.
Stayed in February 2025
Reviewed: 19 February 2025
Cheryl
AustraliaThe infinity pool the villas
Very quite,and very private place friendly staff
Stayed in February 2025
Reviewed: 2 February 2025
M@rym@ry
MauritiusThe access road to the property can be tricky on motorbike since it is the rainy season and the holes on the track were filled with water. It was strange not to have a reception area but the check in & check out still went out smoothly.
The location and the view over the river amazing. The Bambu restaurant beautiful and the spa was ideally located so we could hear the water from the river below. The layout of the bedroom space very functional with adequate storage space & the small terrace & outdoor bath tub a plus. The staff very helpful, friendly & welcoming.
Stayed in January 2025
Reviewed: 22 January 2025
Malcolm
New ZealandFlowers took time to replace after their use by date.....TV is very limited with only utube, otherwise you pay.
Food was delicious...infinity pool is amazing...staff extremely attentive
Stayed in January 2025
Reviewed: 9 January 2025
Coste
NetherlandsLocation a bit far, which is not a big issue, only now a lot of new facilities being built around which is a bit spoiling the peacefulness of the place The last part of the road could use some renovation ;)
Staff was very helpful, swimming pool very nice and the room was very comfortable, the Google "Alexa" a good plus ;)
Stayed in January 2025
Reviewed: 9 December 2024
The
SingaporeNothing.
We had a wonderful stay and especially enjoyed the river spa. The staff are so friendly and helpful, they made us feel very welcomed.
Stayed in December 2024
Reviewed: 27 November 2024
Gilmar
PolandN/A
The lush, green surroundings create a peaceful atmosphere, perfect for relaxation. The staff were incredibly warm and attentive, always ready to help.
Stayed in November 2024
Reviewed: 14 November 2024
Virginia
NetherlandsDinner menu has small choice and it is just OK. There are small local places in the area with great quality
Location, setting, beautiful room and the super friendly staff
Stayed in November 2024
Reviewed: 11 November 2024
Cris
AustraliaI loved everything! Kadewa Retreat is heaven on Earth, and the staff is amazing in every single way. I will definitely return next year! ❤️
Stayed in October 2024
Reviewed: 5 November 2024
Mokati
HungaryThe neighbourhood is under construction
beautiful surroundings, quality, clean accommodation, excellent, helpful staff, very good breakfast
Stayed in October 2024
Reviewed: 1 November 2024
Umit
United KingdomConstruction taking place on either side. Work begins at 8am. Management kindly moved me down the valley to a riverside villa which was more peaceful.
Location. Pools. River. Boutique feel.
Stayed in October 2024
Reviewed: 21 October 2024
Mansour
Saudi ArabiaAll was great
Every thing was amazing
Stayed in October 2024
Reviewed: 18 October 2024
Eduard
RomaniaVery good
Stayed in October 2024
Reviewed: 17 October 2024
Margaret
AustraliaWill require a driver to take you to restaurants etc. 20 minutes from town centre.
Great Villas, beautiful grounds with manicured gardens, stunning infinity pool overlooking river below
Stayed in October 2024
Reviewed: 17 October 2024
Maria
United KingdomNot much in walking distance but it's easy to get into ubud centre with a moped so no problem!
Incredible stay! Peaceful, clean and amazing setting. Staff are so friendly and the rooms are beautiful. Pool is clean and the whole place is maintained so well. Breakfast is yummy and massage on site was perfect. Cannot sing more praises over this place.
Stayed in October 2024
Reviewed: 11 October 2024
Vishnu
IndiaBreakfast options were limited.
Peaceful and serene location, close to a brook. 2 infinity pools had amazing views. Landscaping around the villas are spectacular.
Stayed in October 2024
Reviewed: 4 October 2024
Hussey
United KingdomEverything was perfect. The staff are fantastic friendly and very helpful. The facilities are great and the resort is peaceful and relaxing.
Stayed in October 2024
Reviewed: 26 September 2024
Mandy
United KingdomNothing at all everything perfect thankyou
Excellent staff so kind and lovely 😍
Stayed in September 2024
Reviewed: 22 September 2024
Ariza
SpainAs a suggestion, I would love if they could provide insecticide in spray to every guest. To many bugs in this country hahahaha.
Beatufil place with beautiful staff and amazing views. The staff is very kind and attentive! You can dine with views of the jungle from top of a cliff, the sound of the wildlife is like music, you can take a relaxing massage as well on an open cabin where you can enjoy the views and the wildlife noise. Also, the cabins where you'll stay are romantic and picturesque. Love the place!
Stayed in September 2024
Reviewed: 22 September 2024
Pavle
SerbiaStaff refused some of my requests a couple of times. The road to the actual hotel is not very good and kind of ruins your look on the whole luxury of the hotel
The sceray is great, in the middle of the jungle, feels private and comfortable ☺️
Stayed in September 2024
Reviewed: 12 September 2024
Faisal
United StatesVery respected employees. I love the fact how they greet and treat you either you’re having a bad or a good day. Very glad to meet them and will go there again🤲🤲🤲..
Stayed in September 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content