Jalan Kartika Plaza, 80361 Kuta, Indonesia
#164 of 193 hotels in Kuta
Guests' ChoiceBased on 69 hotel reviews
6.2Cleanliness
6.8
Comfort
6.9
Location
8.4
Facilities
6.5
Staff
8.3
Value for money
7.2
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 28 July 2024
Purushottama
IndiaArea is in the center accessible to beach , shopping malls etc.
Good value for money in the centre.
Stayed in July 2024
Reviewed: 22 July 2024
Maria
AustraliaNot the cleanest. Dead cockroaches in the bathroom. Safe box not working. We arrived very late (1.30am) and check in took ages. No bottled water in the room nor sheets (just woolen blankets) which we had to chase down since the staff forgot to supply when preparing the room.
Location as we were looking for a cheap accomodation for a couple of nights near Waterbom. Some great restaurants nearby. For the price it was fine. Rooms with aircon, private ensuite and comfortable beds. Our room smelled ok.
Stayed in July 2024
Reviewed: 21 November 2023
Girija
IndiaLocation
Stayed in November 2023
Reviewed: 29 September 2023
Hooper
United KingdomHotel needs updating, many broken items in the room. Rooms not very big, need kettles. Cleaning could be better, but for Bali, it's not too bad.
Nice pool, good aircon, hot water shower, friendly staff, decent WiFi, large fridge. Good location. Reasonable value for Kuta. Decent overall.
Stayed in September 2023
Reviewed: 14 August 2023
Chantel
AustraliaMusky smell in room, tv didn’t work, pool looked a bit dirty
Staff are happy and friendly, budget friendly hotel.
Stayed in August 2023
Reviewed: 27 July 2023
Tan
SingaporeNil
No breakfast provided
Stayed in July 2023
Reviewed: 24 April 2023
Rusmeri
IndonesiaThe floor is dirty. The hotel is old fashion. Need more maintenance. The wifi is bad. We can park there but only can a few car.
The location near Kuta Beach and Discovery Mall. Only walk 10-15 minutes to the beach.Easy to find food. We can refill our drink water. The water heater is ok.
Stayed in April 2023
Reviewed: 18 April 2023
Roxane
AustraliaStaff were very confused and took ages to book in. Showed our confirmation, found it on his phone for him. I'm not sure if anyone else was actually staying there. It was cheap and we had somewhere to leave our bags for a few hours. None of us took a shower, which was the original plan, lucky it was a cool day for Bali. Checked in at 2 left at 9 for the airport.
Great Location
Stayed in April 2023
Reviewed: 5 February 2023
Srinivasa
Australiano coffee making facilities in both rooms and no kettle in superior room
best location
Stayed in February 2023
Reviewed: 12 December 2022
Tom
AustraliaBathroom had no external windows and the fan wasn't working. The lack of ventilation meant a lot of moisture/mold collected there. Staff didn't always speak English. One of the security guards accused my friend of being a sex worker and tried to take money from them.
Very comfortable bed.
Stayed in November 2022
Reviewed: 6 January 2025
Ana
United StatesThe fact that I wasn't informed that the hotel is under major construction and the room is by the street, so it is noisy and the front part of the hotel is full of construction debris
The hotel is under major construction. And it is dirty.
Stayed in October 2024
Reviewed: 26 December 2024
Carolyn
AustraliaI wouldn't mind if this hotel was honest about the renovations, but the place is a noisey mess. Pool is still completely ripped out. I gave the staff a chance to redeem the situation. I asked if they could at least discount my stay. They said no, we will upgrade your room. I had already paid for an upgraded room! You win some, you lose some hey!(:
I didn't like much. They did let me cancel my stay after the first night, without complaint. I will say, I'm sure it will be nice after the Reno's. The location is great.
Stayed in November 2024
Reviewed: 16 September 2024
Lofting
AustraliaFalse advertising. No pool. No restaurant. Broken air-conditioning.
Website failed to tell us this hotel is in the middle of a renovation. Pool has scaffolding in it and unusable. Air-conditioners do not work. No restaurant. Staff were very welcoming, friendly and accommodating. Will be a great place to holiday once renovations are complete.
Stayed in September 2024
Reviewed: 2 September 2024
Agostinho
United KingdomNice and clean
Stayed in August 2024
Reviewed: 15 August 2024
Mikki
New ZealandYes the place is in need of renovations, but you get what you pay for. Location was spot on, I found the room very clean & tidy. The staff make this place!!
The staff were amazing especially when my son fell ill, they were all very helpful & supportive. Room cleaned daily (and more while my son was sick with no complaints from staff. Basic toilet paper/water restocked daily.
Stayed in August 2024
Reviewed: 31 July 2024
Bonnie
AustraliaI loved the location and the wonderful staff
Stayed in July 2024
Reviewed: 31 July 2024
Darrin
AustraliaThey charged me cash on arrival and still billed my credit card so I've paid twice
Stayed in July 2024
Reviewed: 24 July 2024
Malcolm
AustraliaSmelly, no shower curtain, mouldy, dead cockroach, noisey, dark.
Nothing really
Stayed in July 2024
Reviewed: 18 January 2024
Eddy
IndonesiaThe hotel rundown old need renovation and lots cockroach in the room,
Close to beach, airport and mall yoo
Stayed in January 2024
Reviewed: 21 December 2023
Amanpreet
IndonesiaSo much smelly washroom not good location to hard to find
Nothing
Stayed in December 2023
Reviewed: 17 December 2023
Priyank
QatarWifi not working, lights in rooms not working,rooms having lot of insects, ac not cooling so have to arrange additional fan
Location
Stayed in December 2023
Reviewed: 29 November 2023
Rasul
AustraliaBed bugs and mosquitoes
Location
Stayed in November 2023
Reviewed: 7 November 2023
Dave
AustraliaDated and the pool wasn’t too flash but I never used it anyway.
Solo surf trip. Great location to reef boats and airport. Easy and secure parking for motorbike.
Stayed in October 2023
Reviewed: 26 October 2023
Alireza
IndiaInternet was not available in my room. Disconnected several times. Refered to them they could not help.
Stayed in October 2023
Showing 1 – 25
Molsheim, France
Valwig, Germany
Saint-Valery-sur-Somme, France
La Tania, France
Rio de Janeiro, Brazil
Makkah, Saudi Arabia
Umeanyar, Indonesia
Sanlıurfa, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content