Nothing to note

The staff were extremely friendly. The food was outstanding. The room was comfortable and nice and cool. Great location with shuttle bus provided into Ubud

Stayed in March 2024

Everything was in the location.

Stayed in March 2024

I can’t fault the resort. I recommend will recommend it to everyone Staff were beautiful and the ground were out of this world. Thank you for the wonderful stay.

Stayed in March 2024

Breakfast offering could be improved. depending on the type of tourist trend. some of us did not eat rice/ noodle items in the morning for breakfast.

superb facility. friendly staff.

Stayed in February 2024

Everything was just Perfect. So quiet and beautiful surroundings. Staff was very helpful.

Stayed in March 2024

Maya resort Ubud is on the expensive side, although worth it.

Stunningly beautiful resort, friendly staff and limited number of children made for a peaceful and quiet experience. Dedicated pool for adults at the amazing Riverside Cafe is a spectacular place to relax.

Stayed in March 2024

Too spread out although there was the offer of a buggy

Wonderful location great staff

Stayed in March 2024

Everything is great. Best Resort in the world Thanks Agus

Stayed in February 2024

Perfect location for a relaxing vacation, accompanied by great staff providing excellent services. Truly world class.

Stayed in February 2024

1) Many of the guests took over the pool chairs for hours even when they went to lunch for 1-2 hours… I was told by the pool staff that it was full but i insisted on getting in the pool anyway and had to wait for chairs that were “claimed” as belonging to those who left belongings and returned later. There should be a “no parking” rule as there are more guests than lounge chairs. Guests said things like “you snooze, you lose!” Maybe have a two hour limit and staff to monitor?

Gorgeous landscaping, pools, flower displays, and great food, music and hospitality by staff.

Stayed in February 2024

Wifi was terrible, dropped in and out all the time, in the room, in the lobby, anywhere…

Peaceful, clean, openness

Stayed in January 2024

The food did not reach our expectations but it was good enough.

The environment is great and the facilities amazing. Extra plus the kids club and nanny services.

Stayed in January 2024

Air conditioning was poor.

Beautiful pools & views. Night entertainment at dinner was excellent!

Stayed in November 2023

It was exceptional

The serene forest surrounding the resort

Stayed in January 2024

Everything!

Stayed in January 2024

Exceptional hotel

Stayed in November 2023

The shuttle bus to the town runs only once an hour and only until 5 pm

It is a huge territory in a jungle, with a park, tennis courts, swimming pools . One of the swimming pools is located near the river surrounding by forest. Breakfast is fantastic with choices of balenese and international cuisine

Stayed in December 2023

Location and facility and when they upgrade us with 2 villas.

Stayed in November 2023

The food prices are high. It was one and a half hours drive from the airport; lots of traffic on narrow roads.

The Resort is located in a lush tropical forest area. It’s first class: two infinity pools, bars, restaurant, thatched roof huts that are very comfortable. The staff were very gracious and attentive.

Stayed in November 2023

This is one of the best hotels I’ve stayed in, & I travel extensively. Extremely well managed- it shows up in dedicated staff at various levels pouring their hearts into service. Very rarely do I not have to go to senior managers for poorly addressed issues, & this is one such stay. Thank you.

Stayed in November 2023

Air conditioner broken the room absolutely to much hot

Jungle vibe, good restaurants, nice staf

Stayed in November 2023

Hotel food was a little over-priced - meals in Ubud much cheaper. Shuttle bus should run during the evenings, not stop at 5.00pm. TV reception and channel choice was poor. And the bar at the end by the spa should be open in the evenings.

Beautiful location and well designed hotel. Fantastic spa, and well worth spoiling yourself for treatments there. The room was lovely and spacious, and the service was first rate.

Stayed in September 2023

Our bathroom and the corridor to our room felt a little dated, but this was a small thing. The taxi organised for us to our next location was very overpriced - double usual rates - which left a bad taste in our mouths, although the service and driver were good.

Absolutely loved the pool and the facilities were great. We really liked the complementary yoga and that they were implementing a farm to make the resort more sustainable.

Stayed in September 2023

Nothing to dislike

Setting, surroundings and its immediate sense of tranquility when you arrive.

Stayed in September 2023

great

Stayed in August 2023