Jl. Sumatra No. 20C, Tambaksari, 60272 Surabaya, Indonesia
#90 of 160 hotels in Surabaya
Guests' ChoiceBased on 168 hostel reviews
6.5Cleanliness
6.7
Comfort
6.7
Location
8.2
Facilities
6.4
Staff
8.4
Value for money
7.6
Free WiFi
6.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 March 2025
William
NorwayOnly one toilet and shower on each floor, which are shared by up to 30 people. Otherwise it was okay. For breakfast there was only 2 slices of bread for me to eat. (unlucky I guess). Place does its job, an affordable place to stay while transiting through Surabaya, especially since I was leaving by train, and the train station was a 10min walk away.
Stayed in March 2025
Reviewed: 12 February 2025
Syed
India1 bathroom for 30 people which makes it embarrassing also it's very short at least they need to provide 2 separate bathrooms. Secondly lights don't have protective layers so eyes are hurting because of heavy light. They provide a storage locker but no keys.
The ground staff are friendly and they provide morning breakfast and drinking water
Stayed in February 2025
Reviewed: 29 January 2025
Maciej
United KingdomWiFi was a bit weak and the breakfast was simple, but overall it's a good budget hostel
Great location, very friendly and helpful staff. Good price to quality ratio.
Stayed in January 2025
Reviewed: 28 December 2024
Moritz
GermanyOnly one bathroom per too many people and (at this time) no personal lockers. You could put valuables to the reception though.
Very friendly personnel and close to the station.
Stayed in December 2024
Reviewed: 24 September 2024
Gondol
MalaysiaStrategic location, worth money,
Stayed in August 2024
Reviewed: 8 September 2024
Chin
SingaporeThe lockers were faulty, none were working. There were some mosquitoes in the sleeping area, my sleeping pod was on the 2nd level. The toilets got dirtier as the evening wore on (1 floor sharing 1 toilet); would recommend using it as early as possible to freshen up.
24-hour front desk, which allowed me to check out early (near midnight) for the Mt Bromo sunrise tour. Convenient location; ~30 minutes taxi ride from the airport.
Stayed in September 2024
Reviewed: 27 August 2024
Yoga
IndonesiaLocation, good hot watet for shower, good toilet, breakfast include + free coffee and tea
Stayed in June 2024
Reviewed: 14 August 2024
Lee
SingaporeThe cleanliness is a bit bad. Much left to be improved
Quite comfy with privacy space
Stayed in July 2024
Reviewed: 14 July 2024
Gong
FranceNo locker (only closets), no towel, no slippers, no spa (contrary to what is described on booking). Deposit of 100000 IDR. Curtain broken. One only bathroom for the whole floor.
The staff is kind and helpful. Free breakfast. Good location. Clean sheets.
Stayed in July 2024
Reviewed: 5 July 2024
Martinkysela
New ZealandRat in the room which ate our cookies and croissant :D I do not care but all lockers not working. One toilet with shower for quite a big dorm room.
Our double dorm bed was nice and comfy. Rollwr shutter. Location.
Stayed in July 2024
Reviewed: 13 June 2024
Luca
FranceVery cheap and central in Surabaya nice for a short stay. The room are as detailed by many other person. Large dorms of 30 people with 1 shared bathroom and toilet per floor. This said there is a lot of privacy in the bed. For the price it’s a good value.
Stayed in June 2024
Reviewed: 14 March 2024
Siska
IndonesiaIt's still the same as the last time I stayed here. Most floors are accessible by stairs only. The bed sheet and pillowcase are dirty and stained. I figured this might happen, so I didn't bother to open the bed cover provided. The bottom locker is broken and the staff recommended me to store my electronics in the receptionist. The shower and toilet need a thorough cleaning. Thankfully, I only stayed for one night.
It is very convenient and close to Surabaya Gubeng station. The place provides basic amenities as listed. The staff are polite and friendly. I didn't try the breakfast as I'm leaving early in the morning.
Stayed in February 2024
Reviewed: 12 March 2024
Antonia
United KingdomSome taps weren't working fromt he shared showers and teh tables around reception were alittle dirty
Okay beds, capsule dorm bes feel private, decent aircon
Stayed in February 2024
Reviewed: 10 March 2024
Nasrul
SingaporeA single bathroom to accommodate 30 people and the tap wasn’t functioning at all. No lockers to store bags.
Near proximity to the train station. Simple breakfast: coffee, tea and toast (butter, chocolate chips and matcha spread).
Stayed in March 2024
Reviewed: 6 March 2024
Hitoshi
Japaninside guest room was terrible too cold, easy to catch cold.
location
Stayed in March 2024
Reviewed: 2 February 2024
Werda
MalaysiaOnly 1 toilet sharing for 30 people. The sink also not function diring my stay there.
the location and the bed is quite big.
Stayed in January 2024
Reviewed: 12 January 2024
Mutiarini
IndonesiaSometimes the aircon was too cold. For one big dormitory room there was only 1 bathroom.
Located in city center, very close to gubeng station. Got simple breakfast but satisfying enough.
Stayed in December 2023
Reviewed: 28 December 2023
Veronika
RussiaThe air conditioning was extremely cold . I was sleeping in my winter clothes for Bromo volcano. Also it was pretty hard to climb to the 2d bed
The location is great if you need to go to Gubeng train station. I staid in a hostel. It was nice and clean. The bed is big and comfortable. The managers are helpful. The breakfast is very simple : bread with butter and matcha, choco chips. Black coffee and tea.
Stayed in December 2023
Reviewed: 23 December 2023
Uswandi
IndonesiaBed not clean, bathroom any not key
Very responsive staff for guest, breakfast is good, and strategic location to any destination in Surabaya.
Stayed in December 2023
Reviewed: 14 December 2023
Katharina
GermanyOn our floor we needed to share a toilet and a shower for about 30 people! little breakfast
The beds are comfortable. If the room is too cold, you can ask the staff.
Stayed in December 2023
Reviewed: 27 November 2023
Jeongsu
Australia-dirty -terrible toilet - no lift
-great location -friendly staff -breakfast
Stayed in November 2023
Reviewed: 1 November 2023
Julie
Belgium0 respect for quiet time (not reminded by personnel, 7 combinations of shower + toilet for the entire building (so if you're unlucky you have to wait a long time to use the bathroom), no lockers
Good bed, very private
Stayed in November 2023
Reviewed: 27 October 2023
Griselda
MexicoIn one room there are around 36 beds. In my case was horrible I couldn’t sleep at all. Through all night were people getting in and out from the room making a lot of noise. Some girls even started talking very loud around 6am. Not respect at all from the guest. If you want to rest this is not your place. The only shower that was in the floor didn’t work out.
Location , very close from train station.
Stayed in October 2023
Reviewed: 19 October 2023
Andrea
ItalyDefinitely too cold rooms! Turn off/regulate your air conditioning! Breakfast Watch out: the first step of the second flight of steps is killer! I’ve almost falled tree times
Nice hall, nice staff, 4th floor services are really good! Beds were really comfortables, and also the architecture of the rooms is really cool and welcoming. Hot water and nice position, near to train station.
Stayed in October 2023
Agios Prokopios, Greece
Brighton & Hove, UK
Reykjavík, Iceland
Szklarska Poręba, Poland
Busan, South Korea
El Colorado, Chile
Boralesgamuwa, Sri Lanka
Turin, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content