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Reviews of My Studio Hotel City Center 1 stars

Jl. Sumatra No. 20C, Tambaksari, 60272 Surabaya, Indonesia

#90 of 160 hotels in Surabaya

Guests' Choice

Review score

Based on 168 hostel reviews

6.5

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.7

  • Location

    8.2

  • Facilities

    6.4

  • Staff

    8.4

  • Value for money

    7.6

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 27 March 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Shared Studio with Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Only one toilet and shower on each floor, which are shared by up to 30 people. Otherwise it was okay. For breakfast there was only 2 slices of bread for me to eat. (unlucky I guess). Place does its job, an affordable place to stay while transiting through Surabaya, especially since I was leaving by train, and the train station was a 10min walk away.

    Stayed in March 2025

  • Reviewed: 12 February 2025

    6.0
    You'll disappoint If you are expecting facilities
    • Leisure trip
    • Solo traveller
    • Shared Studio with Single Beds
    • Stayed 3 nights
    • Submitted via mobile

    1 bathroom for 30 people which makes it embarrassing also it's very short at least they need to provide 2 separate bathrooms. Secondly lights don't have protective layers so eyes are hurting because of heavy light. They provide a storage locker but no keys.

    The ground staff are friendly and they provide morning breakfast and drinking water

    Stayed in February 2025

  • Reviewed: 29 January 2025

    7.0
    Good price to quality ratio
    • Leisure trip
    • Couple
    • Shared Studio with Double Beds
    • Stayed 1 night
    • Submitted via mobile

    WiFi was a bit weak and the breakfast was simple, but overall it's a good budget hostel

    Great location, very friendly and helpful staff. Good price to quality ratio.

    Stayed in January 2025

  • Reviewed: 28 December 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Shared Studio with Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Only one bathroom per too many people and (at this time) no personal lockers. You could put valuables to the reception though.

    Very friendly personnel and close to the station.

    Stayed in December 2024

  • Reviewed: 24 September 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Shared Studio with Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Strategic location, worth money,

    Stayed in August 2024

  • Reviewed: 8 September 2024

    7.0
    Met expectations considering the price point.
    • Leisure trip
    • Solo traveller
    • Shared Studio with Single Beds
    • Stayed 1 night

    The lockers were faulty, none were working. There were some mosquitoes in the sleeping area, my sleeping pod was on the 2nd level. The toilets got dirtier as the evening wore on (1 floor sharing 1 toilet); would recommend using it as early as possible to freshen up.

    24-hour front desk, which allowed me to check out early (near midnight) for the Mt Bromo sunrise tour. Convenient location; ~30 minutes taxi ride from the airport.

    Stayed in September 2024

  • Reviewed: 27 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Shared Studio with Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Location, good hot watet for shower, good toilet, breakfast include + free coffee and tea

    Stayed in June 2024

  • Reviewed: 14 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Shared Studio with Single Beds
    • Stayed 2 nights
    • Submitted via mobile

    The cleanliness is a bit bad. Much left to be improved

    Quite comfy with privacy space

    Stayed in July 2024

  • Reviewed: 14 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Shared Studio with Single Beds
    • Stayed 1 night
    • Submitted via mobile

    No locker (only closets), no towel, no slippers, no spa (contrary to what is described on booking). Deposit of 100000 IDR. Curtain broken. One only bathroom for the whole floor.

    The staff is kind and helpful. Free breakfast. Good location. Clean sheets.

    Stayed in July 2024

  • Reviewed: 5 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Shared Studio with Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Rat in the room which ate our cookies and croissant :D I do not care but all lockers not working. One toilet with shower for quite a big dorm room.

    Our double dorm bed was nice and comfy. Rollwr shutter. Location.

    Stayed in July 2024

  • Reviewed: 13 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Shared Studio with Single Beds
    • Stayed 2 nights
    • Submitted via mobile

    Very cheap and central in Surabaya nice for a short stay. The room are as detailed by many other person. Large dorms of 30 people with 1 shared bathroom and toilet per floor. This said there is a lot of privacy in the bed. For the price it’s a good value.

    Stayed in June 2024

  • Reviewed: 14 March 2024

    6.0
    Passable for a short stay and close to Surabaya Gubeng Station
    • Leisure trip
    • Solo traveller
    • Shared Studio with Single Beds
    • Stayed 1 night

    It's still the same as the last time I stayed here. Most floors are accessible by stairs only. The bed sheet and pillowcase are dirty and stained. I figured this might happen, so I didn't bother to open the bed cover provided. The bottom locker is broken and the staff recommended me to store my electronics in the receptionist. The shower and toilet need a thorough cleaning. Thankfully, I only stayed for one night.

    It is very convenient and close to Surabaya Gubeng station. The place provides basic amenities as listed. The staff are polite and friendly. I didn't try the breakfast as I'm leaving early in the morning.

    Stayed in February 2024

  • Reviewed: 12 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Shared Studio with Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Some taps weren't working fromt he shared showers and teh tables around reception were alittle dirty

    Okay beds, capsule dorm bes feel private, decent aircon

    Stayed in February 2024

  • Reviewed: 10 March 2024

    6.0
    Had to switch to private room to find comfort
    • Leisure trip
    • Solo traveller
    • Shared Studio with Single Beds
    • Stayed 1 night
    • Submitted via mobile

    A single bathroom to accommodate 30 people and the tap wasn’t functioning at all. No lockers to store bags.

    Near proximity to the train station. Simple breakfast: coffee, tea and toast (butter, chocolate chips and matcha spread).

    Stayed in March 2024

  • Reviewed: 6 March 2024

    5.0
    good location, room is too cold.
    • Leisure trip
    • Solo traveller
    • Shared Studio with Single Beds
    • Stayed 1 night
    • Submitted via mobile

    inside guest room was terrible too cold, easy to catch cold.

    location

    Stayed in March 2024

  • Reviewed: 2 February 2024

    7.0
    Good value !
    • Leisure trip
    • Solo traveller
    • Shared Studio with Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Only 1 toilet sharing for 30 people. The sink also not function diring my stay there.

    the location and the bed is quite big.

    Stayed in January 2024

  • Reviewed: 12 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Shared Studio with Single Beds
    • Stayed 3 nights
    • Submitted via mobile

    Sometimes the aircon was too cold. For one big dormitory room there was only 1 bathroom.

    Located in city center, very close to gubeng station. Got simple breakfast but satisfying enough.

    Stayed in December 2023

  • Reviewed: 28 December 2023

    8.0
    I recommend
    • Leisure trip
    • Solo traveller
    • Shared Studio with Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning was extremely cold . I was sleeping in my winter clothes for Bromo volcano. Also it was pretty hard to climb to the 2d bed

    The location is great if you need to go to Gubeng train station. I staid in a hostel. It was nice and clean. The bed is big and comfortable. The managers are helpful. The breakfast is very simple : bread with butter and matcha, choco chips. Black coffee and tea.

    Stayed in December 2023

  • Reviewed: 23 December 2023

    8.0
    2016 is i first in here, 2023 after renovation is i'm in here, i think next i'm in here
    • Leisure trip
    • Solo traveller
    • Shared Studio with Single Beds
    • Stayed 3 nights

    Bed not clean, bathroom any not key

    Very responsive staff for guest, breakfast is good, and strategic location to any destination in Surabaya.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Shared Studio with Single Beds
    • Stayed 2 nights
    • Submitted via mobile

    On our floor we needed to share a toilet and a shower for about 30 people! little breakfast

    The beds are comfortable. If the room is too cold, you can ask the staff.

    Stayed in December 2023

  • Reviewed: 27 November 2023

    5.0
    1-2 short stay
    • Leisure trip
    • Solo traveller
    • Shared Studio with Single Beds
    • Stayed 2 nights
    • Submitted via mobile

    -dirty -terrible toilet - no lift

    -great location -friendly staff -breakfast

    Stayed in November 2023

  • Reviewed: 1 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Shared Studio with Double Beds
    • Stayed 1 night
    • Submitted via mobile

    0 respect for quiet time (not reminded by personnel, 7 combinations of shower + toilet for the entire building (so if you're unlucky you have to wait a long time to use the bathroom), no lockers

    Good bed, very private

    Stayed in November 2023

  • Reviewed: 27 October 2023

    7.0
    Very noisy not suitable to rest, good location
    • Leisure trip
    • Solo traveller
    • Shared Studio with Single Beds
    • Stayed 1 night
    • Submitted via mobile

    In one room there are around 36 beds. In my case was horrible I couldn’t sleep at all. Through all night were people getting in and out from the room making a lot of noise. Some girls even started talking very loud around 6am. Not respect at all from the guest. If you want to rest this is not your place. The only shower that was in the floor didn’t work out.

    Location , very close from train station.

    Stayed in October 2023

  • Reviewed: 19 October 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Shared Studio with Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Definitely too cold rooms! Turn off/regulate your air conditioning! Breakfast Watch out: the first step of the second flight of steps is killer! I’ve almost falled tree times

    Nice hall, nice staff, 4th floor services are really good! Beds were really comfortables, and also the architecture of the rooms is really cool and welcoming. Hot water and nice position, near to train station.

    Stayed in October 2023

Showing 1 – 25

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