Traffic to get back to Jakarta was 9hrs! Cold main pool and not maintained to be clean. Room assignment was at GF so lesser privacy (other guests would wander to the back of our room/garden or peek in) - offered a room change but can't be bothered moving anymore.

Great spot away from the city (lots of trees, fresh air), with heaps of activities for the kids.

Stayed in January 2025

I didn't order a breakfast package, but at night I ate at the Soesana restaurant. The restaurant was comfortable and had a nice view, but the taste of the food was very disappointing. The rendang was salty and the oxtail soup had no taste, it was just salty. The fried rice was wet, not dry enough and smokey. If you look at the taste of the food and the price of the food offered, this food is very expensive. Even though the presentation is good.

everything is good, clean and complete facilities

Stayed in December 2024

Clean and homy

Stayed in September 2024

It was a bit quiet in the ressort. In the direct proximity it is not thaaaat interesting - so, as a single traveler it might get bouring after some days.

As a very experienced Indo traveler sometimes I try more expensive hotels and this one is really worth the money (I think I had some promo). The restaurants are not bad but far from perfect (too intensive taste; probably due to using prefabricated industrial spice mixes). The room I had was simply spectacular, I felt like a king. The spa massage therapist was outstanding (rare in Indonesia!) and I am a super expert in that.

Stayed in June 2024

Bedroom, bathroom, lobby,

Stayed in May 2024

Room very clean and homy

Stayed in April 2024

The floor is cold

The facility's especially mini golf, the kids were happier

Stayed in December 2023

God view and design room

Stayed in January 2024

Access to Puncak unpredictable

Mini golf n swim pool

Stayed in December 2023

The tv channel wasn't working properly, we ended up using our own netflix and disney account.

Stayed in December 2023

Relaxing and homey.. nice ambience, good views from the rooms and children friendly. Although there was a little problem with our rooms, the staff managed to solve the problem fairly.

Stayed in November 2023

We like everything

Swimming pool, golf, horse

Stayed in November 2023

there's no netflix. just youtube and tv channel. actually we were so confused when we booked, so we went there and turns out there's not only room,but also villas. but there's no option for the villas on booking.com if we travel with family group. fortunately we came for 2, so we booked the room via apps on the spot. could have been better if there's also villa in the option.

the room & breakfast all good. me and my husband stay for 1 night and we're satisfied. the room is clean and cozy, there's AC if the weather was hot. there's also bath tub for shower and the interior was pretty unique and artistic. the breakfast was delicious and the place is spacious. it's suitable for family, children or couple

Stayed in September 2023

There was no air conditioner and we had to ask for another portable fan to help easen the heat. But it got better at night.

My husband and I went to Puncak to celebrate our anniversary. The hotel’s food was amazing; mini golf was fun and so affordable; the view was breathtaking; and the service was great. At the end, the hotel’s chef made a special cake for our anniversary. We felt so special and welcome to be here. We had a great stay and would come back in the future.

Stayed in October 2023

The restaurant service was very slow.

Beautiful, well kept property, comfortable and clean.

Stayed in September 2023

The location

Everything was perfect except the location it’s very far from all the activities that attracts the tourists but other than that it’s perfect

Stayed in July 2023

Because the resort at the bushes many insects and flyes around

Staff and bteakfasy

Stayed in May 2023

Bathroom

Environtment

Stayed in June 2023

There is no hot water in the bathroom. The level of cleaning is not satisfying, the bed sheets are not clean.

The place is beautiful and its good for relaxation. The staff are so kind.

Stayed in December 2022

During out stay there was construction ongoing which we were not made aware of when we booked or before we arrived. This didn’t majorly affect our stay but whilst using the pool bar area it wasn’t very relaxing.

Beautiful spaces, lots of lush green trees and plants to look at. The hotel room and view from the balcony were amazing and the main lobby was stunning! Hotel was also close to the Cibodas Botanical Gardens which were stunning!

Stayed in December 2022

Nothing

The location, Room & food. Beautiful atmosphere inside and outside A beautiful hotel! It’s clean and has a lot of comfort items to make you feel at home Very peaceful.

Stayed in July 2022

private pool was too small compared to the picture. there was a construction near the public pool made it’s not too convenient to use public pool.

private pool

Stayed in July 2022

The breakfast menu not like my expectation. Nasi Goreng and Mie Goreng is not as my expectation. It is better cook like Nasi Goreng Java version. Breakfast rate is standard. The very annoying is the position of my room which coincides with the fruit falling from the tree to the roof of the room, it disturbs our sleep the most in the night. Next time, I need to ask the room without the sound of the fruit falling.

I like the view and the location. It is good for family vacation, the bed is also comfy enough.

Stayed in May 2022

The hotel is old, insufficient hot water during peak hour. Actually i don really mind both.

The environment and surrounding is great and relax. the stuff is friendly. i checked in late due to heavy traffic in puncak and they allow me to check out late at 5pm

Stayed in May 2022