While we loved the space and the view, the place could use some maintenance. We understand that maintaining a beachfront property is tough due to constant exposure to salt, moisture, and storms that accelerate wear and tear on everything from paint to plumbing, which I assume has caused things like mould and rust that we saw in toilet, as well as on the floating buoy. The doors, in particular, were a daily struggle — they didn’t close or open easily, which was a bit frustrating. At the same time, the entire unit had quite a lingering stale smell (the auto air-fresheners were empty) and stains on the sofa (could be fixed with regular deep cleaning). Some other small gripes were that bars were not open (you could get a drink from their restaurant downstairs to bring it up there though), their 'Kindness Store' was perpetually closed, and the Wi-Fi was quite spotty as well. The staff were friendly and clearly trying their best, but it was also evident that they lacked proper training. With a bit more guidance and support, their genuine hospitality could really shine.

The spacious layout gave us plenty of room to relax, and the peaceful surroundings made it easy to unwind. The highlight was definitely the stunning sea view, which we could enjoy from morning to night. The staff were genuinely friendly and welcoming, which added a warm and personal touch to our stay. Their kindness really stood out and made us feel at home. The food was good, and the breakfast buffet was continuously replenished, which I greatly appreciate.

Stayed in March 2025

The western food from their room service. I order a fettuccine with beef bacon. Once I received the food, it tasted bland and there was no beef bacon in the dish

I like the service and the room. Our room faces the ocean and we had a private pool. It was an awesome healing session with my wife. It is a perfect place to decompress after a hard day's work.

Stayed in February 2025

Lack of other food options around.

Very nice view of the sea from the room, comfy bed, friendly staff

Stayed in February 2025

No fault to the property, but our stay was during the monsoon season and there was virtually nothing to do

Very clean and value for money, the staff were amazing and accommodating

Stayed in February 2025

too many mosquito, washroom hot water too limited, sink water flow is slow...should clean it.. Level 1 room air circulation is too bad..

Staff and night dining environment is good. Staff is polite and helpful.

Stayed in February 2025

There was an issue with our bathtub but it was also fixed in the same night. The food in the breakfast buffet has room for improvement.

The staffs are attentive, friendly and always have a smile ready to greet us. The villas looks amazing at night.

Stayed in January 2025

Also because it is not within the Bintan resorts area, this resort is quite out of the way from other places as it takes 1h+ to travel via car from the ferry terminal to the resort as well as from the resort to the different places where activities like ATV and mangrove/fireflies tours are held. The food at the restaurant for lunch and dinner was satisfactory so be sure to explore other food places outside the resort.

We enjoyed our stay as the staff were very welcoming and friendly. They never failed to have smiles on their faces and they were quick to attend to any enquiries. My friend and I attended a karaoke session on the rooftop and the staff cheered along which showed how they are always pleasant and are good sport! The massage services were also relaxing and they were patiently waiting for us even though we arrived back to our villa 30 minutes late, emphasising the staff's great service. The villa is comfortable and clean and there is a bathtub, private pool, and automatic toilet with bidet which was great. The bedroom and bathroom is spacious. The free breakfast provided good options too. It was very peaceful because the villa is not within the Bintan resorts area. We explored the beach nearby during low and high tides and encountered little crabs and fishes. The beach was not crowded which added to the serenity of the place.

Stayed in December 2024

Weather in November

Everything

Stayed in November 2024

Bathroom drainage was smelly. Resort is very secluded. Away from city. But 10 mins walk from the beach.

It is a good place to chill with your family. Food from.the hotel can be delivered to your room or you can eat at the hotel restaurant. There's a small pool in the room for you to have a soak.

Stayed in October 2024

generally dirty with flies and little creatures flying around since it's near the beach

staff are extremely friendly; view is amazing; location is quiet and peaceful

Stayed in November 2024

friendly staff who are helpful, understanding and accommodating!! :-)) it made the stay really enjoyable. perfect for a beach getaway with cozy vibes and amazing sea view!!

Stayed in October 2024

Some parts were decently clean, but others were as the reviews mentioned- can be dirty; like the items outside of the accoms. Float was left outside and collecting rainwater. Pool water is not constantly running, hence not cleaning the surface dirt/insects/ etc. woke up to see that there was a cleaner tried to clean the pool on the second day.

Great facilities and options available for you to do stuff. However quite ulu (pro & con). If you like to be away from everything, can explore this idea. However closest attraction is the snorkelling. If not, everything else is super far away.

Stayed in September 2024

The resort is aesthetically beautiful but cleanliness can be improved. Bath robes are worn out and smell musky. Window ledges are dusty and floor is quite dusty ( I worn my room slippers everywhere in the room) bath tub, I need to wash thoroughly before using. There’s a stain at the bathroom wall. That is so bothering, I almost ended up cleaning it, only the fact it is our vacation stay and not my home, stopped me from wiping it off. If you can make the resort thoroughly clean, i bet it is going to be as on par to other luxury resorts

All the staffs make our stay an exceptional one. Their good service makes up for the resort shortcomings. Special mention to Geri and Taufik

Stayed in August 2024

Although our recent stay at One of A Kind was quite enjoyable, there are a few areas where I believe the experience could be enhanced. First, while the resort itself is beautiful, we noticed that the maintenance of the facilities could be improved. Some areas, such as the poolside shower facilities and certain parts of the cabins, showed signs of wear and tear. A little more attention to upkeep would go a long way in preserving the resort's overall charm and comfort. As for dining, the restaurant offered a pleasant atmosphere, but the culinary experience was somewhat underwhelming. The menu lacked the flair and creativity I had hoped for, and while the meals were decent, they didn’t stand out as a highlight of the stay. That said, the locally sourced fish was exceptional and definitely worth trying. It was fresh, flavorful, and a true taste of the region. I would love to see the restaurant build more on this strength, perhaps by incorporating more local ingredients and unique dishes that reflect the local cuisine. If you are there on a Saturday evening, I can warmly recommend the barbecue event. It was a great experience :) Despite these areas for improvement, I still had a relaxing and enjoyable time at One of A Kind. The resort’s peaceful setting and friendly staff made for a pleasant escape, and with a few adjustments, it could easily become an even more delightful destination.

We recently stayed at One of a Kind, and it was exactly what we needed for a peaceful getaway. From the moment we arrived, we were greeted by incredibly welcoming and friendly staff. Their service-minded approach was evident throughout our stay, making every moment feel special and well-cared-for. The resort is an ideal spot for total relaxation. The atmosphere was serene, with a stunning view of the sea from the pool area. Whether lounging by the pool or sipping a drink as the sun set, the picturesque surroundings made it easy to unwind and forget about the stresses of daily life. What added to the charm was the warmth of the local people. Everywhere we went, we were met with smiles and a genuine sense of hospitality that made us feel right at home. One thing to note is that the activities in the surrounding area are quite limited. If you’re looking for a vacation filled with excursions and adventure, this may not be the place for you. However, if your goal is to escape and immerse yourself in tranquility, One of A Kind is perfect. Overall, One of a Kind offered a rejuvenating experience with its beautiful views, exceptional service, and an ambiance that encourages total relaxation. If you’re seeking a peaceful retreat, this is the place to be.

Stayed in August 2024

A lot of dead insects in the pool.

Nice views, friendly staffs.

Stayed in May 2024

There are two different key cards for upstairs and downstairs, and that was abit confusing at the beginning.

Clean and very spacious especially the bathroom!! The private pool was one of the best experiences.

Stayed in March 2024

Little to nth other than the resort itself . Didn’t have grab food / GoFood available at the location . Have difficulty getting food outside of the resort . Lack of activity in the area .

Clean and peaceful place to relax . Food is good , price is reasonable . Staff is friendly and helpful .

Stayed in March 2024

Expected it to be filled with insects because is outdoor but no complaints, the staff tried their best to clear it up. Except some towels have stains and all

Really love the room design where you can just go down to the sea and see fishes right at your balcony area. Felt very close to nature.

Stayed in November 2023

The privacy & peacefulness

It was peaceful & beautiful

Stayed in September 2023

Location was a little further to and from the ferry terminal but worth the trip if you're looking at relaxing at a nice quiet resort!

Service was top notch! Staffs were the highlight of our stay: they were super friendly, ready to assist and very prompt! My little girls enjoyed their stay, paddle boarding all day and looking for treasures in our sea villa when it was low tide. They also had the best creme brulees 3 days in a row!

Stayed in September 2023

It is a little far from the ferry terminal (45 mins by car).

We had a private pool, our private access to the sea and our own paddle board! The place is well maintained and nicely designed and furnished.

Stayed in August 2023

staff was very accommodating. quiet and private, perfect place to unwind and get away from the hustle and bustle of the city

Stayed in January 2023

The Villa Aqua was a unique experience, love the view of the sea, sunrise. Had a lot of fun in the dipping pool. Love that they provided paddle board that we managed to try out. Celebrated birthday there, Intan from the front desk made sure everything went smoothly. Do try out the BBQ set where you can have at the villa rooftop..worth the money. Only suggestion hope the breakfast menu would have more variety and when we stayed there was an event on going so we did not managed to dine at Azura.

Stayed in November 2022

NA

very spacious with nice facilities. Good location and the villa design is very well made. Small suggestion: will be better to put up some shades on the rooftop in case of raining

Stayed in October 2022