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Reviews of Palm Garden Hotel 3 stars

Jalan Kesuma Sari no 3, 80228 Sanur, Indonesia

#52 of 104 hotels in Sanur

Guests' Choice

Review score

Based on 334 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    9.3

  • Facilities

    7.9

  • Staff

    9.1

  • Value for money

    8.6

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 18 March 2025

    8.0
    Easy stay - staff very friendly
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    TV didn't work properly - only 2 Chanels - boring. Only get complimentary bottle of water on first day - in a country, where you need bottled water to brush your teeth, a daily bottle of water would be appreciated. We didn't like our 1st floor room (we requested a ground floor, due to our age?)

    Location - 5 mins easy walk to beach & eateries. The large pool was clean & pool towels & sun loungers available. Good wifi connection.

    Stayed in March 2025

  • Reviewed: 8 March 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff are just the kindest. The location is great. The value unbeatable.,

    Stayed in March 2025

  • Reviewed: 3 March 2025

    9.0
    The pool and garden are even better than in pictures
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    It was hard to find an outlet to charge your phone, not too many of those in a room. If you have bad knees, stairs to second floor might give you a hard time, those are pretty steep.

    Loved the pool and beautiful garden. Staff was so amazing and friendly. Little sitting area outside my room was one of the best things, perfect place to have a cup of coffee in the morning. Really good food at the restaurant and lovely staff over there too. The cat who lives at the hotel might come ask for food while you are in there. It's friendly and adorable. Good location, just a small stroll and you are at the beach. Also lots of restaurants and shops around. Rooms are quite outdated, but super clean and have lots of space for clothes and your stuff. Big fridge for your food and drinks, good ac and wi-fi.

    Stayed in March 2025

  • Reviewed: 1 March 2025

    7.0
    We had a nice stay here for 1 night. Staff is very nice and let us keep our luggage while we went on a day tour.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are slightly outdated and could use an upgrade.

    Very nice staff and outdoor pool!

    Stayed in February 2025

  • Reviewed: 27 February 2025

    8.0
    Basic accommodation in a dated room but near the beach
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 5 nights

    Rooms need renovation. The grounds are fine.

    Excellent location close to beach

    Stayed in February 2025

  • Reviewed: 25 February 2025

    9.0
    Perfect little getaway hotel
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Money exchange over the road at round about tried to steal 1mill rupiah off us. This has nothing to do with hotel but think customers need to be warned as it looks like a safe money exchange

    Quick overnight stay before heading to nusa Lembongan. Palm garden ticked all our boxes for a 1 night stay

    Stayed in February 2025

  • Reviewed: 22 February 2025

    8.0
    Good value very pleasant accommodation with friendly helpful staff.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    More comfortable beds.

    We really the restaurant and the breakfasts. Pool and gardens was lovely .Gardens beautifully tended to. Liked the private versndah to sit out in.

    Stayed in February 2025

  • Reviewed: 14 February 2025

    9.0
    Loved
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    If i had to say something the bed wasnt the best as squeak every time you make a move.

    Great service from staff Pool and room was very clean Place was in a great location Staff organised extra bed for my child - very kind

    Stayed in February 2025

  • Reviewed: 11 February 2025

    8.0
    Great location
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really

    It’s old style bali which we like

    Stayed in February 2025

  • Reviewed: 14 January 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night

    I was very allergic to the room due to the old style comforters/bedding. There was also mold in the bathroom so that contributed to my allergies. The rooms were very outdated and run down. The grounds of the hotel were nice but run down. I feel if they spent some time and money on renovating and updating the bedding, curtains, pool area etc then this hotel would be incredible!

    For the price the room was pretty good value

    Stayed in December 2024

  • Reviewed: 6 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The beds were to hard

    Staff friendly and helpful. The pool and cafe and location to beach and town

    Stayed in January 2025

  • Reviewed: 5 January 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    Another great stay at Palm Garden. Comfortable room, lovely gardens and pool and friendly staff.

    Stayed in January 2025

  • Reviewed: 2 January 2025

    8.0
    Great location and friendly helpful staff
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Stayed here several times and always loved the service, location and squeaky wooden beds 😁

    Stayed in January 2025

  • Reviewed: 9 December 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing during my stay.

    Overall the hotel is great. Nice Clean gardens and pool. Rooms were spacious and very comfortable. Staff were very friendly and helpful. The location is a big plus. Turn right out of the hotel and a few metres away are great restaurants and bars. . Turn left and it's a few minute walk to the beach that is filled with more restaurants, water sport activities and a walking/ cycling path. Despite being so close to the action the hotel is very quiet at night.

    Stayed in December 2024

  • Reviewed: 30 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 11 nights
    • Submitted via mobile

    Location, quiet & peaceful

    Stayed in November 2024

  • Reviewed: 30 November 2024

    8.0
    Nice place in a good location in south Sanur. Good rooms and friendly staff
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We have stayed here 4 or 5 times now. It’s a lovely traditional Balinese set up, not fancy but nice and clean and a nice location in south Sanur

    Stayed in September 2024

  • Reviewed: 24 November 2024

    8.0
    Good location near beach and cafes
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Funny smell in the room

    Good location, few steps away from the beach. It was very clean. Comfortable bed. Quiet for a good sleep.

    Stayed in November 2024

  • Reviewed: 23 November 2024

    9.0
    Lovely little find, but you get what you pay for - it’s not a high end boutique hotel. Just a good clean small hotel for
    • Leisure trip
    • People with friends
    • Two-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    The beds a little too hard for our liking but still slept ok. The toilets/showers by restaurant/pool do need attention/update.

    Very quiet and good location to beach. Pool was clean with sunbeds with cushions dotted around. Pool towels also. Can get drinks too if wanted. Friendly staff. Rooms although a little tired decor wise were clean and tidy. We had a two room apartment with lounge area which was a nice size although we didnt use as out and about daily. Chairs outside on balcony too if just wanted to sit and read. Supplied with complementary two bottles of water each person per day, tea/kettle. The restaurant /coffee shop next/adjoined served good coffee and breakfast if wanted. We ordered a ricetafel which was a lovely lunch on our last day before flying out . Four of us enjoyed although was for two people ! Round the corner money changers, supermarkets, clothes/souvenir shops, icecream shop(fabulous). And a wonderful bakery not too far along main road. I am unable to load many photos. I would go back again and book

    Stayed in November 2024

  • Reviewed: 19 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi not good

    Stayed in November 2024

  • Reviewed: 12 November 2024

    8.0
    It was a great experience
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Nothing.

    Fabulous location and great staff !!!

    Stayed in November 2024

  • Reviewed: 12 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Only 2 hairdryers for all the guests… you had to borrow at the office

    Beautiful gardens

    Stayed in November 2024

  • Reviewed: 24 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location

    Stayed in July 2024

  • Reviewed: 24 October 2024

    7.0
    Had pancake that was more like a porridge than nice cooked pancake.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bed hard as h, wc 40cm seat is not for grownups 🙃. Breakfast can be better.

    Pool, garden love the work the gardener put in to make it so nice. Staff top service. The view from room terras/balcony was nice.

    Stayed in October 2024

  • Reviewed: 20 October 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast

    Location

    Stayed in October 2024

Showing 1 – 25

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