Jalan Kesuma Sari no 3, 80228 Sanur, Indonesia
#52 of 104 hotels in Sanur
Guests' ChoiceBased on 334 hotel reviews
8.2Cleanliness
8.2
Comfort
8.3
Location
9.3
Facilities
7.9
Staff
9.1
Value for money
8.6
Free WiFi
8.0
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End of dialog contentReviewed: 18 March 2025
Julie
AustraliaTV didn't work properly - only 2 Chanels - boring. Only get complimentary bottle of water on first day - in a country, where you need bottled water to brush your teeth, a daily bottle of water would be appreciated. We didn't like our 1st floor room (we requested a ground floor, due to our age?)
Location - 5 mins easy walk to beach & eateries. The large pool was clean & pool towels & sun loungers available. Good wifi connection.
Stayed in March 2025
Reviewed: 8 March 2025
Tanya
AustraliaThe staff are just the kindest. The location is great. The value unbeatable.,
Stayed in March 2025
Reviewed: 3 March 2025
Maiju
FinlandIt was hard to find an outlet to charge your phone, not too many of those in a room. If you have bad knees, stairs to second floor might give you a hard time, those are pretty steep.
Loved the pool and beautiful garden. Staff was so amazing and friendly. Little sitting area outside my room was one of the best things, perfect place to have a cup of coffee in the morning. Really good food at the restaurant and lovely staff over there too. The cat who lives at the hotel might come ask for food while you are in there. It's friendly and adorable. Good location, just a small stroll and you are at the beach. Also lots of restaurants and shops around. Rooms are quite outdated, but super clean and have lots of space for clothes and your stuff. Big fridge for your food and drinks, good ac and wi-fi.
Stayed in March 2025
Reviewed: 1 March 2025
Tallie
United StatesRooms are slightly outdated and could use an upgrade.
Very nice staff and outdoor pool!
Stayed in February 2025
Reviewed: 27 February 2025
Faryar
AustraliaRooms need renovation. The grounds are fine.
Excellent location close to beach
Stayed in February 2025
Reviewed: 25 February 2025
Shannon
AustraliaMoney exchange over the road at round about tried to steal 1mill rupiah off us. This has nothing to do with hotel but think customers need to be warned as it looks like a safe money exchange
Quick overnight stay before heading to nusa Lembongan. Palm garden ticked all our boxes for a 1 night stay
Stayed in February 2025
Reviewed: 22 February 2025
Louise
United KingdomMore comfortable beds.
We really the restaurant and the breakfasts. Pool and gardens was lovely .Gardens beautifully tended to. Liked the private versndah to sit out in.
Stayed in February 2025
Reviewed: 14 February 2025
J
AustraliaIf i had to say something the bed wasnt the best as squeak every time you make a move.
Great service from staff Pool and room was very clean Place was in a great location Staff organised extra bed for my child - very kind
Stayed in February 2025
Reviewed: 11 February 2025
Christine
AustraliaNothing really
It’s old style bali which we like
Stayed in February 2025
Reviewed: 14 January 2025
Tiffany
United StatesI was very allergic to the room due to the old style comforters/bedding. There was also mold in the bathroom so that contributed to my allergies. The rooms were very outdated and run down. The grounds of the hotel were nice but run down. I feel if they spent some time and money on renovating and updating the bedding, curtains, pool area etc then this hotel would be incredible!
For the price the room was pretty good value
Stayed in December 2024
Reviewed: 6 January 2025
Rachel
AustraliaThe beds were to hard
Staff friendly and helpful. The pool and cafe and location to beach and town
Stayed in January 2025
Reviewed: 5 January 2025
Sue
AustraliaAnother great stay at Palm Garden. Comfortable room, lovely gardens and pool and friendly staff.
Stayed in January 2025
Reviewed: 2 January 2025
Steve
AustraliaStayed here several times and always loved the service, location and squeaky wooden beds 😁
Stayed in January 2025
Reviewed: 9 December 2024
Christopher
AustraliaNothing during my stay.
Overall the hotel is great. Nice Clean gardens and pool. Rooms were spacious and very comfortable. Staff were very friendly and helpful. The location is a big plus. Turn right out of the hotel and a few metres away are great restaurants and bars. . Turn left and it's a few minute walk to the beach that is filled with more restaurants, water sport activities and a walking/ cycling path. Despite being so close to the action the hotel is very quiet at night.
Stayed in December 2024
Reviewed: 30 November 2024
Kate
AustraliaLocation, quiet & peaceful
Stayed in November 2024
Reviewed: 30 November 2024
Eugene
AustraliaWe have stayed here 4 or 5 times now. It’s a lovely traditional Balinese set up, not fancy but nice and clean and a nice location in south Sanur
Stayed in September 2024
Reviewed: 24 November 2024
Veronica
IndonesiaFunny smell in the room
Good location, few steps away from the beach. It was very clean. Comfortable bed. Quiet for a good sleep.
Stayed in November 2024
Reviewed: 23 November 2024
Deborah
United KingdomThe beds a little too hard for our liking but still slept ok. The toilets/showers by restaurant/pool do need attention/update.
Very quiet and good location to beach. Pool was clean with sunbeds with cushions dotted around. Pool towels also. Can get drinks too if wanted. Friendly staff. Rooms although a little tired decor wise were clean and tidy. We had a two room apartment with lounge area which was a nice size although we didnt use as out and about daily. Chairs outside on balcony too if just wanted to sit and read. Supplied with complementary two bottles of water each person per day, tea/kettle. The restaurant /coffee shop next/adjoined served good coffee and breakfast if wanted. We ordered a ricetafel which was a lovely lunch on our last day before flying out . Four of us enjoyed although was for two people ! Round the corner money changers, supermarkets, clothes/souvenir shops, icecream shop(fabulous). And a wonderful bakery not too far along main road. I am unable to load many photos. I would go back again and book
Stayed in November 2024
Reviewed: 19 November 2024
Christine
AustraliaWifi not good
Stayed in November 2024
Reviewed: 12 November 2024
Louise
AustraliaNothing.
Fabulous location and great staff !!!
Stayed in November 2024
Reviewed: 12 November 2024
Christine
AustraliaOnly 2 hairdryers for all the guests… you had to borrow at the office
Beautiful gardens
Stayed in November 2024
Reviewed: 24 October 2024
Williams
AustraliaGreat location
Stayed in July 2024
Reviewed: 24 October 2024
Åsa
SwedenBed hard as h, wc 40cm seat is not for grownups 🙃. Breakfast can be better.
Pool, garden love the work the gardener put in to make it so nice. Staff top service. The view from room terras/balcony was nice.
Stayed in October 2024
Reviewed: 20 October 2024
Kim
AustraliaBreakfast
Location
Stayed in October 2024
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