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Reviews of Pandawa All Suites Hotel 4 stars

Jalan Umalas 2, Umalas Klecung No. 8X, 80361 Seminyak, Indonesia

#111 of 155 hotels in Seminyak

Guests' Choice

Review score

Based on 518 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    7.7

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 12 February 2025

    9.0
    Nice accommodation with excellent staff
    • Leisure trip
    • People with friends
    • Suite Executive
    • Stayed 1 night
    • Submitted via mobile

    No covering when walking to the restaurant, but only a very short walk and unlucky to be there in heavy rain

    Staff were incredibly friendly and helpful from the moment I arrived. Every requested was responded to immediately. Very good service

    Stayed in February 2025

  • Reviewed: 5 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Nice location, rooms spacious, didnt use other facility..but overall good experience..staff at reception very helpfull

    Stayed in January 2025

  • Reviewed: 1 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite Garden View
    • Stayed 2 nights
    • Submitted via mobile

    While the hotel stay was generally satisfactory, there were a few areas that could use improvement. The furniture in the rooms, though still functional, showed signs of wear and tear, indicating it may be time for an update. This dated appearance slightly detracted from the overall comfort and aesthetics of the accommodation. More concerning was the cleanliness of the room, particularly in the bathroom area. The restroom and shower facilities would have benefited from a thorough, deep cleaning. This oversight in maintenance standards was noticeable and impacted the overall hygiene and comfort of the stay. Despite these issues, it's worth noting that the furniture remained usable, and the room was still habitable. However, addressing these concerns would significantly enhance the guest experience and bring the hotel up to a higher standard of quality and cleanliness.

    Our stay at the hotel was delightful, with several standout features that made our experience memorable. The spacious rooms were a true highlight, offering ample space to relax and unwind. We were particularly impressed by the thoughtful amenities provided, which added an extra layer of comfort to our stay. The culinary offerings were another strong point. The food served at the hotel was of high quality, satisfying our palates and exceeding our expectations. Whether it was room service or dining at the hotel's restaurants, each meal was a pleasant experience. However, what truly set this hotel apart was its exceptional staff. The team's dedication to guest satisfaction was evident in their attentive service and friendly demeanor. Their professionalism and willingness to go above and beyond made us feel genuinely welcomed and valued throughout our stay. In summary, the combination of spacious accommodations, excellent amenities, delicious cuisine, and outstanding service from the staff made our hotel experience truly enjoyable and memorable.

    Stayed in December 2024

  • Reviewed: 29 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Location is abit out of the way. You will need to get a taxi to the main areas or rent a bike.

    Pool area was clean and good to spend the day at. Gym was really nice. Rooms are massive and great value for money.

    Stayed in October 2024

  • Reviewed: 8 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite Garden View
    • Stayed 4 nights

    Just the location isn't quite close to walk to get to places, renting a bike is necessary to move around. The gym machines need maintenance.

    the room was quite spacious, it was designed as a loft so we had plenty of space for ourselves. I also had a nice pool to enjoy after a long day in the city and a gym available since early in the morning. The food at the restaurant for the breakfast was varied and very tasty.

    Stayed in October 2024

  • Reviewed: 22 October 2024

    8.0
    Really excellent!
    • Leisure trip
    • Couple
    • Suite Pool View
    • Stayed 8 nights
    • Submitted via mobile

    You only get one key with the property

    I loved the pool area and the food available at the restaurant. I also loved how spacious the rooms were. Such a good spot!

    Stayed in October 2024

  • Reviewed: 5 October 2024

    8.0
    A hotel room more like a large apartment
    • Leisure trip
    • Couple
    • Suite Garden View
    • Stayed 1 night
    • Submitted via mobile

    Pandawa hotel is a very inviting hotel with very friendly staff. The breakfast was delicious and the pool was a refreshing temperature. The room was HUGE - a large downstairs area with a lounge and kitchen area, and a bathroom, and the bedroom was on a mezzanine level with an ensuite

    Stayed in October 2024

  • Reviewed: 1 October 2024

    8.0
    Short review.
    • Leisure trip
    • Family with young children
    • Suite Garden View
    • Stayed 1 night
    • Submitted via mobile

    Room service staffs were always in a hurry. During the cleaning time, I requested one of the staff to clear the clogged sink but that staff was in a hurry and she informed me saying other staff is already in a room cleaning bathroom whereas there was no one in the room except us. Even we requested reception while going outside to clear the clogged sink which didn't happened at all.

    Size of the room was big.

    Stayed in September 2024

  • Reviewed: 29 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Suite Garden View
    • Stayed 5 nights
    • Submitted via mobile

    The bed wasn’t too comfortable and the bathrooms weren’t that clean

    The staff were absolutely amazing.

    Stayed in September 2024

  • Reviewed: 29 September 2024

    7.0
    Friendly staff
    • Leisure trip
    • Couple
    • Suite Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast can be better. We had to pay for late check out even for two hours (3pm).

    A friendly staff always smiling. Amazing mocktails by the bar.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    7.0
    4 night stay
    • Leisure trip
    • Family with young children
    • Suite Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Cooking would cost extra. Staff at reception felt a little stand offish not sure why. The bathroom smelt horrible and the shower head was mounted so high on the wall that the water either was over my head or directly in the face. The pressure was hard so if I tried to limit the pressure it became boiling hot.

    The rooms were spacious and clean.

    Stayed in September 2024

  • Reviewed: 4 September 2024

    9.0
    Great quiet hidden gem
    • Leisure trip
    • Group
    • Suite Garden View
    • Stayed 1 night
    • Submitted via mobile

    It's quite far from everything if you're walking.

    It has nice, spacious rooms that are clean and well-equipped. With a view of the rice fields and a small green river from the restaurant and swimming pool, it's a great, quiet place to rest and contemplate after a busy day.

    Stayed in August 2024

  • Reviewed: 30 August 2024

    9.0
    Excellent value for money
    • Leisure trip
    • Couple
    • Suite Garden View
    • Stayed 1 night
    • Submitted via mobile

    The lighting in our lovely room, so dark? Need an option to brighten it up for packing etc

    A perfect stop over for our flight the next day. A lovely gym/pool Comfortable room Great staff

    Stayed in August 2024

  • Reviewed: 24 August 2024

    9.0
    Pleasant stay!
    • Leisure trip
    • Couple
    • Suite Pool View
    • Stayed 2 nights
    • Submitted via mobile

    All good but no iron in the room. But no worries. The housekeeping will send upon request.

    Great place to stay. Its duplex which rarely to find. Spacious and clean!

    Stayed in August 2024

  • Reviewed: 22 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was poor.

    Stayed in August 2024

  • Reviewed: 22 August 2024

    7.0
    Lovely hotel but fairly strict
    • Leisure trip
    • Family with young children
    • Suite Garden View
    • Stayed 2 nights
    • Submitted via mobile

    So many charges if we drank the bottled water or if we used the oven & gas cooker? Seemed very strict and we’re not allowed to touch anything.

    Staff were absolutely lovely, they helped with our luggage on our entrance and when we left the hotel. Enjoyed our goodnight sleep. A welcome cocktail was a nice touch, was also able to use it when we were leaving. Nice views in the hotel itself

    Stayed in August 2024

  • Reviewed: 20 August 2024

    7.0
    Experience at Pandawa
    • Leisure trip
    • Couple
    • Suite Garden View
    • Stayed 3 nights
    • Submitted via mobile

    The shower room facilities can be better and well maintained. It has a particular stench which I'm not sure where it is coming from. Our shower head broke as well on our second night but they rectified it immediately by calling the engineer at 11+pm.

    I like how big and spacious the room is for a 2 storey loft. Really value for money as well, pretty good for the location, it's pretty near the Seminyak area just a few minutes ride. I like their level of service as well even though they are not a 5 star hotel. They would go the extra mile to serve you.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite Garden View
    • Stayed 9 nights

    Pool, Breakfast

    Stayed in July 2024

  • Reviewed: 12 August 2024

    8.0
    Little get away
    • Leisure trip
    • People with friends
    • Suite Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to mention

    The hotel is great,the rooms are clean and spacious but what I liked the most is the staff there !!! The front desk clercks were just amazing, especially YOGA and the other ladies with him, they’re really professional and helpful. I definitely recommend Pandawa all suite hotel .

    Stayed in August 2024

  • Reviewed: 5 August 2024

    7.0
    Great value for money, lovely staff.
    • Leisure trip
    • Solo traveller
    • Suite Garden View
    • Stayed 1 night

    The breakfasts were a bit average, cold croissants and purple fake looking jam.

    Nice big room after a long flight.

    Stayed in June 2024

  • Reviewed: 2 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Suite Garden View
    • Stayed 3 nights
    • Submitted via mobile

    The negative side; Breakfast and restaurant dishes should be improved. There should definitely be cheese varieties, pancakes, eggs for breakfast. The rooms should be cleaned in detail. The seats in the rooms should be washed. the furniture should be wiped. The dishes in the restaurant should be improved, there should also be more delicious, western-style, non-spicy dishes.

    Pandawa became a hotel where I stayed for a month, where I was comfortable. The employees are friendly, the hotel is 5-10 minutes away by motor from everywhere. You can go anywhere with Gojek and Grab. Caterpill kindergarden is near the hotel.

    Stayed in July 2024

  • Reviewed: 2 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Suite Garden View
    • Stayed 9 nights
    • Submitted via mobile

    The negative side; Breakfast and restaurant meals should be improved. There should definitely be cheese varieties, pancakes, eggs for breakfast. The rooms should be cleaned in detail. The seats in the rooms should be washed. the furniture should be wiped. The meals in the restaurant should be improved, there should also be more delicious, western-style, non-spicy meals.

    Pandawa became a hotel where I stayed for a month, where I was comfortable. The employees are friendly, the hotel is 5-10 minutes away by motor from everywhere. You can go anywhere with Gojek and Grab. Hotel is near the Caterpillar kindergarden.

    Stayed in July 2024

  • Reviewed: 1 August 2024

    9.0
    Really lovely staff 😊
    • Leisure trip
    • Couple
    • Suite Garden View
    • Stayed 5 nights
    • Submitted via mobile

    No complaints

    Really nice and comfy rooms Cool loft style design 👍🏽

    Stayed in July 2024

  • Reviewed: 28 July 2024

    9.0
    I will be back
    • Leisure trip
    • Solo traveller
    • Suite Pool View
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was underwhelming, I'd prefer to just go out for breakfast.

    I loved the vibe of the place, greenery and pool was beautiful, service was excellent. Great English from the staff, easy to find.

    Stayed in July 2024

Showing 1 – 25

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