The traffic access to the location is bad as it is near by the beach walk mall. and there's only 1 other option to access the property (through jl. bene) which also narrow. But compare to any other hotels in the same street, i rated pullman as the best value for money The room start to get tear, (TV rack, bathroom area, door) still acceptable, but might be broken if not renovated in the next 6-12 months.

This is not our first time. we've been staying in Pullman every time we went to Bali in the last 10 years. As always, the room was spacious, clean, good breakfast, nice pool, Great kids club activities (the boys love it so much), the gym was good, beach is just across the street.

Stayed in July 2023

Wasn’t as clean as we thought it would be. Just checked out of the Fairfield by Marriott Legian and their cleanliness was exceptional. Upstairs infinity pool was murky and for 2 days had lost water so was too shallow.

Loved the location and buffet breakfast. My mum loved the downstairs pool and lounges.

Stayed in July 2023

Dirty room, mouldy smell from the aircon which made the room smell awful, infinity pool was on level 3 was green, food was very Indian inspired, Needs a lot of maintenance it’s old and dated. More of a family oriented hotel with a lot of kids, not really for couples who want to relax away from kids.

Staff were friendly

Stayed in July 2023

We booked a Garden View Room and were given a room that faced the street. Traffic all night and have barely slept in 10 nights.

Breakfast was just ok. Needs to be planned out better.

Stayed in July 2023

The rooms smells of humidity. Bathroom have bad odor smells like sewage airflow coming inside. The hotel seems have not been renovated since it was built, everything is so old and lousy. The flooring in some areas are chipped and broken and it look bad. Breakfast is below average. We changed the rooms twice and still had the same problems. The hotel rated 5 stars and I wouldn’t even rate 2 stars.

Location was excellent Staff were very nice and helpful. Pool is ok Accessibility to the main road, shopping area etc.

Stayed in July 2023

old

Room was poor

Stayed in June 2023

Didn't have an iron and ironing board. Yes it's Bali but it's generally standard.

Staff, breakfast and comfy room.

Stayed in June 2023

Poor pool sizes and lack or day beds or recliners. Long waits for internal phone system Very hard beds Beds retain heat and make sleeping difficult

Stayed in June 2023

no hot water tv was very average lift was broken stayed in better places for lot less money

breakfast was excellent

Stayed in June 2023

Less options for Indians

Room and pool were very good

Stayed in June 2023

Too many problems in Rooms , moved twice ie bad condensation running down walls no hot water air conditioner faulty

Breakfast rooftop pool friendly staff

Stayed in April 2023

Beautiful resort it is close to everything, we could walk to restaurants and the beach. Lovely surroundings when you get back to the resort you feel very relaxed. The staff were amazing.

Stayed in May 2023

the location was perfect to everything. this hotel was so beautiful and I felt very safe

Stayed in May 2023

the smell in the rooms

location was amazing

Stayed in May 2023

The rooms smelt damp and the in room facilities were not great. Our coffee machine was terrible to use and broke eventually. The pool areas are ok, but wouldn’t say it was particularly great.

The location or the property is ok, especially if you would like to walk around Kuta. If you want to get a taxi from anywhere they have to go all the way around the block due to the one way traffic. This can add about 20 minutes to your trip! The gym was really nice and staff at the venue are very friendly! The food at the restaurant was also really nice.

Stayed in May 2023

room bad smell

dirty hotel

Stayed in May 2023

Photos on website need to be updated. We solely booked this property as the photos showed an outdoor playground. Travelling with small children this was a massive draw card for us to stay here. We arrive at the property and ask where the playground is to be told it no longer exists. Very disappointing!

The room was a very generous size. Staff are all friendly and very attentive.

Stayed in April 2023

Staff are very friendly, Breakfast was beautiful plenty to choose from. Both pools were great . Hotel very clean .

Stayed in April 2023

The infinity pool is great especially for sunset

Stayed in April 2023

I personally couldn’t fault it

The hotel is beautiful and very clean. as a couple we both felt very welcomed and were also greeted and acknowledged with a smile.

Stayed in April 2023

Nothing

We love the Pullman, we have stayed there now before covid & after covid in an Ocean front room (4th floor). The facilities & the staff have been consistently excellent. The location is perfect for the beach & all Legian has to offer. The rooms are spacious, comfortable & match the star rating. The house keeping is impeccable. The breakfast is definitely 5 star quality. The rooftop pool is gorgeous & practical. We will always stay at the Pullie ❤️ (as we like to affectionately call it). Big Thanks to all the lovely hard working staff for their dedication keeping this hotel at a consistently high standard.

Stayed in April 2023

nothing loved everything about it

wonderful location and sprawling grounds.

Stayed in April 2023

clean

staff and facilities

Stayed in April 2023

the bed was wet and the room very damp from the aircon.

decent room service menu, good location

Stayed in April 2023

room was super noisy to the road, and found staff to be a bit rude to my family when they came to visit us there. would never stay here again

Stayed in March 2023