There was nothing we disliked. Our only regret is that we weren't able to stay longer!

From the minute we booked to the minute we checked out the service was impeccable. They helped organise transfers to and from the airport with a local driver who was friendly and safe. We also organised laundry service through them which was completed quickly and with no issues at a great price. They can assist with booking many services, such as motor cycle hire and tours, even organising a massuse to come to your room - we didn't end up doing this but it's something we will look to do in the future. The room was clean and as advertised, with air con that kept us at a temperature we Scots are more used to! The location is perfectly situated for plenty of sightseeing within walking distance, and close to the main street with plenty of restaurants and bars while still being very quiet. The staff are kind and very friendly, we felt right at home here! The breakfast is simple but tasty with a good selection of choices and delicious fresh fruit included with all choices. The pool is clean and open great hours. We also enjoyed the sun loungers available. The garden/grounds are beautiful. There are a couple of tasty warungs not 2 minutes around the corner that offer delicious food at a great cost. The location really is unbeatable! For the price you pay, Surawan Bisma Ubud is unbeatable in value and there is no doubt in my opinion that you will have a great stay. It truly felt like a hidden oasis. We would definitely return and would recommend Surawan Bisma Ubud to anyone who wants to stay in the centre of Ubud but also looking for tranquility and comfort in a beautiful setting. I do wish we took some photos but we were too busy enjoying ourselves! Thank you again for the perfect stay. We will hopefully be back again.

Stayed in April 2025

The only issue that came up was that the AC was dripping and my friend's bed was all wet. I am sure that they would've fixed it though.

The staff were amazing, helped us for a boat booking and were available at all times, always smiling and ready to help, they even kept my luggage safe while I went for couple of days to Gili islands. The room was spacious and and the beds were comfortable as well. It was very close to the central part, and the breakfast was delicious.

Stayed in March 2025

Everything was as I expected for the money

Close to everything I needed, clean, staff were great, good value for money

Stayed in March 2025

Nothing

Very clean, nice pool and friendly staff

Stayed in December 2024

N/A

Lovely staff. Clean and beautifully maintained rooms, pool and grounds. Great location.

Stayed in March 2025

clean

good place,

Stayed in February 2025

Nothing.

This property is beautiful. The pool is lovely and the rooms are clean and comfortable for a very affordable price. It’s close to the centre but also very quiet. 10/10 would recommend staying here.

Stayed in February 2025

Was all good

Great breakfest , cost bennefit and staff team of colaborators. A little shocking is quite hidden and gard to get in but after arriving we reallize was a great experience in awesome place. And they also have Mr Ode , the best driver in town ( +62 812-3650-4028 - he made a difference and we highly recommend)

Stayed in February 2025

Nothing!

Cozy and chill place, your view can be a temple, so amazing for sunset in balcony. Good breakfast, staff are so kind. They asked to clean room every morning 😅 place owner so respectful and talkative man, he knows our names and every morning and asked to our mood 🥰

Stayed in December 2024

Need more options in breakfast

Ambience, peaceful

Stayed in February 2025

Amazing location and lovely staff. Pool was great to be able to cool down after exploring Ubud and we commonly had it to ourselves. Free breakfast fresh every morning.

Stayed in January 2025

A very warm welcome from the staff who were very nice and professional at all times. Our room was nice and has everything we needed. The pool was in good condition and had nice loungers. The breakfast was very nice also.

Stayed in January 2025

Very friendly staff, nice breakfast, and quiet location.

Stayed in January 2025

Breakfast is a little basic, but Ubud has so many options if you want something fancier.

Lovely quiet location behind the rice fields. Super friendly staff. There are 3 sets of rooms. Room 9 was the mid-priced option. Big room, big bed, big bathroom. Fantastic views. No kettle, fridge or TV. I was very comfortable, but if you want a bit more modern decor, go for the top-priced rooms. Pool and other areas are really nice.

Stayed in January 2025

There was a large group of inconsiderate and noisy guests that stayed here at the same time for a couple of days of my stay - being loud and obnoxious into the early hours of the morning - some 'guest rules' need to be put in place - quiet times from 10pm til 7am or something similar. As I had to go down at 2 and 3am to tell them to be quiet and more considerate of the other guests. Other than this I had a perfect two week stay here.

The staff here are the most friendly bunch and will do absolutely anything to help you out. The breakfast is good, with several different options to choose from. The pool is nice with loungers to relax on. Its in a nice quiet location and about a 10 min walk to the main streets of Ubud.

Stayed in January 2025

Omg peace, staff friendly, clean room, good breakfast and good location, warung gauri 50m away the best place to eat in ubud.

Stayed in January 2025

you had to walk through the rice fields to get to it, it wasn’t a long walk but if you have a lot of luggage you might struggle as you can’t reach it by car

the pool area was very nice, very kind and helpful staff, delicious complementary breakfast options

Stayed in January 2025

Nothing

The location and ambiance

Stayed in January 2025

The rooms need a little bit more cleaning

The breakfast they offer is amazing ☺️

Stayed in January 2025

Some of our group stayed in basic rooms which were very basic. Other rooms were great!

Traditional & friendly. Had to walk alongside rice fields to get to it which added to the charm. If planning to come, choose the premium rooms rather than basic, much nicer! Breakfast delicious!

Stayed in December 2024

Nothing, it was amazing.

Staff was very friendly and helpful. Breakfast was delicious. Got helped by staff to organise tours. Everything very clean. Peaceful and quiet location. Definitely recommend. 10/10

Stayed in December 2024

I believe the rooms can have a better ventilation system as some can get very humid.

Love the environment of the place and the garden with the pool, is very refreshing and very close to a variety of restaurants and bars - in a walking distance. The best place I have eaten is just 5 mins walk and you can feel you are away from the chaos of the centre of Ubud. Note that you can only access the hotel walking thus forget to bring heavy or big bags. Breakfast is good and included, simple but everything you need to start the morning.

Stayed in November 2024

Location Fantastic- first night walking past paddy field was a bit uncertain but realise location to local eats, markets, museums etc was perfect and local restaurants were a high hit. I felt very confident letting my teenage kids navigate the local area

Stayed in November 2024

Nothing :)

Amazing stay! So close to the centre with lots of activities around. Very nice friendly staff with amazing breakfast. The pool is great with many sun loungers around to be able to relax. Great warung just 2 min away. Would recommend

Stayed in November 2024