Jl Lemah Nendeut No 7 Setrasari, Sukajadi, 40164. Bandung, Indonesia
#84 of 249 hotels in Bandung
Guests' ChoiceBased on 88 hotel reviews
7.3Cleanliness
6.5
Comfort
6.9
Location
7.9
Facilities
6.8
Staff
8.2
Value for money
7.3
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 January 2025
Ghozi
IndonesiaThe smells of the room
Location is good
Stayed in January 2025
Reviewed: 1 January 2025
Mohammed
SingaporeSwimming pool was not clean as expected
Breakfast was good. Staff were polite and service was excellent
Stayed in December 2024
Reviewed: 9 August 2024
Bin
SingaporeThe maintenance team need to be more professional.they are slow with the response. I booked 4 rooms for me and family however mine was having problem with the ac and I wasn't having a good sleep for 3 night. Informed your front desk and I noticed they've been calling the maintenance team but to no avail.. special mentioned to Ms Finy who went an extra miles to assist and finally rectified the issues.
Breakfast's great. Easy access to everywhere around Bandung. The staff is awesome especially the front desk team. They were very professional and try to accommodate with all my request. Thank you Finy.
Stayed in August 2024
Reviewed: 21 April 2024
Ka
IndonesiaFacilities : said to be electric stove, but in reality nothing. Facilities are quite old, could be updated to catch up with other hotels in Bandung.
location close to Pasteur toll exit from Jakarta to Bandung, also close to places of interest in downtown Bandung. Most of all available during last minute of day 2 Idul Fitri holiday in Bandung, while all other hotels are already fully booked.
Stayed in April 2024
Reviewed: 11 February 2024
Nik
MalaysiaOld room facility
Near with tourist attraction
Stayed in January 2024
Reviewed: 23 October 2023
Lisa
AustraliaThe smoking rooms impacted my room via air vents. This was awful for two nights. The pool is also used for swimming lessons. So avoid if you don't want that. It was difficult to be understood even by reception staff who sought assistance from a stronger English speaker. Taxis need to get a ticket to enter lobby entrance. This puts off some taxi riders, who cannot text in English, causing delays. Coffee shop behind did not have a working coffee machine. No evening meals in the restaurant. No bar open at night, although bottleshop over the road.
Loved the location, the breakfast buffet and the pool. On the whole, it was pleasant.
Stayed in October 2023
Reviewed: 2 September 2023
Joost
NetherlandsThe property is a bit old. Bathroom was outdated and the kitchen was falling apart. The price was good so I accepted the state of the room.
Good value for money and a great location. Love the 3 room family suite!
Stayed in August 2023
Reviewed: 21 August 2023
Donny
CanadaProperty is old and situated in a notoriously bad traffic area
Good breakfast with variety of food
Stayed in August 2023
Reviewed: 18 August 2023
Dede
IndonesiaMore discount, gym was not clean.
Facility, big room
Stayed in May 2023
Reviewed: 12 July 2023
Inguna
LatviaAhh...It is so dirty hotel with old and dirty furniture. Sheets and towels are old, gray, with many stains - poorly washed. We changed the sheet three times on the day of arrival - finally found a clean one. The hotel management is thinking about renovation. We stayed at this hotel because of the wonderful staff. Pool is not for Europians. People bathe only in clothes - according to Muslim traditions. Restoran has not many food for Europians. One day hotel was really full - too many people everyvhere.
Staff was really nice and heplpfull! They did everything we needed. Free shuttle to station. Staff is very honest and polite. Very good massages and SPA.
Stayed in July 2023
Reviewed: 22 May 2023
Eries
IndonesiaOld hotel
Location
Stayed in May 2023
Reviewed: 13 March 2023
Nugroho
IndonesiaThe room a bit old & dim room lights..
Big pool, nice breakfast
Stayed in March 2023
Reviewed: 13 February 2023
Andian
IndonesiaVariasi menu Breakfast
Gym and Pool
Stayed in February 2023
Reviewed: 12 February 2023
Jim
United StatesThe rooms, especially the bathroom, could use some updating, or at least some paint.
Stayed in February 2023
Reviewed: 13 December 2022
Pita
IndonesiaI request breakfast at 5 am since I need to get really for my wedding day but they failed to deliver it on time. The breakfast was delivered at 6 am.
Stayed in December 2022
Reviewed: 17 November 2022
Roberto
IndonesiaThe room unfortunately is VERY dirty in the corners, the bathroom water flow system isn't that great either that there are puddles near the door. The decorations are very outdated and old, one of the 4 pillows smelled so bad, the carpet was dirty, shower curtain stank and dirty, sound isolation is poor, lack of power outlet near the bed.
The staffs are really helpful and warm! They helped us sincerely and do their work beyond their duty, and fulfilled our requests. The room is bigger than most that we've stayed in, and the breakfast isn't bad either. However the variety does lack
Stayed in November 2022
Reviewed: 3 April 2025
Ahmad
Malaysia~ Waiting quite some time for the dinner to be serve ~
~The Hotel staffs are quite friendly~
Stayed in February 2025
Reviewed: 22 November 2024
Maduranga
Sri LankaEquipment
Location
Stayed in November 2024
Reviewed: 21 August 2024
Mui
MalaysiaShower area water flow out to the toilet, white towels are very dirty, with stains all over. Knob for the shower can’t be turned.
The space, very spacious 2 room suite
Stayed in August 2024
Reviewed: 15 July 2024
Dodgeyaus
AustraliaWe asked for a double superior room. When we got there, it was either that - without a window, or a smaller room with 2 single beds and a window. The room without the window smelled VERY musty, and we couldn't cope without a window, so opted for the 2 single beds. This was pretty disappointing. The rooms are "tired", but given what we paid for it, you can't complain too much!
The hotel looks fantastic downstairs. Large, open spaces with seating. The room was very good - but not what we asked for. Breakfast had a really good range of food. The staff were very friendly and helpful.
Stayed in July 2024
Reviewed: 2 December 2023
Maria
United StatesRoom smell something not nice. Dusting and filthy. I got allergy first night I stay there. I'm really sorry for such a nice hotel but very poor about cleanest. Dust everywhere..seem not been clean for a long time. Curtain and sofa so filthy..
Good staff, very polite and friendly
Stayed in December 2023
Reviewed: 20 November 2023
Neerlani
IndonesiaLook old n gloomy.
The location. Not a traffic area.
Stayed in November 2023
Reviewed: 31 July 2023
Happy
AustraliaNil
Location and size of room
Stayed in July 2023
Reviewed: 12 July 2023
Yona
United Arab EmiratesNothing, Staff is friendly and polite to speak
Many things, one of example is the receptionist is very supportive and nicely help us.
Stayed in July 2023
Liapades, Greece
Snoqualmie, USA
Haslach an der Mühl, Austria
Bar, Montenegro
Sint-Martens-Latem, Belgium
Bangkok, Thailand
Kandy, Sri Lanka
Jinhu, Taiwan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content