Our room was a great size, bed was very comfortable. A request to fix faulty tap was handled quickly and efficiently. The hotel is starting to need some TLC, mould, grouting, some tape ware and towels need replacing. We had an upstairs room which has a lovely balcony. The downstairs rooms outside area was very dark and dingy due to black mould all over the wallls. Not really up to the star rating that it has.

Stayed in April 2025

A little bit dated but clean and comfortable

Lovely staff and filled to the brim with Balinese culture. Location was super

Stayed in March 2025

We were there for a 50th birthday and the staff went above and beyond to make us feel special for the time we were there. We did an inhouse cooking class which was amazing and so worth it as it was raining. Who knew I could cook afterall!

Stayed in March 2025

The unclarity on extra tax made for a couple surprises on my last day.

The location of the hotel is ideal, near the beach and walking distance from stores and other restaurants. The hotel is peaceful and ideal to get a few days of rest, the staff is friendly and kind.

Stayed in March 2025

The resort is excellent.

We have stayed a few times and always recommended the Sanur Sudamala to our friends and family when visiting Bali. The hotel is beautiful, amazing art and a beautiful garden and pool.

Stayed in March 2025

Breakfast was delicious - good variety available. Room and all other facilities at the hotel were of very hogh standard, we enjoyed our stay very much!

Stayed in March 2025

Nothing

Excellent hotel. Room on ground floor very comfortable and spacious. Staff are terrific. Highly recommend.

Stayed in February 2025

Hotel had a lot of character, rooms were excellent, very private hotel with pool not over crowded

Stayed in March 2025

Nothing

The friendly staff. The rooms are huge. Location short walk to beach.

Stayed in February 2025

Amazing place wonderful staff I really recommend Sudamala Resort

Stayed in December 2024

I genuinely cannot think of anything. I cannot recommend this hotel and its staff highly enough

Without doubt, the highlight of our Bali trip was the final 6 days we spent at Sudamala Resort, Sanur. This boutique hotel sits discreetly just one block back from the sea front while having its own beach section with complimentary sun loungers and parasols, right next to a lovely beach bar/restaurant. We took advantage of the hotel's cookery course to learn how to make a delicious Indonesian 3 course lunch and were looked after superbly by our hosts, Bobo, Ferry and Yudi. My apologies to the other lovely members of staff whose names I have forgotten who served us the most amazing breakfast in the morning, the reception staff who would literally do anything to help, the maintenance guy who came in less than 5 minutes to fix a blown fuse and even the gardening team who greeted everyone with a smile while working hard in the searing heat of the day. Plus of course the staff in the spa who provide an incredibly relaxing massage or other wellness treatment in a truly perfect setting. And as for our room... this was an absolute delight to return to at the end of each day, our enormous bed and bathroom with so much space to relax and refresh.

Stayed in February 2025

Nothing

The facilities were great and the staff was wonderful.

Stayed in February 2025

The laundry and dish washers could try to work more neatly.

The personel and the food - unforgetable top of the top.

Stayed in February 2025

Absolutely nothing.

For me, Sudamala was one of the best resorts I have ever been to. The place is flawless. The service is exceptional. With a design which is elegant and gives coziness as well, Sudamala will definitely enrich your vacation experience. The staff is very friendly, everyone speaks english well and is ready to ensure your comfortable stay. The restaurant has a diverse and delicious menu and the spa is a must.

Stayed in January 2025

N/A

Overall feel. Stylish and accommodating

Stayed in January 2025

Nothing

Beautiful hotel 🏨 wonderful staff, they cannot do enough for you

Stayed in January 2025

The window in the bathroom didn’t have any glass - just a bamboo blind. There was a glass door separating the shower area from the rest of the bathroom but it was a bit hot/humid due to no enclosed window. My friend’s room had a rubber seal around her glass door to stop mosquitos but mine didn’t. I have never seen a hotel where the window was open to the elements. This would be the only thing I would improve.

The resort is beautiful. It’s more like a temple than a resort! The staff are friendly and facilities are great. The perfect spot for a couple or single. The pool area is small and quiet, which is exactly what I wanted - not the hustle and bustle of a big resort with multiple pools and bars. Probably not the spot for little kids/big families as it’s not as close to the centre of Sanur or as ‘fun’ for the kids as a big resort.

Stayed in January 2025

Perfect!! Staff very helpful and friendly Beautiful spacious room and bathroom. Nice breakfast.

Stayed in January 2025

No smart TV, TV quite small, my parents room (garden one) was bit damp and dark. Need bit more lights, other that these are excellent.

Very cultured, clean. They provide free bike. Near to beach, there is cheap and fast laundry kios in front of hotels which is a plusess. In the morning feels like livin in a village.

Stayed in January 2025

Extra towels would have been helpful.

Accommodation was spacious. Really enjoyed breakfast. Staff very helpful.

Stayed in January 2025

enjoy everything about the property. it is a smaller property so does not have all the amenities of a large resort, but the price reflects that and as a result is a great value

Sudamala is a gem of a small resort in Sanur. I have stayed here several times and the staff is incredibly friendly!

Stayed in December 2024

The staff were very pleasant but few spoke English which is our fault not theirs but we struggled to communicate what we wanted at times. All the staff seemed so young and inexperienced so probably more experienced front of house staff

Lovely place and perfectly located for looking around. We went in the rainy season and everything felt damp, even the bed linen was damp when we arrived and they changed the sheets as there was dry blood from mosquito bites from a previous use. Just not washed fully. The room was very tidy and served our purpose. The food at breakfast was very good. As said above small details

Stayed in December 2024

as above

difficult to pinpoint one thing as my previous answers indicate

Stayed in December 2024

Sanur can be a bit boring

Simple. Luxury. Authentic. Great pool. Lovely team. Professional and personal

Stayed in November 2024