Jalan Laviana, Kalibukbuk, 81152 Lovina, Indonesia
#26 of 48 hotels in Lovina
Guests' ChoiceBased on 350 hotel reviews
8.0Cleanliness
8.1
Comfort
8.2
Location
8.4
Facilities
8.1
Staff
9.1
Value for money
8.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 March 2025
Daniel
United KingdomWas a little out of the main area but only a five minute bike away.
Loved how green it was, like a little oasis
Stayed in March 2025
Reviewed: 22 March 2025
Valerie
AustraliaFood fabulous but very slow. I had to be upgraded because bed awful in standard room. Between 3 of us, several things not working, although it was fixed fairly quickly
Lovely ambience, friendly and very helpful staff. Beautiful grounds. Food fabulous. Pool lovely
Stayed in March 2025
Reviewed: 21 March 2025
Becky
AustraliaWasn't much i didnt like. Kitchen a little slow in meal preparation.
The staff were very friendly and helpful. Food was really tasty. Spa fantastic. Everything very clean
Stayed in March 2025
Reviewed: 8 March 2025
Naomi
IndonesiaLots of mosquitos in the room. sorted with bug spray. hot water and water pressure were not reliable
Super fiendly and helpful staff, great breakfast, nice outdoor, strategically located.
Stayed in March 2025
Reviewed: 7 February 2025
Jennifer
United KingdomBar prices too high Limited breakfast choices Thin walls - could hear people talking loudly in neighbouring room Lack of safety awareness with burning jos stick offerings left in shared pathways and naked candle flames on breakfast bar - burnt toes and fingers during stay ! Otherwise lovely relaxing place
Great pool Spacious comfortable room Helpful friendly staff
Stayed in February 2025
Reviewed: 2 February 2025
Claudia
NetherlandsOnly one vegetarian option on the menu for lunch and dinner. The vegetarian option (nasi kampur with tempeh) was delicious but more options would definitely improve the menu in my opinion.
Very friendly staff. All very sweet and helping! Beautiful swimming pool and a good location.
Stayed in February 2025
Reviewed: 29 January 2025
Jette
LuxembourgBathrooms in need of renovation.
Very nice little hotel where staff made sure guests at all times felt comfortable
Stayed in January 2025
Reviewed: 16 January 2025
Tim
United KingdomMosquito paradise need to address it
Nice friendly place
Stayed in January 2025
Reviewed: 2 January 2025
Rod
AustraliaAll good
Food at breakfast and lunch very good,house pizza delicious,massage there a must do Anik fixed a stiff neck that I had for days,all the staff pleasant
Stayed in January 2025
Reviewed: 21 December 2024
Aurore
BelgiumThe swimming pool might need a little update, it's getting a bit old
Loved our stay, the room and the services of the hotel. The breakfast is delicious with homemade bread and banana bread so yummy
Stayed in December 2024
Reviewed: 20 December 2024
Janna
FinlandWifi was weak in my room. On the balcony and by the pool it worked perfectly. Some towels were grey and had staines but they were clean. Fridge in the room was noisy so hooked it off. In the night heard something running on the roof: maybe a cat after a rat as saw one on the restaurant roof.
Super friendly staff. They even offered me a ride to the center. When I went on a dolphin tour, they let me have breakfast coming back after the breakfast time. I also got to order two dishes for breakfast as was solo in a double room. Nice pool and spa. Room very clean. Cute and calm dogs around.
Stayed in December 2024
Reviewed: 25 November 2024
Colin
AustraliaNil
Loved everything, great owner and staff.
Stayed in November 2024
Reviewed: 31 October 2024
Optimistic
GermanyRestaurants can provide with a bit more of Vegetarian options .
Amazing Garden and very nice and polite Staff. Small Pool to chill and enjoy drinks.
Stayed in October 2024
Reviewed: 16 October 2024
Inam
BangladeshToilets not having windows/no opening to outside... Most importantly - Restaurant closing at 9:30 pm....we arrived with our kids late due to.flight delay just after that but no arrangements were offered... had to.eat outside in a street-side local hut-restaurant...
The architecture.. Balinese style... the gardening... the pool... friendly staff...
Stayed in October 2024
Reviewed: 15 October 2024
Milica
SerbiaEverything was perfect, I enjoyed being there :)
Stayed in October 2024
Reviewed: 4 October 2024
Jane
United KingdomLoved the green and leafy setting of all the rooms. Great to have a pool to cool off in.
Stayed in October 2024
Reviewed: 30 September 2024
Jonnyw
NetherlandsThe menu is a bit plain but the food was OK.
We very much enjoyed the quiet environment. Relaxation is one of the topics of this hotel. Our stay of 3 day's seemingly was a bit to short, but we did leave with a good zen feeling.
Stayed in September 2024
Reviewed: 19 September 2024
Colleen
AustraliaAdmittedly we only booked the day before so didn't expect the top room on short notice as it was high season. We had what I believe was an original room. "Cleanish" and tidy but the bed was like sleeping on a concrete slab. Extremely hard. Consequently we didn't sleep much.
Staff were lovely. Very helpful and attentive. Gardens and Pool beautiful. Restaurant food, delicious. Quiet location.
Stayed in August 2024
Reviewed: 1 September 2024
Olga
FranceEverything is at hand, a very good swimming pool, friendly staff.
Stayed in September 2024
Reviewed: 6 August 2024
Liselore
NetherlandsThere were not so much beds around the pool. Some more would have been nice, but the space is limited.
It is a beautiful place, a nice swimming pool and the garden is absolutely beautiful. The staff was nice, the cocktails where also very good.
Stayed in August 2024
Reviewed: 6 August 2024
Lisa
AustraliaFirst room toilet didn't flush, changed rooms without an issue. Had emailed continually 4 days prior requesting deluxe room - no response to continual emails. TV in room didn't work - when queried advised no TV s work in resort Breakfast average - no shuttle
The gardens, pool exceptional, staff lovely
Stayed in August 2024
Reviewed: 3 August 2024
Daria
RussiaKitchen is not good. Don’t recommend to it in the hotel
Beautiful territory
Stayed in June 2024
Reviewed: 25 July 2024
June
AustraliaWe would have liked a lot more time to explore. This time we were only here for two days so we know now to stay for longer. Everything else was really great.
The breakfast and indeed all of the meals were lovely! We had plenty of vegetarian options and the Gado Gado was so different from any other that I’ve had yet, almost like a stir fry!! It was sensational. The staff were attentive and lovely and the room was excellent too. Our driver from this hotel - Putu - was so caring and gracious as I limped around all day, slowing everything down. He even taught us some Bahasa, which was fun and fabulous!! Top prize though, goes to Ani in the spa. She is such an incredible asset to the hotel and the caring and mindful way she performs her tasks is just delightful. I almost cried with joy at my massage, my pedicure, and at having my hair washed!! What a phenomenal experience she gave me every time!! I can’t wait to return!
Stayed in July 2024
Reviewed: 13 July 2024
Yenni
SingaporeSometimes the water drains a bit too slow in the bathroom. Hope they can fix this.
The room was spacious and spotless. It was also great to have a big balcony to relax. The staffs were friendly and everything was well organised. We really enjoyed our stay at Suma and will certainly come back again if we are in Lovina.
Stayed in July 2024
La Roche-sur-Yon, France
Lakeside, South Africa
Słupsk, Poland
Tandil, Argentina
Schladming, Austria
St Ives, UK
Arles, France
Wijk aan Zee, Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content