Friendly staffs, delicious food, comfortable room.

Stayed in February 2025

Been in multiple top rated and 5 star hotels in Jakarta, yet Sutasoma won the best hotel ever in terms of all services! place is beyond expectations, well and luxurious belt, super clean, super safe, delicious dining for both breakfast and its in-house dining experience, room is well equipped with cozy ambiance! toped up with amazing staff whom literally around the clock helping and assisting with a smile, mad respect and much love to every single person behind Sutasoma Team ❤️. Place is highly recommended for those who will appreciate the various aspects of hospitality and inspired by meaningful details. Do not forget to order a coffee whenever you can grab one cause they are just sooooo good at making a piece of art behind that serving cup of coffee ❤️

Stayed in January 2025

None

Clean and fresh, very comfortable room.

Stayed in December 2024

Part of Tribrata

Stayed in December 2024

Nothing... all good.

The bed and the breakfast

Stayed in July 2024

N/a

Clean, kind and efficient!

Stayed in July 2024

Super clean hotel, good working airconditioning staff extremely helpful and friendly and great breakfast!

Stayed in July 2024

No conditioner. Other than that everything was great.

It's a small but cosy and comfortable hotel. Rooms was big enough for the 4 of us. Took the executive room.

Stayed in May 2024

Nothing!

Such a beautiful, elegant and classy hotel! Room was spacious and so luxurious. Excellent amenities and staff were so kind and wonderful.

Stayed in March 2024

The wall is thin...i can hear people from next door :( The bed not good enough, it makes some annoying sounds...

Breakfast was awesome, staff was nice

Stayed in March 2024

Pleasant hotel, courteous staff, very quiet. Breakfast is recommended, just around the corner from the hotel is a small Korean neighbourhood where you can eat quite well. When travelling to Southeast Asia, always use the Grab app to find taxis or motorbikes.

Stayed in February 2024

No thing

Very clean and comfortable,I travel for work a lot and this one of only few hotels make me decide to come back when I’m in Jakarta, staff are polite and nice specially (Amanda ) she is genuinely nice

Stayed in January 2024

Everything is great, stunning hotel and friendly staff.

Stayed in December 2023

Not much to dislike.

The rooms were nice, spacious and clean. The staffs were helpful and friendly. Highly recommended.

Stayed in December 2023

Everything was good

Clean and nice bed

Stayed in December 2023

Location might be a bit far from other main attractions and Jakarta traffic not helping at all. No Aglio Olio for the spaghetti during breakfast.

Great hospitality, staff were good. Beautiful breakfast seating area, good breakfast spread and lavish looking hotel.

Stayed in December 2023

Hot water for shower not hot enough.

Superb breakfast with variety and quality. Nice decoration and facilities. Extremely helpful personnel that supported us during our early sunrise check-in despite not planned.

Stayed in November 2023

There’s nothing that I dislike about this hotel. Everything was just beautiful; the staffs, the environment and our entire stay.

Stayed in September 2023

nothing, we like everything :-)

This place is like a homecoming, far away from home. Every time we are in Jakarta, we always stay at this hotel. We really like the location, the staff is wonderful and very friendly and the hotel is just perfect for us. Everyone in this hotel is so friendly and helpful. We enjoy staying there every time and look forward to our next visit. What we like most about this hotel is the people. Due to the size of the hotel, the atmosphere is very informal. After a few stays there, the staff know us and are always willing to help us and have a quick chat.

Stayed in November 2023

The service staffs were wonderful! Love their smiles and genuine helpful. Food in restaurant was delicious.

Stayed in October 2023

The towels were looking a little worn out.

I absolutely loved everything about this hotel and I was quite sad to leave. The staff were amazing - so kind, friendly and helpful. The room was luxurious, with class and elegance- but yet comfortable and felt like a home away from home. The breakfast buffet was delicious with a wide variety of options to suit western or Asian palates. There is an all day alicante menu with great choices of starters, mains and desserts. There is also a pastry cabinet located in the foyer fir a mid afternoon snack. The location is very convenient...a close walk to MRT station block A or even a small mall. Nothing was too much trouble and I highly recommend this hotel. Shhhh don't tell too many others!

Stayed in September 2023

The hotel was flawless

The hotel was worderful it has an amazing ascetic. The staff were extremely friendly and helpful to my a family. I would definitely recommend this hotel to anyone looking for somewhere elegant to stay. The Restuarant Is also great it has a fine selection of local and western cuisine.

Stayed in September 2023

Nothing I can think of, it was all very good.

The breakfast was very good, loads of options and a perfect cappuccino.

Stayed in July 2023

I got a bit confused with the shower. I couldn’t figure out how to use it

Apart from the staff and the food which was excellent, the hotel room was also very comfortable and felt like a home from home.

Stayed in July 2023