Sakti, Kec. Nusa Penida, Kabupaten Klungkung, Bali, 80771 Toyapakeh, Indonesia, 80771 Nusa Penida, Indonesia
#68 of 116 hotels in Nusa Penida
Guests' ChoiceBased on 243 hotel reviews
8.5Cleanliness
8.5
Comfort
8.6
Location
8.3
Facilities
8.7
Staff
9.4
Value for money
8.8
Free WiFi
7.2
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End of dialog contentReviewed: 13 June 2024
Adrian
Slovakia-The rooms had lots of bugs and you need net over your bed so that you dont get eaten alive by mosquitos. -shower was leaking all night -restaurant food and breakfast is bad so I recommend Red pomelo bar that is 2 min from the resort by scooter
-Clean and good looking pool area -They can arange scooter rental and taxi to and from harbour -overal very good looking resort -its good for short time stay
Stayed in June 2024
Reviewed: 11 March 2024
C
United KingdomWhat made me score so low is the fact that the bungalow wasn't clean and hot water stopped to work and couldn't be fixed during my 2 nights stay. Dirty fridge from a previous customer I guess, ashtray full, spider nets everywhere, stained sheets. I was expecting bugs, little spiders and geckos being in the room with you (this is also mentioned in the welcome sheet in the room), and I didn't complain about that. However you can remove those big (and old) dusty spider nets from the lights and ceiling (2 minutes job), clean the fridge and empty the ashtray outside! Just cleaning the floor, changing sheets (please remove the stains - it's not nice sleeping in that) and rinsing the bathroom is not enough, especially in a location where animals are part of the equation. I want to clarify that I have mentioned at the reception and the only thing that happened was an empty ashtray. Sheets didn't get changed, all spider nets still there. Probably unfortunate, also hot water stopped, and they couldn't fix it while I stayed. Really really, make sure to do a proper cleaning of these bungalows at least once a week! Your resort is a PARADISE within Nusa Penida and it's a shame that bungalows are in this condition! I hope this helps in improving your service .
Staff was amazing. Gentle and kind, always smiling and trying to help. Nice gym well equipped with cables, plates and benches. Also enjoyable outdoor pool. Restaurant was good too: quality and prices.
Stayed in March 2024
Reviewed: 13 November 2023
Zoe
CanadaI’d like to start by saying I really don’t like being negative and don’t want to effect someone’s business, but I feel like this place needs an honest review. Upon arrival we were brought to a room that looked completely different than the pictures. It clearly used to have 2 big beds and 1 had been removed, so there was a large empty space with a night table nowhere near the bed. The room was carpeted and the shower floor was made of loose pebbles. We asked the manager to be moved to the room we booked and he was accommodating. However, these rooms are old, dirty, and in need of repair. The toilet leaked and the seat and lid were off it’s hinges, the shower had a strong odour and ran out of hot water in 5 minutes, there was crumbling plaster, stains on the walls, piles of dust and dirt in every corner, and we had to clean lizard poop off our floor several times a day. The bed itself was another issue. It is the hardest mattress I have ever slept on. My partner, who can sleep anywhere and never complains, even said it was like concrete and incredibly uncomfortable. I actually ended up going to the emergency clinic with severe back pain that I’m sure was triggered by this bed. I wish that we could’ve stayed somewhere else, we were on Nusa Penida for 12 days, the longest stay in one place during 6 weeks of travelling Indonesia and unfortunately this was the worst place we stayed. The value for money was very disproportionate for what we received and we were disappointed that our expectations were skewed based on pictures and reviews that didn’t give an accurate depiction.
The pool was large and had a nice view over the infinity ledge. Plenty of lounge chairs and a couple umbrellas. Pool towels provided. The garden around the property was pretty. Staff were friendly and accommodating. We were able to rent a motorbike from the hotel and the manager gave us a reduced rate because we rented for 10 days.
Stayed in October 2023
Reviewed: 20 October 2023
Andrei8512
United KingdomWhen when checked in it looked like housekeeping didnt actually change the bed well. There was sand and hairs inside the bed, can you believd it? We ask for the bed to be remade, which they did, but offered no comment or apologies on why this happened. Big red flag. Would have rated the hotel 8 without this. Also the bathroom is a bit smelly (no ventilation). Many ants, got to watch any food around.
The bonsais everywhere, so impressive. They must have dozens if not 100 miniature trees that look awesome. The room was nice, the bed too. Nice view. Nice pool
Stayed in October 2023
Reviewed: 4 September 2023
Rytis
LithuaniaStarting from the beginning, when we entered the room, it had dirty floors, dirty towels, very poor light, no hand soap, and the water barely running from the tap. The shower had a terrible smell from cheap scented jelly balls, which I have only seen in the urinals in Europe. Breakfast selection was very poor, and food quality as well. Dirty cutlery and fruits tasted like onions, probably they didn't clean the knife after using it. There was a cat always coming to the terrace and also a dirty dog, which was always at the restaurant area. Last morning there was no water in the shower. We stayed for 2 nights and we wanted to leave asap from that place. Don't fall for the nice pictures.
The pool and outside surroundings were nice.
Stayed in September 2023
Reviewed: 29 August 2023
Lorraine
United KingdomThe bathrooms were not cleaned properly, they smelt, there were old hairbrushes on the floor, the floors stayed dirty and the water kept turning off. The pool was full of dead bugs.
We enjoyed the look and the beds.
Stayed in August 2023
Reviewed: 20 August 2023
Andrew
United StatesCleanliness, geckos, breakfast was a little small and the bed is pretty hard
Staff is amazing and super nice however it’s not the most clean and although it is the jungle geckos occupy your room 24/7 and even wake you up at night with a scream.
Stayed in August 2023
Reviewed: 14 August 2023
Doaa
United StatesThis hotel provided a terrible experience. The staff could not speak English, making communication difficult. There was no water in the bathroom, the WiFi was unreliable, the breakfast options were limited, and there was a three-hour power outage during the night. Overall, I cannot recommend this hotel.
Stayed in August 2023
Reviewed: 31 July 2023
Laura
IrelandWe had a colony of ants in our rooms as there is poor insulation under the doors in the rooms. Roughly 100 ants came into our room during the 1 night we stayed.
The staff were very nice.
Stayed in May 2023
Reviewed: 21 July 2023
Caroline
FranceWe would not recommend room 7 as a water tank is just behind it and it was making the same noise as when you go to the dentist everytime someone in our room or other rooms were using watee (or something else triggers it but the noie is really annoying). The rooms are absolutely not sound proof, we had loud neighbors and we could hear everything they said even when they were in the pool. And at last, at 5am, and for one hour, we could hear someone on loud speaker singing and then taking. According to the guy at the reception it was a village’s ceremony… Lucky us 😅
the view is great and all the whole place looks really nice. The reception guy was always smiling ans always helpful. For the price woe would still recommend it but there are a few things to know before booking.
Stayed in July 2023
Reviewed: 5 July 2023
Carien
South AfricaRoom was very dirty
Resort is nice with great pool.
Stayed in July 2023
Reviewed: 27 April 2023
Carter
United KingdomThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 19 April 2023
Atishay
IndiaI didn’t like anything in the property. staff was rude, rooms were not clean, hygiene issues
it is one of the worst property, please don’t fall into the trap after looking at the pictures. they are not ready to take any requests, rooms were very dirty, staff can’t speak English. I asked them to give me hand wash and the reply I got that we don’t provide hand wash. Rooms has very small insects and pretty bad smell. I was there for 2 nights but it was a big mistake.
Stayed in April 2023
Reviewed: 8 April 2023
Tanusree
IndiaCleanliness, time to response
Location, aesthetic beauty of the resort
Stayed in April 2023
Reviewed: 2 March 2023
Emily
AustriaThe staff was friendly but they couldn't speak any English which made communication really difficult. Also card payment is not available! In general one had the feeling that the establishment was new and therefore the management was uncoordinated. Breakfast was okay but you should plan in some time as it takes quite a long while...
The bungalow was big and the bed comfortable! Location is also good for excursions!
Stayed in February 2023
Reviewed: 18 November 2023
Anonymous
AustraliaWe really like the place, the staffs are friendly and helpful. Good breakfast, big room and comfortable.
Stayed in November 2023
Reviewed: 17 September 2023
Anonymous
IndiaThe property is very very beautiful! Its maintained very well , the staff is very polite and courteous! Manager Soma was very helpful with anything we needed. Wayan was very helpful. Thank you for such an amazing stay! Loved it
Stayed in September 2023
Reviewed: 30 June 2023
Anonymous
AustraliaThe location is a little out of the way.
The place is beautiful and staff is very friendly! The setting is very peaceful.
Stayed in June 2023
Reviewed: 7 April 2025
Nick
AustraliaThere are no comments available for this review
Stayed in March 2025
Reviewed: 5 January 2025
Lina
AustraliaThere are no comments available for this review
Stayed in December 2024
Reviewed: 27 October 2024
Martin
SpainThere are no comments available for this review
Stayed in October 2024
Reviewed: 21 October 2024
Monachan
IndiaThere are no comments available for this review
Stayed in October 2024
Reviewed: 21 September 2024
Munireddy
IndiaThere are no comments available for this review
Stayed in September 2024
Reviewed: 16 September 2024
Andrei
RussiaThere are no comments available for this review
Stayed in September 2024
Reviewed: 6 September 2024
Md
BangladeshThere are no comments available for this review
Stayed in September 2024
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