Magnificent, brand new hotel, beautifully decorated , spacious apartments . Caring staff, they responded quickly to all our needs

Stayed in March 2025

The in house laundry can absolutely be more affordable. The price (although I agreed to it due to time constraints) was really ridiculous and unnecessarily expensive. I had 1 shirt, a few pairs of undies, 2 baby dresses and a tote bag and it was $35 AUD.

I absolutely loved my stay. The rooms were luxurious, comfortable, spacious and the perfect place to work, enjoy and reset. The bed was so comfortable and the attention to detail appreciated. The food was beautiful and the buffet breakfast impressive. The pool was great and the location was beautiful and convenient. The staff were all so lovely and accomodating. The only issue I had was with the wifi dropping out constantly on my computer (this is likely due to a personal computer setting) but they did not stop to help resolve this, so I cannot fault. I’ll be back!

Stayed in March 2025

This hotel highly exceeds the standard usual in Bali. I was actually quite excited.

Stayed in March 2025

The Meru is remarkable! The staff are welcoming and gracious and fun to have a chat with. We booked a Corner Suite - which I highly recommend! We had planned to stay three nights but ended up extending to ten nights! A great beach and fabulous food and beverage. And definitely book some spa treatments - we did some at the spa itself as well as in our suite - divine! We will be back soon!

Stayed in February 2025

Maybe more AC cooling in the lobby and bar

Clean and modern facilities with great staff and excellent food. Great location also

Stayed in February 2025

The only thing I would like to be a separate restaurant for Meru, not a joint restaurant with Bali beach. And the pillows smell very bad. Replace with hypoallergenic

Magnificent design of the hotel. Amazing smell of wood, large pools. The service is great. The service staff is very friendly and welcoming, everyone is beautifully dressed.

Stayed in February 2025

Ayu was our Resort Ambassador who made our stay quite special

Stayed in January 2025

The room on the ground floor have a nice balcony but lack privacy, if you spend a lot of time in your room it’s a problem (when the vegetation will grow it will be less of a problem). Soundproofing is really bad, you can hear everything in the corridor and people walking on the upper floors. Gym equipment is cheap and doesn’t match with the level of the hotel. Beach sucks. Overall beautifully designed hotel that looks 5 stars but doesn’t FEEL 5 stars on every aspects but it’s really fairly priced for the beauty of the place.

Spacious and gorgeous interior design Great breakfast / nice restaurant Great staff Complimentary minibar (a bit light in choice but still appreciated)

Stayed in January 2025

Sometimes house keeping would knock and wake you up even if u had do not disturb on which was sometimes annoying, however, they were always very apologetic and would quickly replace water and new towels if requested which was great.

I stayed in the Deluxe Suite with Garden View on the ground floor providing me access to a private garden as well as a well planned outdoor seating area. The TVs had access to a range of streaming services which was great. The inclusive breakfast was great with a range of options however due to a lack of cooling it could be rather hot. Overall, would recommend to any one head to Bali who wants more of a quit vibe, but still wants access to a range of shops and markets.

Stayed in November 2024

the building is new but some looks like you are not in a 5stars

the location, the big room and the bike we could use for free

Stayed in December 2024

Nothing

Service, room, location

Stayed in October 2024

Nothing to note

I booked on behalf of my parents and they had an exceptional experience. Wonderful staff, superb facilities and the room was stunning

Stayed in October 2024

The property is not finished yet. Some construction work still going on (especially around the “The Meru guests only” pool.

Nice, large rooms. Great restaurant.

Stayed in October 2024

Over all perfect

This property is big enough n also comfort

Stayed in October 2024

Everything

The big open spaces and the bed was so comfortable, amazing staff and fantastic breakfast choices.

Stayed in October 2024

The swimming pool is quite small and exposed too much to the sun

The location is very strategical, close to Sanur beach and restaurants and the new Icon Mall

Stayed in October 2024

Our room was not very sound proof, you could hear people walking past loudly talking at night and the neighbours drying their hair at night.

Everything is amazing, great room, amazing facilities, the staff was fantastic. The room was spacious, great finishes. Bed was comfortable, plenty of space. The outdoor sitting was stylish and comfortable. Loved the self lid lifting toilet and the beautiful bath.

Stayed in September 2024

Inadequate supply of pool sunbeds & umbrella shade poolside. To make it worse guests lay towels on the very few sunbeds to reserve & then disappear for hours & hours. Something that neesd to be discouraged or stopped. Supplying more sunbeds & shade umbrellas would be a solution.

Everything was fabulous except the lack of sunloungers & shade in the poolside area.

Stayed in July 2024

One of the most uniquely designed and beautiful hotels I’ve ever stayed at. My room was exceptional, as was the food at the restaurant (highly recommend the cassava ice cream!). The staff were extremely attentive and genuinely cared if you needed anything. Bravo on the renovation!

Stayed in August 2024

Night light in room entrance didn’t turn off, fitness classes were only for beginners, building construction which is understandable and day spa experience was not complete as spa not finished. One more restaurant would have been nice as the lobby bar was not inviting. More greenery in lobby and rooftop would have created a more lush vibe and encouraged more time to be spent enjoying the beautiful architecture in this space.

Staff, rooms, breakfast, pool, location.

Stayed in August 2024

Faster service

Location , environment, facilities , service

Stayed in July 2024

Very nice hotel

Stayed in May 2024

Beach was dirty. Construction work being carried out at adjacent properties was noisy on occasion.

Simple spacious design. The staff were all very helpful and professional. Food was excellent, pool was perfect, room was spacious and quiet. The gym was a great space and convenient although it lacked equipment which I understand was coming in the near future.

Stayed in July 2024

I was attacked by mosquitoes both nights so I didn'tsleep well. I don't know how they got in. Mosquito nets would be good. It poured one day. There were no indoor activities I was aware of eg a games room, or an organised activity eg cooking class, flower/ offering arranging, dance class or even a history lesson or live music.

Everything was amazing especially the rooms, staff and food. The room layouts and bathrooms were particularly well thought out.

Stayed in July 2024