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  5. Reviews of The Orient Jakarta, a Royal Hideaway Hotel

Reviews of The Orient Jakarta, a Royal Hideaway Hotel 5 stars

Jl. Jend. Sudirman No.36, RT.14/RW.1, Bend. Hilir, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10210, 10210 Jakarta, Indonesia

#12 of 540 hotels in Jakarta

Guests' Choice

Review score

Based on 329 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.1

  • Facilities

    9.3

  • Staff

    9.5

  • Value for money

    8.8

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 4 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Room - King or Twin Bed
    • Stayed 2 nights
    • Submitted via mobile

    Thin wall, big noise from the neighbour rooms

    Design very interesting.

    Stayed in April 2025

  • Reviewed: 2 April 2025

    10
    Superb hotel with great service.
    • Leisure trip
    • People with friends
    • Superior Room - King or Twin Bed
    • Stayed 1 night
    • Submitted via mobile

    We loved this hotel. It had lots of character and the infinity pools were amazing. Staff were very helpful and friendly. The beds were extremely comfortable!

    Stayed in March 2025

  • Reviewed: 10 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Room - King or Twin Bed
    • Stayed 2 nights

    The most beautiful hotel in Jacarta! I loved the interior design, a mix of oriental and industrial. The hotel smells jasmine everywhere! The room was comfortable and very clean. Breakfast is excellent! Personal was very helpful and professional. Location is great, in the heart of the city. The pool area is amazing!

    Stayed in February 2025

  • Reviewed: 7 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room - King or Twin Bed
    • Stayed 1 night
    • Submitted via mobile

    Fabulous hotel. Beautifully decorated. Excellent facilities and charming, helpful staff. A real treat to stay here!

    Stayed in March 2025

  • Reviewed: 19 February 2025

    10
    Beautiful and inspiring hotel, with outstanding service.
    • Leisure trip
    • Couple
    • Superior Room - King or Twin Bed
    • Stayed 3 nights
    • Submitted via mobile

    The room curtains needs upgrade as they don’t block the light properly, making it hard (for us at least) to sleep longer into the morning.

    The beautiful design and the staff

    Stayed in February 2025

  • Reviewed: 18 February 2025

    10
    A uniquely designed hotel with great amenities, exceptional breakfast, and warm hospitality
    • Leisure trip
    • Couple
    • Superior Room - King or Twin Bed
    • Stayed 2 nights

    Everything was great

    We stayed for two nights and had a fantastic experience. The hotel’s bold and original design immediately caught our attention — it’s full of character, with stunning paintings, graphics, and intricate details everywhere. Some might find the ambiance a bit dark, but we absolutely loved the atmospheric and artistic feel. Our room was spacious and spotless, with a comfortable bed and plush pillows that you just sink into — though we personally prefer firmer ones, it was still great! The entire hotel is immaculately clean, and there’s a pleasant, subtle aroma throughout the space. We enjoyed exploring the hotel’s facilities, starting with a visit to the rooftop bar upon arrival. But what truly stood out for us was the well-equipped gym and the spacious library. The breakfast was exceptional. The buffet had a fantastic selection of dishes, from dim sum to sushi, and there was also an à la carte menu with additional options. A huge thank you to the wonderful staff — from the friendly porter who greeted us at the entrance to the reception and restaurant teams, everyone was professional and welcoming. If we find ourselves in Jakarta again, we will definitely stay here again!

    Stayed in February 2025

  • Reviewed: 17 February 2025

    10
    Amazing exceptional service Kind hearted Staff, super accommodating.
    • Leisure trip
    • Group
    • Deluxe Room - King or Twin Bed
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Amazing stay at the hotel. Staff were friendly and accomodating. Best few nights and days at the hotel. I hope to be back one day. It is everything I expected it to be.

    Stayed in November 2024

  • Reviewed: 11 February 2025

    9.0
    Lovely hotel. Will come back
    • Leisure trip
    • Couple
    • Superior Room - King or Twin Bed
    • Stayed 1 night
    • Submitted via mobile

    The walkway from the lobby to the lift is too dark The creaking cupboard in the room

    The spa, the unique design, the staff, thr breakfast, the smell,

    Stayed in February 2025

  • Reviewed: 10 February 2025

    10
    Eyecatching
    • Leisure trip
    • Solo traveller
    • Deluxe Room - King or Twin Bed
    • Stayed 2 nights

    Just a super beautiful amazing gorgeous hotel

    Stayed in February 2025

  • Reviewed: 9 February 2025

    10
    Another exceptional stay
    • Leisure trip
    • Couple
    • Deluxe Room - King or Twin Bed
    • Stayed 1 night

    N/A

    Stayed here a second time in January 2025 and loved our stay. The room was beautifully designed and the bed very comfortable. The food was delicious and staff extremely helpful.

    Stayed in January 2025

  • Reviewed: 9 February 2025

    10
    Exceptional hotel - highly recommend
    • Leisure trip
    • Couple
    • Superior Room - King or Twin Bed
    • Stayed 1 night

    N/A

    We cannot rate the Orient Jakarta highly enough. The fit out of the public spaces was superbly decorated with lots of artworks and quirky fittings. Our room was spacious, well furnished with a comfortable bed and excellent lighting options. The shower and toiletries were top notch. The staff were very helpful, especially Akhmad at Reception. The breakfast buffet was amazing - so much variety and beautifully prepared. Would stay here again in a heart beat.

    Stayed in January 2025

  • Reviewed: 23 January 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Room - King or Twin Bed
    • Stayed 1 night
    • Submitted via mobile

    In the heart of Jakarta, traditional woodwork, funky art and a very chilled ambience, combine to make this a very cool hotel. Friendly staff, superb food and very tasty margaritas are a bonus. This hotel is literally an oasis. Two gardened infinity pools, on the 5th and top floor, provide a spectacular view with a very chilled vibe. This hotel will not disapoint.

    Stayed in January 2025

  • Reviewed: 17 January 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Room - King or Twin Bed
    • Stayed 3 nights
    • Submitted via mobile

    The best hotel experience I have had. Excellent breakfast. Great attention to detail with interior both inside the rooms and all over the hotel. Two amazing pools to choose from. Great spa facilities. I wasn't planning to return to Jakarta anytime soon but after staying at The Orient Jakarta i definitely want to travel there again.

    Stayed in December 2024

  • Reviewed: 15 January 2025

    9.0
    Great hotel. Will def stay again.
    • Leisure trip
    • Solo traveller
    • Deluxe Room - King or Twin Bed
    • Stayed 2 nights

    Roof top is under construction.

    Breakfast excellent. Pool area very cool. Rooms comfortable.

    Stayed in January 2025

  • Reviewed: 11 January 2025

    10
    Perfection
    • Leisure trip
    • Couple
    • Deluxe Room - King or Twin Bed
    • Stayed 4 nights
    • Submitted via mobile

    That we had to leave

    Everything

    Stayed in January 2025

  • Reviewed: 11 January 2025

    10
    Great stay with plenty of facilities and amenities. Attentive staff and design with a lot of personality
    • Leisure trip
    • Couple
    • Superior Room - King or Twin Bed
    • Stayed 1 night
    • Submitted via mobile

    Great staff, facilities and thoughtful interior design

    Stayed in January 2025

  • Reviewed: 8 January 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Room - King or Twin Bed
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    The pools are awesome. The library is a piece of art.

    Stayed in December 2024

  • Reviewed: 6 January 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Room - King or Twin Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Everything was excellent!

    The interior design is soo unique and eccentric. Very Indonesia proud. Loved it!

    Stayed in December 2024

  • Reviewed: 4 January 2025

    9.0
    Best time in early 2025
    • Leisure trip
    • Family with young children
    • Superior Room - King or Twin Bed
    • Stayed 1 night
    • Submitted via mobile

    The TV sometimes the loading took very long time in Room 2710. In room 2711 is was okay.

    Two pools at 5th ploor and Roof Top

    Stayed in January 2025

  • Reviewed: 4 January 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Room - King or Twin Bed
    • Stayed 2 nights
    • Submitted via mobile

    Only one comment about the light was not that good for me.

    I like the design for the hotel it was very nice and the location was good you can find everything nearby also the room size was great.

    Stayed in December 2024

  • Reviewed: 2 January 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Room - King or Twin Bed
    • Stayed 2 nights
    • Submitted via mobile

    Rooftop bar uninspiring ,poor layout,disjointed furniture Free non alcoholic drink voucher was for a glass of a choice of 2 catering style fruit juices An insult from a 5 star hotel

    Facilities Room Bar /Restaurant all excellent

    Stayed in December 2024

  • Reviewed: 1 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Room - King or Twin Bed
    • Stayed 1 night
    • Submitted via mobile

    The parkir area must be better

    Almost perfect, the architecture is amazing. The food is very delicious.

    Stayed in December 2024

  • Reviewed: 31 December 2024

    9.0
    Wonderful stay in Jakarta
    • Leisure trip
    • Couple
    • Superior Room - King or Twin Bed
    • Stayed 1 night
    • Submitted via mobile

    The omelette was supposed to be plain and it was raw and with onion in it. A part from that, everything amazing.

    The design, the rooftop pool, the welcome drink, the staff, the pool at the 5th floor, anything.

    Stayed in December 2024

  • Reviewed: 23 December 2024

    9.0
    A royal hideaway indeed
    • Leisure trip
    • Couple
    • Grand Deluxe Room - King Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing really.

    Everything. The facilities, the relaxing scent of jasmine in the whole hotel. The breakfast spread. Love the swimming pool that has the hot water pool as well. Well designed

    Stayed in December 2024

Showing 1 – 25

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