The AC is too cold and cannot be controlled from the room. The staff said it cannot be adjusted as it's centralized. But we had to turn it off so we could sleep.

Breakfast is nice and the dining room staff was excellent. I like the pool and the garden is beautifully maintained. There are a lot of area to sit and relax in the garden and near the pool/outdoor restaurant.

Stayed in February 2025

Classy old fashioned majestic hotel. Excellent service from all the staff..good food and a beautiful heated outdoor pool

Stayed in February 2025

Elegant and tasteful design, with very friendly and personal staff. In walking distance from Bandung‘s main downtown attractions.

Stayed in February 2025

Nothing!

The room was clean, spacious and quiet. The staff, including the security, were all friendly and respectful. Thank you for the great stay!

Stayed in February 2025

The premier king room is spacious and loved the decor. Toilet is clean and spacious too. Breakfast buffet was a good spread, many options. Staff were all friendly and nice. They have free horse carriage rides on the weekends. Short ride but it was a nice experience. Really enjoyed my stay here!

Stayed in December 2024

I was looking forward using the sauna but for some reason it doesn't operate all the time, that's the only thing I can think about that could improve.

The room was perfect, clean and they even prepared a small present for my wife's birthday. Breakfast was amazing, right there with the best ones I ever had at hotels. The staff were all super helpful and efficient.

Stayed in December 2024

None

It's exactly what I expected it to be after seeing it online

Stayed in December 2024

a bit pricey

the room and the lounge

Stayed in January 2025

Jacuzzi is only open from Thursday to Saturday the staff said

Not too bad for a classic hotel in the middle of the city

Stayed in January 2025

None.

The room, facilities, food, staff.

Stayed in January 2025

None.

During our recent trip to Bandung, my family and I had the pleasure of staying at The Papandayan for two nights, and it was truly an unforgettable experience. From the moment we arrived, we were greeted with exceptional hospitality that made us feel right at home. The staff were incredibly courteous and attentive, always going above and beyond to ensure our stay was comfortable. Every interaction was marked by genuine warmth and professionalism, making us feel like valued guests throughout our stay. The food was absolutely fantastic! The dining options were diverse, and each meal was a culinary delight. Whether it was the local delicacies or international dishes, the flavors were rich, and the presentation was impeccable. The breakfast buffet, in particular, was a highlight, offering a wide range of options that catered to every palate. As for the amenities, they were nothing short of luxurious. The rooms were spacious, elegantly designed, and equipped with all the modern comforts one could ask for. The pool area was pristine and inviting, offering a perfect spot for relaxation amidst the tranquil surroundings. The Papandayan exceeded all our expectations, and we left with wonderful memories of our stay. Without a doubt, we will be returning to this gem of a hotel on our next visit to Bandung. Highly recommended for anyone seeking a luxurious and hospitable experience!

Stayed in December 2024

The second bedroom walls (downstairs next to the pool) are a bit worn out. With a little bit of touch up, this will be perfect. But we didn't have any issues..

The staff are really attentive and responsive. Our villa Manager, Genter, was really helpful during our late check-in. He is also very helpful in answering our questions. Our villa is comfortable and good value for money.

Stayed in November 2024

NIL

The warm welcome and familiar faces of the staff make us feel at home.

Stayed in December 2024

Prime location

Stayed in November 2024

Everything was perfect

Stayed in November 2024

Located in the city centre. Friendly staffs. The room is spacious with good facilities & amenities. The bed is large and comfortable. Good breakfast.

Stayed in September 2024

great room. nice warm water swiming pool, nice bfast

Stayed in September 2024

Sometimes open toilet .. little bad smell … 5* hotel without sauna

Not had breakfast

Stayed in September 2024

- bit further from the center

- nice facilities - multiple restaurants, swimming pool etc. - nice authentic style - very clean room

Stayed in August 2024

The hotel staff was very helpful and friendly.The rooms was clean and breakfast was good.We love the fragrance smell very nice and relaxing at the lobby area.Definitely will come back and stay at this hotel in the future.Highly recommended with reasonable room rates offered.

Stayed in August 2024

Beautiful property

Stayed in July 2024

Nothing

Perfect hotel. We really enjoyed our stay here. Beautiful garden. Very friendly and skilled employees.

Stayed in July 2024

I came to Indonesia on a one month vacation and stayed in 6 hotels, by far The Papandayan tops it all. I highly recommend The Papandayan, i enjoyed talking my morning coffee at the botanic garden, the staff was Super Friendly and nice, the whole atmosphere was Great. To me the Papandayan exceeded my expectations.

Stayed in July 2024

none

We had a pleasant stay, breakfast spread was good for international and local cuisine.

Stayed in May 2024