The bed is too high and the blanket is too ticked

The facilities and big rooms

Stayed in January 2025

Nothing

For family this is the place for it almost everything is here. we be back 🧡

Stayed in January 2025

Nothing

Everything

Stayed in December 2024

Staff kindness Facility Food

Stayed in December 2024

THE BEST HOTEL IN BATU!

Stayed in October 2024

Bathroom water spill out

Overall facility & food

Stayed in October 2024

We had a lovely stay overall, but there are a few areas that could be improved. The bed was just okay for me, and the pillows were small and a bit too soft. Unfortunately, the indoor playground was closed on our last night due to a leak, which left my son a bit disappointed. The breakfast selection was quite varied, but we felt that the bubur and jamu could have been better. I also used the gym during our stay, and the equipment was in good condition, but I did notice a lack of yoga mats, which would have been a nice addition. I did notice there are additional prices for some of their children's activities. They were not much, but I think it would be better to make them free of charge for hotel guests.

Our stay at the resort was fantastic! The hotel is impeccably maintained, and the garden area is simply beautiful. It’s an ideal choice for families with young children, as there are plenty of activities to keep them entertained, especially on weekends. The resort offers both indoor and outdoor playgrounds; the indoor one is particularly suited for toddlers and kindergarten-aged kids. Our room was spacious and included an outdoor balcony, making it a comfortable place to relax. The TV had a great selection of channels, including HBO. The staff were always helpful and friendly, which added to our pleasant experience. We also used the free shuttle service to Jatim Parks, but we felt the schedule could be better aligned with the parks’ opening and closing times. Thank you! We can't wait to come back.

Stayed in September 2024

- The bathroom door. I don't like the design and it was difficult to close 😅 - the swimming pool, suggest to have the cold and warm pool. My youngest son couldn't swim for too long, it was too cold 😀

Excellent service from staffs, facilities, room size and location.

Stayed in July 2024

The bathroom door.

The location and facilities

Stayed in June 2024

About the restaurant reconstruction. At my first day i got my breakfast in restaurant near lobby. It was great and i can get everything that provided. But in my last day of stay, i’ve moved to ballroom to get my breakfast. Sadly it little bit chaos inside the ballroom. When i asked for a cappuccino they simply cannot provided since it was not in the restaurant.

Great hotel with helpful staff. I also enjoyed some hotel facilities.

Stayed in May 2024

Wellness hotel for Indonesians, no international tourists. Very noisy at breakfast because of kids animation program

Very comfortable rooms, very quiet

Stayed in May 2024

The place is nice, comfortable, relaxing, easy access, good facilities especially the swimming pool. Great place for a relaxing getaway not far from the city.

Stayed in April 2024

Too much noise (due to event) during breakfast and dinner, breakfast and half board have plenty food choices but taste was bad and some weren’t fresh. Overly crowded and queue for egg station was too long. Coffee quality during breakfast was terrible..

A lot of activities (billiard, table tennis, pool, gym, basketball, etc.), room is rather old but decently clean, & spacious, staff were nice and helpful, location is good (before batu city so that it’s less traffic and next to jayim park 3).

Stayed in April 2024

The sink is clogged. There should be regular maintenance. However it does not really bother our stay.

The pool slides & Jacuzzi. The room is very clean. It is kids friendly. Loves the kids activities offered there.

Stayed in April 2024

Good location and facilities

Stayed in December 2023

There is a problem w/ our key card n we can't enter the room, so we hv to back n reach the far lobby ....but after we got another card n back to our room it unfortunately still broken....so next time the staff should try first before give another card to open the room door fm outside as the lobby is so far fm.the room

The restaurant is good....both the menus & the staffs

Stayed in December 2023

Many fly in the restaurant during bfast

The facility, swimming is good and basket hall as well

Stayed in December 2023

Smile please, the front desk. Guest would want to be expected and appreciated for staying. If guest wasn't feeling that even if the properties are excellent, I'm not sure we want to comeback.

As expected

Stayed in September 2023

I didn't like to see the birds flying around the restaurant n perching on the food containers. It was disgusting.

I liked every thing, the staff were friendly n helpful, the room was very clean, the food for breakfast was good.

Stayed in September 2023

-

Above all the beautiful interior design and spacious structure, what special about this property is: THE STAFF. There are some minor problems with this property (wifi, booking preference was not met, noise, etc), but the staff are extraordinarily apologetic and helpful to solve the problems. I highly appreciate all their efforts to overcome and handle problems arised.  They are really the key of the business. The breakfast buffet is also satisfying with lots of choices of dishes, drinks and deserts, daily menu diversity, and friendly services from the staff. The property itself is very beautiful, spacious with well-maintained big garden. It's very nice talking a walk in the garden. There are also many activities for children inside the property. My daughter enjoyed the bicycle and flying fox.

Stayed in August 2023

Nothing

The rooms are spacious and clean. The staffs are very friendly and helpful. The foods and breakfast are delicious. If you are planning to go bromo and find a place to stay, I suggest The Singhasari Resort Batu, the staffs are very kind and they will pack you Breakfast to bring along even at 12 am. Overall this place is awesome.

Stayed in July 2023

A little bit old, and broken AC.

Plenty of facility

Stayed in June 2023

Maybe the swimming pool can be a bit warmer

The breakfast was amazing and the staff very nice

Stayed in May 2023

Restaurant meals pretty good but could be improved.

Great location, friendly, helpful staff and excellent facilities. Great breakfast and lots of activities for children.

Stayed in June 2023