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Reviews of Ubud Tropical Garden 4 stars

Jl. Raya Monkey Forest, 80571 Ubud, Indonesia

#368 of 421 hotels in Ubud

Guests' Choice

Review score

Based on 50 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    6.6

  • Location

    8.9

  • Facilities

    7.2

  • Staff

    8.3

  • Value for money

    7.2

  • Free WiFi

    4.2

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Showing 1 – 25

  • Reviewed: 21 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    First impression is parking space is very limited only for 5 cars. And the room located in the old building with staircase. The floor in the hotel room is made of wood and there are some that are uneven and when stepped on it makes a creaking sound and is quite disturbing when you wake up at night and want to go to the bathroom. .

    the scenery around the hotel is very comfortable with a neat and very impressive rice field atmosphere. In the morning there was a sound on the roof of the room and when I saw the front porch, there were lots of monkeys in the trees.

    Stayed in August 2023

  • Reviewed: 20 July 2023

    8.0
    Good spot
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    A little tired but priced accordingly

    Beautiful staff and a good restaurant with a lovely rice field outlook. The monkeys come for a visit from the Monkey Forest but are chased away by the staff.

    Stayed in July 2023

  • Reviewed: 21 September 2022

    8.0
    Great place but cleanliness could be improved
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom cleanliness is poor

    Very good location, good views, nice surroundings and good breakfast

    Stayed in September 2022

  • Reviewed: 18 September 2022

    7.0
    if you are wake up early then 6 am it’s good please for you.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    every day too much noise at 6 am they cutting grass around hotel. we stay 4 nights and every morning it’s noisy. we speak with personal but they can’t do anything. my husband even was thinking to call police for this reason. I’m the one who is stop him and explain it’s will not give anything. we are Indonesian they always in side of local people.

    very good hotel , amazing location, shower and comfortable bed and pillows. Good AC. very tasty egg Benedict.

    Stayed in September 2022

  • Reviewed: 10 September 2022

    6.0
    Could have been so much bettsr
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    I had to ask for the pool to be cleaned as there was a lot of green algae in it. We had a twin room which was nothing like the photos on Booking.com. Tiny balcony with no room to sit and couldn't have the doors open to make more room because of the monkeys. Pool loungers were all damaged and lots of ants. It could be a lovely place but needs more care and attention

    Great location near Monkey Forest and lots of restaurants

    Stayed in September 2022

  • Reviewed: 26 August 2022

    7.0
    Cute little getaway
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately both shower and bath didn't work, we had family staying in another room so used their bathroom.

    Location is beautiful, staff is super lovely.

    Stayed in August 2022

  • Reviewed: 22 August 2022

    7.0
    Good
    • Business trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nice location, comfortable room, helpful personel.

    Stayed in August 2022

  • Reviewed: 31 July 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Unkempt looking mattresses stored in stairwell on way to our room did not inspire confidence.

    Excellent location, pool and restaurant.Nice breakfast.Basic rooms reflective of the price paid.Lovely staff.

    Stayed in July 2022

  • Reviewed: 29 May 2022

    8.0
    Comfortable and lovely atmosphere. Very pleasant staff.
    • Business trip
    • Group
    • Deluxe Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Towels were very old. No toiletries.

    Breakfast was adequate but limited. Staff were very helpful and accommodating.

    Stayed in May 2022

  • Reviewed: 12 July 2024

    1.0
    This was barely one star- not 3 star as advertised
    • Leisure trip
    • Group
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Arrived tired, young girl at the desk was v young and inexperienced, no one answered the phone before we arrived, so we could confirm directions, access to our room was poor, very dirty mozzie net, stained and dirty decor, but worse than that, there was no running water at all from any tap so we booked another motel across the road which was great and less expensive.

    Stayed in July 2024

  • Reviewed: 2 January 2024

    4.0
    Poor and over priced
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Very over priced for the quality of the room Poor aircon and noisy I have stayed at Ubud a number of times and this hotel was extremely expensive considering where I have stayed previously

    Location

    Stayed in October 2023

  • Reviewed: 23 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Some constant noise from water pomp. Monkeys during the day time is not and entertainment, but small minus as well: you are limited with having lunch outside whenever you like. But if you decide too live that near to monkey forest -- it what you have to deal with and don't blame Monkeys for their lifestyle))

    Location is awesome, stuff is friendly and ready to help. Nice rooms. Monkey forest is near so you can not only visit it, but meet the monkeys on your balcony

    Stayed in October 2023

  • Reviewed: 7 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Conveniently located, easy to walk to all the connecting areas

    Stayed in July 2023

  • Reviewed: 6 May 2023

    1.0
    5 days in beautiful Ubud ruined by this hotel stay, the worst hotel we have ever stayed in
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 5 nights
    • Submitted via mobile

    The property is in disrepair, with black mould everywhere, broken and mould wooden blinds, paint flaking on the corridor ceilings, toilets mouldy and very stained, mould on the mosquito nets covering the four poster bed, mould on the fridge door seal. filthy stained bed pillows and black mould stains on the pillows also. stained curtains, toilet seat is plastic and has the top layer peeling off with yellow stains all over it, large dust webs behind the TV and in the corners of the room. The swimming pool has large patches of tiles missing near the water fountain, the sun beds some which have been replaced, others are broken with the wicker full of holes. The side tables around the pool have holes and broken wood on them, only one umbrella was a available for all the sun beds this was also very stained and in need of replacing. The pool towels were also thread bare and in need of replacing. On informing the staff, who were very apologetic, an email was sent by the receptionist to the owner who was out of the country. We have since heard nothing from the hotel.

    The only thing we liked was the location and staff professionalism, and the restaurant which was not part of the hotel for breakfast

    Stayed in May 2023

  • Reviewed: 22 April 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Place is filth , lots of mosquitoes and probably some rats were running between the walls. Mosquito net has a big hole and I needed to improvise with a sock to block mosquitoes to enter .

    Location, beside the monkey forest, breakfast was good

    Stayed in April 2023

  • Reviewed: 17 October 2022

    9.0
    quite good for budget concern
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    a bit old and dirty

    good location, easy to access, nearby shopping and good restaurants

    Stayed in October 2022

  • Reviewed: 29 September 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Noise from cleaning at Monkey Forest in early morning but this is our of hotels control. Toilet next to pool needs cleaning.

    Room was well equipped and very comfortable. Breakfast good. Staff excellent. Facilities good.

    Stayed in September 2022

  • Reviewed: 9 September 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    amazing location, extremely friendly staff, spacious rooms

    Stayed in September 2022

  • Reviewed: 13 August 2022

    9.0
    We have stayed at this hotel before and we would stay again, very good value for money.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 7 nights

    Everything was great no complaints. You need to watch out for the monkeys who can be quite cheeky, do not leave food outside on the balcony.

    Excellent location on Monkey Forest Road with easy access to restaurants and shops. Swimming pool was very good along with the attached Tropical View restaurant. Food at the restaurant was very good and the staff were amazing. Breakfast was good and fruit juices outstanding.

    Stayed in August 2022

  • Reviewed: 12 May 2022

    3.0
    Not as expected, wouldn’t stay here again. A lot nicer places for similar price / lower.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The room had really dirty sheets on arrival which i asked to be changed. (The staff did apologise and do this really quickly) However, the curtains and bedding all had rips in and were dirty. The walls were stained and peeling off, and the room was right above reception so could hear phones ringing / cleaning from 6am. The room and bathroom smelt of smoke and urine which you couldn’t get rid of as the aircon unit was away from the bathroom. The whole place is run down and not what the pictures portray at all.

    The location is great, right next to the monkey forest so can watch from the balcony / window.

    Stayed in May 2022

  • Reviewed: 12 May 2022

    10
    Value your money
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 3 nights

    Nothing.

    Nice view and clean room, comfortable bed with good air con. Monkey running around in your balcony every early morning! Very good breakfast with a lot of choices, can be brought to your room. Foods at restaurant also very delicious. End up extending 1 more week staying at this hotel. Will be back next time in ubud.

    Stayed in May 2022

  • Reviewed: 17 September 2022

    10
    Best stay in Ubud
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    -

    Great value, spacious room, nice view, very friendly staff, good breakfast

    Stayed in September 2022

  • Reviewed: 14 February 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: 19 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2024

Showing 1 – 25

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