Nothing

The rooms are immaculate as well as the facility. The food is insane and the staff go above and beyond to make us feel good. They were simply ovely with our son as well and were making everyhting in their power for him to have a good time (feeding the fish for example).

Stayed in March 2025

Breakfast is not appetizing. Takes a long time. Not too many options. There is too much greenery which then stops any breeze from coming.

Service was great and all employees very polite and nice. Rooms are big and comfortable.Location is good as close to town

Stayed in March 2025

We were fortunate to be upgraded to a garden pool villa. The only thing we didn’t like was the “clear glass” on the toilet door. This should be frosted at least 2/3rds of the door to make it private rather than open viewing.

The facilities… pool, gym & the bar. The breakfast restaurant food was exceptional along with the Italian restaurant on-site.

Stayed in March 2025

Absolutely incredible. The level of service is above and beyond.

Stayed in December 2024

we booked a pool villa loved it with views into the jungle and great space at living and bedroom area loved the Breakfast great choices and dont forget to use the Spa wow factor

Stayed in January 2025

Hotel is pretty old and run down ! The food menu is average

Great location , good service .

Stayed in January 2025

The accommodation the staff the food everything was great. Everything was perfect.

Stayed in December 2024

the toilet and showers are open to the back yard, which was scary for my children

The staff and the service is exceptional

Stayed in December 2024

nothing !

amazing staff beautiful grounds and rooms were immaculate. perfect location & outstanding breakfast

Stayed in December 2024

it was altogether excellent

The staff , facilities and food were all excellent

Stayed in November 2024

Rooms

Great food & staff are lovely. The rooms are a tad small if travelling with a friend l. Loved the morning bike ride through the rice fields.

Stayed in October 2024

I truly don't have any bad things to say about this property

I LOVE COMO UMA UBUD!!! Every detail. Breakfast is above and beyond exceptional. They serve a buffet and a la carte menu, all included, in this GORGEOUS spot by a koi pond (get the zucchini halloumi fritters). The grounds the hotel is on are super lush and stunning. The main infinity pool and the spa services are amazing! They also offer yoga and other activities. And the staff are incredibly kind and accommodating. Also the beds are comfy. This was one of the best places I've ever stayed in my life! Already want to travel to other Como hotels.

Stayed in September 2024

Very well designed hotel, Service was amazing, food quality is high, and overall an amazing experience.

Stayed in August 2024

Room 02 was noisy from construction work nearby

Breakfast was exceptional

Stayed in August 2024

The charm of this hotel is incredible. The tropical garden is amazing. The hole staff makes your stay special from the front desk to the nice welcome for breakfast or at the pool every thing was great. The food is excellent and the rooms spacious

Stayed in July 2024

Staff was amazing. Food was amazing. We loved our room. We will definitely be back!

Stayed in July 2024

Nothing

We thoroughly enjoyed our stay at the Como. Everything was five star from start to finish. All the staff were exceptional, remembering our names, our drink orders and they were super friendly and very efficient. We had a lovely room with a private pool which was very spacious and beautifully decorated. The resort gardens and facilities were extremely clean. Breakfast Wes plentiful and the food at both the restaurants delicious- we enjoyed the Italian restaurant very much. The shining star of the Como are their staff.

Stayed in June 2024

We booked the pool villa for our honeymoon. The resort was amazing and luxurious with great customer service and food. The hotel was located in center of Ubud which made it very convenient for us to move about the area.

Stayed in April 2024

All the staff was incredible, they really make you feel welcome. Breakfast near the pond is one of my best memories I will have. Restaurant COMO Cucina is also one of the most valuable in Ubud. They rented me a scooter bike and even the price was good comparing it to outside the hotel. They even have activities for every hour if you don't have plans. If I were to go again to Ubud, would definitely be in COMO UMA

Stayed in April 2024

We found a frog in our room, however the stuff were so quick to remove it.

The hotel was just amazing, the rooms were simple yet luxurious. The stuff was the sweetest ever and they were so friendly and helpful. We loved the food, room service and breakfast just out of this world. The hotel have a free shuttle to ubud town which was so convenient and amazing.

Stayed in April 2024

Nothing. Everything was perfect.

One of the best hotels we've ever stayed in, anywhere in the world. Every square inch of this property is beautiful and aesthetically pleasing. There literally isn’t a corner that hasn’t been tastefully done. The multi level landscaping adds so many different “zones” to relax/unwind. The staff here redefines the meaning of hospitality - there wasn't a moment we didn't feel pampered or loved. Their smiles never leave their faces. The food from both restaurants is very good and the included breakfast has a lot of options to choose from. Overall, this has to be one of our all time top hotel experiences.

Stayed in February 2024

Our first room was gorgeous but overlooked building works. The management were extremely accommodating at moving us

There staff were the best staff of any hotel. My luggage got stuck in Singapore and they tried every day to help me recover it. I’m sure they were as happy as I was when it finally arrived. The pool area is amazing The rooms are divine

Stayed in October 2023

Small stuff and more as information only...pool could've been a little warmer as Ubud not as warm as Seminyak. Limited TV channels and poor internet speed. Hotel transfers are quite expensive compared to outside taxi service. And a lot of steps moving around property in case mobility is an issue for some people, not for us. These did not take away from our first experience at this hotel, would definitely book again!

Loved everything about this boutique property, the understated arrival and reception area which opens up to a gorgeous and most exceptional resort with expansive beautiful lush gardens, pool, breakfast pavilion. Free yoga each morning, and optional extra activities like painting and cooking classes which we enjoyed within the resort setting. Staff so warm, attentive and friendly, delicious food, we could not fault. So relaxing and comfortable. We booked a pool suite first time ever and gee it was so refreshing getting up each morning and going for a dip! Great location to access Ubud by foot including some lovely local restaurant options and far enough away to enjoy the tranquil setting. Can't wait to return!

Stayed in September 2023

Staff, service, setting, food, facilities. It was all excellent

Stayed in October 2023