Skip to main content
  1. Hotel reviews homepage
  2. Indonesia hotel reviews
  3. Jakarta Province hotel reviews
  4. Jakarta hotel reviews
  5. Reviews of White Tree Residence

Reviews of White Tree Residence 3 stars

Jl Asem II No. 19, Cipete, 12410 Jakarta, Indonesia

#132 of 540 hotels in Jakarta

Guests' Choice

Review score

Based on 55 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.0

  • Facilities

    8.1

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    9.4

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 1 December 2024

    8.0
    Great value
    • Leisure trip
    • Couple
    • Loft Deluxe
    • Stayed 5 nights
    • Submitted via mobile

    AC switching off sometimes at nights, furniture a bit old

    Spacious loft room, clean (daily room service), friendly staff, free water dispenser, still in walking distance to MRT train (20 min), yummy vegan restaurant next to it

    Stayed in November 2024

  • Reviewed: 28 September 2024

    9.0
    Great staff! Great hotel!
    • Leisure trip
    • Couple
    • Loft Deluxe
    • Stayed 2 nights

    Minor things - At random times, something was making a tapping/dripping noise in my room. Maybe the aircon dripping somewhere. Enough to wake me up multiple times. Also, the shower heads could use some maintenance.

    Great staff. Great facility. Great elevator. good wifi. Comfy bed

    Stayed in September 2024

  • Reviewed: 24 September 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Loft Deluxe
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness of the common use kitchen. Kitchen utensils provided but no tissue paper provided at all. No dishwasher soap provided also. Wifi intermittently disconnects Cleanliness of the sofas in the room. Thorough cleaning of the sofa is required. Need to bring your own universal plug

    Location, friendly and helpful staff, unique design of the building, the outdoor terrace for my suite

    Stayed in September 2024

  • Reviewed: 8 September 2024

    8.0
    Awesome stay in South Jakarta
    • Leisure trip
    • Solo traveller
    • Loft Deluxe
    • Stayed 4 nights
    • Submitted via mobile

    The bathroom could do with a little work

    The loft set up was amazing

    Stayed in August 2024

  • Reviewed: 5 August 2024

    8.0
    Nice staying
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Swimmingpool and area

    Stayed in July 2024

  • Reviewed: 29 January 2024

    9.0
    My fave stay in Jakarta!
    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 2 nights

    Asem II Street where the hotel is can be busy at times so calculate your trip well.

    I didn't expect much when I booked. But turned out, recommended! Will definitely repeat my stay. The staff were so friendly and helpful. The room was cosy and quiet. The bed was soft and nice. The bathroom was equipped with soap and shampoo from Sensatia which was nice. I could borrow hairdryer. The internet connection was decent. Around the area there were nice coffeeshops. Didn't manage to use the swimming pool or gym. Will do next time!

    Stayed in January 2024

  • Reviewed: 15 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Lots of stranger hairs left in the bathroom when just arriving to the room or after the room was cleaned

    The room, location, and ac

    Stayed in December 2023

  • Reviewed: 6 January 2024

    8.0
    Room needs maintenance
    • Business trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Quite expensive for the service offered. The toilet was leaking on day 2 of my stay. The receptionist staff was unfriendly during the check-in. The lights are dim.

    Strategic location and security staff were friendly and helpful. They have a small gym facility and swimming pool but I didn't try them.

    Stayed in January 2024

  • Reviewed: 30 December 2023

    7.0
    I will return
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 8 nights
    • Submitted via mobile

    Noisy on the street side and water pressure bad but both to be expected

    Staff were lovely and location great, price excellent for what you get.

    Stayed in December 2023

  • Reviewed: 21 September 2023

    8.0
    Good hotel in South Jakarta
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Poor breakfast

    Bed, pool and gym

    Stayed in September 2023

  • Reviewed: 6 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Loft Deluxe
    • Stayed 4 nights
    • Submitted via mobile

    was really loud and the electricity gone done several times a day on our firs room but wasn’t on our second visit the Toilet on our first room was a bit dirty

    the room was big and cozy. could be a bit celaner

    Stayed in June 2023

  • Reviewed: 31 May 2023

    8.0
    all in all it was a good place to stay for the purpose I had
    • Solo traveller
    • Superior Deluxe
    • Stayed 7 nights
    • Submitted via mobile

    the staff was very nice!!

    Stayed in May 2023

  • Reviewed: 15 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 8 nights
    • Submitted via mobile

    I wrote 3 mails and no answer. The breakfast option is sad at the moment. The cafe is closed. The road infront of the hotel is very loud.

    Stayed in May 2023

  • Reviewed: 24 February 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 2 nights

    N/A

    Friendly staffs.

    Stayed in February 2023

  • Reviewed: 3 February 2025

    6.0
    May not come back
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast same each day, bread and guava juice. No laundry service Room has mosquitoes Location not strategic

    Great and warm staff like Mas Ali Allows us to put our frozen items in their freezer We forgot to collect our rendang from the freezer on our last day and a lady staff did a service recovery by sending it to our in law’s house via Gojek Bedsheet is fresh and changed daily

    Stayed in February 2025

  • Reviewed: 18 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Deluxe
    • Stayed 3 nights

    Room without window view, non working fridge, squeaky bed

    Friendly staff

    Stayed in October 2024

  • Reviewed: 12 September 2024

    10
    Was an amazing stay, especially for a staycation.
    • Leisure trip
    • Couple
    • Loft Deluxe
    • Stayed 6 nights

    The second floor has quite a short ceiling and the AC didn't get that part as cold as the bottom floor. The stairs did get quite loud as we went up and down so there was worry that we were disturbing other guests,

    The staff were amazing, making getting our food deliveries at all hours easy. The location was highly strategic as there were lots of food around and it was a relatively close walking distance from public transportation such as the MRT. The smart TV had lots of options which helped with the homey vibes of the room.

    Stayed in August 2024

  • Reviewed: 22 July 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    good

    Stayed in April 2024

  • Reviewed: 1 July 2023

    3.0
    Hotel cancelled our booking
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    We arrived at Jakarta in the morning and went to visit some friends. As the Sat evening traffic was heavy and it was raining, we decided to have dinner before heading to the hotel. Hotel called us 5.12 pm and told us that if we didn't pay by local bank transfer by 6 pm, booking would be cancelled. I didn't have any local card so I told the hotel that booking.com has had the cc information. Hotel replied that the cc is deemed void since the holder's name (my spouse) was different than the booker's name (mine). They said again that they would only hold the booking until 8 pm. If you know Jakarta's Saturday night traffic than you know you can't really change plans last minute. So I told them we were having dinner at our friends and it might not be possible to reach by 8 pm. They insisted that the hotel could only wait until 8 pm FYI this whole "rule" was never informed earlier. This was actually the second time we booked at this hotel, and we didn't have issue with our first stay. Had we received this information in advance we could've planned our visit better. The way things were handled were very unprofessional and unreliable. Totally disappointing since our first visit was quite ok.

    Stayed in May 2023

  • Reviewed: 4 May 2022

    10
    Overall good!
    • Leisure trip
    • Solo traveller
    • Superior Deluxe
    • Stayed 3 nights
    • Submitted via mobile

    Wifinya lemot

    Aesthetic. afordable. mewah. murah. bersih.

    Stayed in May 2022

  • Reviewed: 28 March 2025

    9.0
    Superb
    • Business trip
    • Family with young children
    • Terrace Garden Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: 22 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Loft Premiere
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: 31 July 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: 15 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Loft Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!