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Reviews of Tralee Benners Hotel 3 stars

Upper Castle Street, Tralee, Ireland

#10 of 12 hotels in Tralee

Guests' Choice

Review score

Based on 1046 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.1

  • Facilities

    8.3

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    9.1

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Showing 451 – 475

  • Reviewed: 26 February 2023

    10
    My stay was first class had evening meal and breakfast was lovely all the staff was very helfull
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was lovely very good variety and very plesant and helpful staff

    Stayed in February 2023

  • Reviewed: 26 February 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room for Single Occupancy
    • Stayed 2 nights
    • Submitted via mobile

    Everything but the staff in particular. So friendly and helpful

    Stayed in February 2023

  • Reviewed: 25 February 2023

    10
    suited my needs
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    all good

    convenient

    Stayed in February 2023

  • Reviewed: 22 February 2023

    10
    Lovely stay in a character filled hotel!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Rooms just a little outdated. but very comfortable!

    We were attending an event and went to that for the evening. On our return had some drinks in the main hotel bar. The staff were very good and we really enjoyed the evening. Breakfast was absolutely fantastic. A real treat.

    Stayed in January 2023

  • Reviewed: 19 February 2023

    10
    Very welcoming and lovely place.
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    only issue was no on site parking but there was parking a few yards away.

    it’s very central and the staff were extremely helpful and so welcoming.

    Stayed in February 2023

  • Reviewed: 15 February 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were lovely, very welcoming. Good sized bedroom. Superb food.

    Stayed in February 2023

  • Reviewed: 14 February 2023

    10
    short overnight stay for work
    • Business trip
    • People with friends
    • Double Room for Single Occupancy
    • Stayed 1 night
    • Submitted via mobile

    lightning in the room and TV channel options

    Everything!! The food, location, room size and friendly staff Amazing night bar staff 10/10

    Stayed in February 2023

  • Reviewed: 14 February 2023

    10
    Very enjoyable, friendly and relaxing
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location was excellent, breakfast was really nice and staff very helpful, room just perfect

    Stayed in February 2023

  • Reviewed: 12 February 2023

    10
    Perfect stay will diffinetly be back.
    • Leisure trip
    • Solo traveller
    • Double Room for Single Occupancy
    • Stayed 1 night
    • Submitted via mobile

    Absolutely no negatives.

    Everything about my stay at Benners hotel was absolutely perfect. From the friendly staff, delicious food and the room was spotless and the bed incredible comfortable. Another positive is that it is right in town so close to all amenities and the train station so perfect location. I will diffinetly be staying again.

    Stayed in February 2023

  • Reviewed: 11 February 2023

    10
    perfect spot
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    everything

    Stayed in February 2023

  • Reviewed: 6 February 2023

    10
    it was a brilliant stay and one to be repeated again and again
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I cannot praise the staff enough they favilayrf an early check in for us

    the warmth of the welcome it was like going to visit family

    Stayed in February 2023

  • Reviewed: 26 January 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Double Room for Single Occupancy
    • Stayed 1 night
    • Submitted via mobile

    Very poor heating, hot water took at least 20 min in taps or shower. Very cold room, I was shivering all night

    Hopeless

    Stayed in December 2022

  • Reviewed: 8 January 2023

    10
    Great choice for a relaxing stay in the center of Tralee.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    nothing needed

    very homey atmosphere, pleasant staff, lovely accomodations

    Stayed in December 2022

  • Reviewed: 6 January 2023

    6.0
    Good value for money for location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Our bedroom was to the front of the hotel, the street was very noisy after the club’s closed. Bed was very hard. Breakfast was very nice and so were staff.

    The location was good

    Stayed in January 2023

  • Reviewed: 5 January 2023

    5.0
    Would NEVER stay here again .
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I’d never stay at this hotel again. The whole experience was a nightmare. Firstly the booking of the hotel is so painful. You have to email this girl called orla who takes her time replying if she even does , it’s so ridiculous & tedious that you can just ring them to sort everything , also in person orla is quite forward in her personality. Then when we arrived our room smelt so bad of newly painted paint . We asked to be moved & the receptionist was lovely but all the rooms smelt the same so after the 4th room we were so tired from the whole process that we just gave in & slept in the smell. The rooms are old & cold . None of the electric heaters worked in any of the 4 rooms & there was no Wi-Fi codes giving , no plugs by bed & 1 teabag or each in the room for tea.It was New Year’s Eve but there was no DJ as he got covid but he wasn’t replaced so it was dead there all night . Only saving grace to the hotel is the food & Modern feel to molly j’s (the separate bar section )breakfast was beautiful. The stay over was horrible.

    Breakfast was fantastic but room was awful

    Stayed in January 2023

  • Reviewed: 3 January 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing to dislike 😄

    My parents stayed in Benners for 3 nights . They were so impressed with the staff and the hotel overall. I believe the receptionist was extremely kind to my mum when my mum returned from the hospital.....so thank you !! Much appreciated. My parents will be returning for another stay in your establishment.

    Stayed in January 2023

  • Reviewed: 25 December 2022

    10
    Great weekend enjoyed by all 9 of us
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    Everything

    Stayed in November 2022

  • Reviewed: 19 December 2022

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Double Room for Single Occupancy
    • Stayed 1 night
    • Submitted via mobile

    Shower didnt work

    Location

    Stayed in December 2022

  • Reviewed: 6 December 2022

    1.0
    Don't expect a wake up call
    • Business trip
    • Solo traveller
    • Double Room for Single Occupancy
    • Stayed 1 night
    • Submitted via mobile

    I asked for an alarm call. Even most one star accommodation can afford this simple request. I arrived at close to 2am. I had to leave for an important engagement by 8am, so I asked for a 7.15am alarm call. By chance I woke at 7.45am. I missed my appointment. I was late. For a 4* hotel this is not acceptable. The hotel contributed to a negative representation of my company. This is completely unacceptable.

    The room was incredible

    Stayed in December 2022

  • Reviewed: 4 December 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Happy with everything

    Very handy for bus station and local to everything

    Stayed in December 2022

  • Reviewed: 4 December 2022

    10
    very enjoyable
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    staff were friendly. lovely restaurant and very accommodating staff

    Stayed in December 2022

  • Reviewed: 27 November 2022

    5.0
    Disappointed
    • Solo traveller
    • Double Room for Single Occupancy
    • Stayed 1 night
    • Submitted via mobile

    Decor of room, very dull. Tv ariel connection very loose, kettle could not reach socket beside it. Socket on desk too tight to desk top to use. Room overlooked rear of building. Shower took an incredibly long time to heat up. Very loud, constant, vibrating buzzing noise woke me up at 7am. Breakfast was ok, no peppermint tea available. Food quality could be better. Initially I thought €10 for breakfast was cheap but then having experienced it I think I would have spent the €10 on food elsewhere.

    Comfortable bed, nice bathroom

    Stayed in November 2022

  • Reviewed: 22 November 2022

    4.0
    Overall I like the hotel its quite and will probably stay again Fix the heating guys !!!!
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The Room was freezing The air-conditioning (Heat) not a feature Room 313

    The Hotel is Quaint an centrally located No Issue Stayed in the Past

    Stayed in November 2022

  • Reviewed: 12 November 2022

    3.0
    one night only that’s it
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    could not enter the hotel after 1 am nobody at the desk to let us in . Had to wait for 29 mind before we could get in hot water tap ran brown water and the room was cold no heating on

    location good

    Stayed in November 2022

  • Reviewed: 16 October 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room for Single Occupancy
    • Stayed 1 night
    • Submitted via mobile

    Bed was firm but my god did it squeek!! Also, was kept awake from 00.30 to 03.00 by people racing up and down the street in a car with a modified exhaust pipe that made it extra loud. Not the fault of the hotel but still the experience sleeping was very poor. Location therefore is not great for a quiet night. The window in the room was open and was behind another window. In order to close the outside window, I had to climb onto the table and reach over the inside window and attempt to close the outside window. Very badly designed.

    Love the staff, very professional and lovely. Facilities were good, basic but you get what you pay for. Location is very central and price was super. Room size was large and TV was much bigger than other hotels.

    Stayed in October 2022

Showing 451 – 475

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