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nothing

what a fab hotel and a lovely staff

Stayed in April 2022

No pots of tea no porridge option available

Breakfast poor quality and value for money

Stayed in February 2025

Quite disappointed in the Alex, the junior suite booked was on the first floor with windows facing into a back alley with noise leaking into the room in the morning. The living room side of the suite had no windows and resembled a sober dentist waiting room. Although the living room side had connective TV, the bedroom did not, offering only terrestrial TV with no streaming or connection options for Apple. Coffee machine wasn’t working. Suite bathroom was very small, resembling a single room bathroom, no bath.etc. Main door opened immediately onto the bed making to awkward to open the door if someone else was in the bed. Corridor noise through a period of the night keep us awake. Random ringing sounds from the phone also through the night. Various electrical pieces on the ceiling over the bed flashing through the night. Altogether a disappointing experience for a recommended property.

Pleasent staff

Stayed in February 2025

There were no face cloths in bathroom. Not enough places to hang wet towels. Cleaning crew did not replace dirty glasses.

Friendly staff. Good location

Stayed in February 2025

It’s a good hotel if you’re the only guest; however, I would never bring my family. The bathroom doors have transparent glass. I don’t know why hotels think that watching your partner having a sh*t is something cool. This trend needs to stop.

Nice location, friendly staff and cozy rooms

Stayed in December 2024

A staff member working on the bar made a very big deal over us ordering a cocktail and made a big fuss as if it was a chore for her to make them for us , that was only down side

Decor was Fab Good location Reception staff were very accommodating and Friendly

Stayed in December 2024

It’s very basic, decor is nice but it’s missing any nice touches that you would expect for the price. No bathrobe, slippers or mini bar in the room. No bath in the room. No spa facilities. Checkin is 4pm and check out is 11am which I think it’s a bit ridiculous.

Good location

Stayed in November 2024

Bar area not worthy of a 4 star hotel. It closed at 22hrs and had just a couple of tables that could be used. You could hear everything in neighboring rooms, tv, hairdryer, talking as walls not soundproof at all. Small beds. Breakfast basic and same each day.

Nice location, retro-ish design.

Stayed in November 2024

Not enough milk, sugar, coffee or tea for more than 1 person.

The shower, the radio, the coffee machine and the bed

Stayed in November 2024

On check in we were told that breakfast was served up until 11am. We were impressed that breakfast was served to this time and paid on check-in. The next morning we went down at 1030 and were told breakfast was finished. We explained we were told 11am. The same receptionionest was on that morning that told us. We did have the breakfast but it was rushed and just totally ruined the experience. The staff were not impressed and verged on being rude to us. Very disappointing

I have stayed here before had a fabulous experience, its location and vibe is really nice.

Stayed in November 2024

Unfriendly bar staff, I got the worst pint of Guinness I have ever had in Dublin. It was not cooled properly and served in a warm glass. Surely you could get this right. I did not feel it was worth bringing it to the attent6ion of the hostess and when I ordered a Gin, and left the un drinkable half pint to the side of the table, she ignored it as I anticipated she would.

Great reception. Excellent communication and help. We had some issue with the car park but had it sorted by a very helpful guy from Galway (I cant remember his name)

Stayed in October 2024

Breakfast needed some more options.

The room interior, the smell when you enter the hotel and the restaurant interior

Stayed in July 2024

When asking about parking on a Sunday, staff referred us to the hotel’s expensive private car park and failed to mention that street parking - even closer than the hotel - is free until Monday morning. When pointed out to the lady at reception, the response was very much “and what?”

Superb hotel, loved our room and the excellent location.

Stayed in May 2024

The room temperature was terrible. I asked for the air conditioning to be fixed and apparently it was but it was like a furnace in the room.

Location is good next to Trinity College

Stayed in June 2024

- all plates / cups / dishes were extremely dirty each day at breakfast, or when ordering room service - it was like they didn't have a dish washing machine. the food at breakfast was extremely disappointing and not the healthiest - we could tell some of the items were not fresh and came from a can. - room was very stuffy / hot, even when turning the AC on - sheets and towels weren't changed multiple times / rooms were improperly cleaned, despite our five day stay - they gave one of our group a drinks voucher when we pointed this out to them, but still - bit problematic given the price point and quality we are paying for - the hangers on the hooks in the room were extremely annoying / difficult to move around - the duvet cover was too warm / overheated and there was no bedsheet under it, for another option - on the whole, value for money was low on The Alex and they haven't really gotten the basic equation right

- check in was seamless - centrally located - many staff members were kind / helpful

Stayed in June 2024

Poor shower not very powerful & only one shower soap. Car park barrier wasn't working when we arrived but was rectified within an hour.

Very modern and clean.

Stayed in May 2024

I think they should ask you upfront at desk whether you would like housekeeping to clean your room everyday. I noticed that housekeeping made the bed, replaced the towels but didnt do much else. They did not clean the bathroom at all.

Liked the location and the amenities. Rooms were very comfortable.

Stayed in May 2024

The beds were overly soft and extremely uncomfortable to sleep in. The room was too warm and the windows didn’t open widely enough to cool them down.

The staff were lovely, particularly the cheerful Abdul working at breakfast the morning we checked out.

Stayed in March 2024

Parking not very easy, staff , especially house cleaning not very friendly or helpful.

Location

Stayed in March 2024

Parking was a nuisance, no handtowels, dressing gowns, slippers, milk & water in the room until I called down and housekeeping provided (face cloths would have been nice for a 4* but didnt see any, some hotels don't provide so that's fine) i brought one anyway and when housekeeping came on second day the face cloth was taken..I didn't bother mentioning it to the hotel. Food was left in our fridge upon arrival (taken out when I mentioned it) Bathroom door has a large glass panel and is located within view of bed so depends on if this is something that would bother you (we were not fans) Very tight to walk around bed to other side of it. We were in an executive suite so sitting room very large, bedroom tight for space, bathroom great size. No where to hang shower towel so it was the floor or toilet. Adjoining door to room next door so we could hear everything. Coffee maker worked once out of the 6 times I tried it (I didn't bother calling reception as we went out for coffee)

Front desk staff were friendly, room (other than fridge) was clean. Access to executive lounge where we could have drinks and snacks was a bonus (10am-8pm) Location central

Stayed in March 2024

Wasn’t as good as the last time we stayed. One of the reasons we rebooked was for the extra large bed (were told last time that this is the same in every room). This time it was 2 beds pushed together. One staff member I found to be a bit rude although this was just a one-off as the rest of the staff were all superb.

Very clean, nice area. Stayed here before which is why we rebooked

Stayed in February 2024

The Bar should be in a separate area from the restaurant.

Stayed in January 2024

We arrived down for breakfast 30mins before breakfast was due to finish and a lot of the food had run out and wasn't being replaced. This is not acceptable when you are paying 20 per head for breakfast

Decor is fab, rooms are very spacious and very well kept and the staff are lovely

Stayed in December 2023

Staff was not great. We could not check when we arrived (2pm approxiamtely) in because check in time is 4pm! we were told at reception we would get a call as soon as the room would be ready and no one ever called us. Coffee machine didn't work in our room, I had to wairt to get the manager to approve me getting a FOC coffee when she clearly had other things to do. And the shower is tiny! We had a suite (Room 200) which had a very big bathroom but a smaller than average shower. So if you love a nice shower you won't get value for you money here.

The suite was very roamy and the bed was super confortable

Stayed in December 2023