I think that for 199 euros that breakfast should have been included. I think why I am not happy is because I paid I think 24 euros for pumpkin risotto that was meant to come with kale . It arrived with 2 slices of pumpkin. I ordered the meal because I fancied kale. I should have been told that the dish would not include kale to give me the chance to choose something different. I found it mediocre . I was with my daughter and so made no fuss as she asked me not to. I did ask the waiter why there was no kale. He returned to say that they had no kale. It would have been good if a reduction had been made to the bill but I did not ask for one. I was glad to be able to have a swim and realised that I was going at a time when families would be there . I do think though that jumping into the pool and making the biggest splashes possible is not appropriate in a small pool. The attendants made no effort to ask the kids not to jump in. I am not really a person who sees always the negatives but I was disappointed and glad that I only stayed 1 night as our room just overlooked a roof and across to other rooms. I realised I could have paid more for a better room.

I like the area and Killiney Hill and the views from the top.

Stayed in October 2023

Nothing to dislike at all!

Excellent room with nice view and great breakfast!!

Stayed in October 2023

I would love a sheet on the bed.

Staff was extremely helpful with arraigning transportation and helping with our bags. Very comfortable stay and love all the walking trails near by and the outdoor space at the hotel.

Stayed in September 2023

We didn’t spend enough time there.

The staff at check in were polite and professional. WE really enjoyed our room. It was roomy and clean and decorated very well. Wish we had more time in the area. The Dungeon Bar was a fun atmosphere and the personal service we received from both the bartender and the other gentleman that helped us with their new menu items and wine pairings and the rules for the Rugby match we watched made for a special last night in Ireland.

Stayed in September 2023

Nothing

Everything was excellent. Good choice of tasty foods. Staff awesome, especially John the hosti

Stayed in October 2023

No fridge, or microwave. The plastic in the bed and pillows, no reasonably price options for food at the hotel. Hotel was not really a castle so the advertising was misleading.

location, cleaning staff

Stayed in September 2023

The smell of the kitchen throughout the lobby,poor ventilation and lots of fishy smells throughout the dining loung. The front desk lady was sick with cough and it was incredibñtndisturjing to have someone with no voice coughing and choking on her words, i have a 72 year old mother with me and it was very concerning that management would allow her to greet and check in guests let alone even show up on the premise. Poor form 😖🤔🤢🥴🤧😷🤒🤮🤮🤮🤮🤮

The sauna and steam room and jacuzzi

Stayed in October 2023

Restaurants food quantity over quality!!

Ok

Stayed in October 2023

The spa was filthy and outdated, dirty floors, treadmills at gym broken.

Location,close to a great hike. Close to airport without being in city.

Stayed in September 2023

Everything, it was excellent, staff friendly and very helpful. Room has everything you need for a perfect stay. Breakfast was excellent with many choices. Restaurant on site had a lovely ambience and great menu. Highly recommend.

Stayed in September 2023

Great location for Dublin and Wicklow

Stayed in September 2023

Nothing

Everything. My great-grandmother stayed with my auntie. We picked this hotel for great view, attention, and location.

Stayed in September 2023

price

Coffee outside

Stayed in June 2023

Plenty of choice

Very good

Stayed in September 2023

Nothing

Restaurant was excellent, food was delicious, service was excellent.

Stayed in September 2023

A little difficult to get bags in and out due to steps leading to lobby and then other steps before the elevator.

Terrific rooms with amazing views! Beautiful outside area for grabbing a drink and a pizza. Multiple bars and eating options onsite.

Stayed in September 2023

Facilities and rooms are outdated and in urgent need of a refurbishment

Staff are nice and helpful

Stayed in September 2023

Grandiose in a great position Faded needs a lick of paint almost everywhere!

Stayed in August 2023

You walk into lavish surroundings as you enter the hotel, the lift is luxurious and when you exit the lift you are in a mediocre Travel Lodge.

The staff in the breakfast room.

Stayed in September 2023

This was a great stay - not cheap, but a really good four star in a ridiculously-priced Irish market, that wasn't too expensive. Loved the authentic castle decor and facilities. Got a free room upgrade, which was much appreciated! Great bar and restaurant looked nice. Would stay again.

Stayed in August 2023

Maybe room was a bit too warm.

Beautiful hotel, location and people. Fab food and great staff. In particular the very nice lad working in the leisure centre. He helped us get our special needs son into the pool with his Bag of jellies and his knowledge of exactly how to handle such a situation. Didn’t catch his name but he is a credit to the hotel so please thank him for us ❤️ Beds were also unbelievably comfortable.

Stayed in August 2023

Hotel looks tired from outside. Room tired,bath had huge chips in the enamel, sink overflow dirty.Mouldy bathroom ceiling. Service at breakfast was dreadful - the mature lady managing service was excellent,but the young lads were rushing around pretending to be busy but actually doing nothing- several tables had to pursue tea/coffee /toast - we'd finished eating before it arrived. Very limited food choice at breakfast

. Location,friendly staff

Stayed in August 2023

For the price of the stay you would expect Not to be awaken every morning at 8am by tye cleaning staff shouting on the corridors, day after day. The room and swimming pool could do with a proper deep cleaning. So if for the high price of their rooms you would expect to rest and be in a spotless hotel, this isnot the right place for you. I would not recommend it to anyone who's aim is to have a relaxing break. I complaint about this to the duty/reception manager who promise to get back to me with a form of compensation... haven't heard from them at all. Fake promises, really disappointed.

Great location. Additionally, food and staff in the restaurant were great.

Stayed in August 2023

Family room was 2 double beds not a double and two singles which wasn’t good with two teenage boys. Coffee machine didn’t work , hairdryer didn’t work , tsp was broken and hot water burnt me, towels were dirty, only one T bag and no sugar so unable to make Tea or coffee. Woken up at 7.30 by a staff member ringing the room who the denied it. We needed to sleep As we had a 5 hour drive ahead of us.

Location and parking outside so car fits with roof box

Stayed in August 2023