North Gate Street, Athlone, Ireland
#7 of 7 hotels in Athlone
Guests' ChoiceBased on 5727 hotel reviews
8.0Cleanliness
8.7
Comfort
8.7
Location
9.2
Facilities
8.3
Staff
8.6
Value for money
7.8
Free WiFi
8.2
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End of dialog contentReviewed: 11 October 2022
Colm
IrelandThe only thing that I would fault is the double bed consisting of two single beds joined together. There should be a continental breakfast option as well.
Very clean, nice view over the Shannon.
Stayed in October 2022
Reviewed: 10 October 2022
Paula
IrelandLift was dirty
Staff in bar were excellent
Stayed in October 2022
Reviewed: 10 October 2022
Olive
IrelandWould have liked brunch type menu as went for room only and lunch options not breakfast related. Only one locker in room
Location excellent . Like atmosphere in bar
Stayed in October 2022
Reviewed: 8 October 2022
Gillian
IrelandTwo issues: 1. Seating in main restaurant for dinner. 2. No heat on in hotel rooms. Issue 1. Seating in main restaurant for dinner...options were a very high table and high chairs or ridiculous low lounge chairs and low table. My elderly parents couldn't get onto the high chairs and when they sat on the low lounge chairs couldn't get their knees under the low table. Ended up with plates on our knees. Amusing for one time only !!!! We went elsewhere for dinner on the other 2 evenings of our 3 night stay. I booked an hotel so my elderly parents would be able to stay in one location for meals but I am very disappointed that we couldn't avail of the hotel restaurant for dinner because of the ridiculous seats and tables. Issue 2. The hotel rooms were cold, heating was not on, per hotel staff, this was a money saving endeavour and staff on site cannot turn on hotel heating!?. Had to ask for portable heaters for rooms. We stayed in October!
Close to town centre. Helpful staff. Great breakfast buffet in the breakfast restaurant with proper tables and chairs. Delicious food.
Stayed in October 2022
Reviewed: 7 October 2022
Oliver
GermanyBathroom could be more modern
Good breakfast, big room
Stayed in October 2022
Reviewed: 6 October 2022
Susan
United KingdomVery noising outside from 1 until 3.30am on a Thursday night, probably from groups leaving as directly above front door. Also charged twice in error and took 2 weeks to get refund but all sorted now.
Lovely hotel, clean, friendly and comfortable with great breakfast.
Stayed in September 2022
Reviewed: 5 October 2022
G
IrelandClosed swimming pool
Comfortable bed, warm room
Stayed in October 2022
Reviewed: 5 October 2022
Patricia
IrelandNothing
The staff and the food
Stayed in October 2022
Reviewed: 4 October 2022
Browne
Abkhazia, GeorgiaBar staff were poorly trained tables not cleared had to ask for them to be wiped down. Had to get my own cutlery. Had to go looking for staff.
Breakfast was OK could be better Breakfast staff were good.
Stayed in October 2022
Reviewed: 4 October 2022
Frank
IrelandBath panel needed attention as.it.looked.like it was removed at some point and badly put back and could see some rot on the wood but not really an issue.
Beds were so comfortable and the duvets fresh and clean. Nice quality bedding and linen. Yes a few glitches but otherwise a lovely hotel and enjoyed the stay and definitely would recommend it. Thank you to all the lovely staff in the bistro and breakfast room also!
Stayed in October 2022
Reviewed: 3 October 2022
Buckley
IrelandRang 0 but never got response, time was about 12 :30 am
Parking was easy and close. Girls at reception were lovely
Stayed in October 2022
Reviewed: 3 October 2022
Brenda
United KingdomWe went for dinner in the bar area, no one came to clean the table I had to go and get a menu, then I had to go to the bar order my food and drinks after 35 minutes..when the good came there was no knife to butter the bread I had to use my soup spoon, staff were under alot of pressure.tgey were all very nice even with me lossing patients.
Food was good , rooms were clean
Stayed in October 2022
Reviewed: 3 October 2022
Janice
United Kingdomtea/coffee/milk in room not replenished and cups not refreshed. Late night/early hours rowdy neighbour in adjoining room
perfect location for purpose of our trip, friendly staff and very comfortable accommodation
Stayed in October 2022
Reviewed: 3 October 2022
Colm
Irelandbed was slightly uncomfortable and the pillows where too small and too light
the view from the hotel was excellent also very clean and in a perfect location from the town centre
Stayed in October 2022
Reviewed: 3 October 2022
Paul
IrelandNothing
Great location very close to the center, very good breakfast with great selections
Stayed in October 2022
Reviewed: 3 October 2022
Hudson
IrelandCarpark wasn't big enough for the size of hotel. We had trouble getting parking when we arrived. Would of liken to go for a day while away but we knew cause of all that was in hotel that day we couldn't move car as we knew we would of never gotten a space when we came back which was disappointing. Had to report also key card wouldn't always work on door could take many attempts to get door open.
Hotel was was lovely easy to get to into Athlone Town for a walk around. Staff all lovely we ate in the bar both days and food was so tasty. Only thing bar staff need to learn which glasses should be used for which cocktail. We did look to eat in restaurant but need to book 48 hrs in advance which we never knew as wasn't stated in any emails sent to me. Breakfast was very tasty and plenty to choose from.
Stayed in October 2022
Reviewed: 3 October 2022
Regina
IrelandAll the staff are very nice and helpful.
Stayed in October 2022
Reviewed: 2 October 2022
Cepta
IrelandBoth very good
Stayed in October 2022
Reviewed: 1 October 2022
Rachel
IrelandThe lift is too tight
Location and good customer service 👌 we received from sraff during our stay
Stayed in September 2022
Reviewed: 29 September 2022
Rose
IrelandFood was expensive for the quantity & quality. Common seating areas were not kept clean. Glasses, empty plates & crumbs on left for considerable time on tables & chairs.
Breakfast was excellent
Stayed in September 2022
Reviewed: 28 September 2022
Bridie
IrelandNothing not to like the hotel was lovely and we had a great room view it was worth the upgrade.
We didn’t get the breakfast as it was expensive compared to going to any cafe and getting breakfast there. Everyone was so nice and friendly staff in housekeeping were brilliant and the restaurant was so good 😊 we were delighted with the food if a little expensive for bar food.
Stayed in September 2022
Reviewed: 28 September 2022
Carina
IrelandNo tea bags or biscuits in the room. Bad value for money
Good
Stayed in September 2022
Reviewed: 28 September 2022
Mrs
South AfricaThe staff weren’t able to tell us where the good shopping centre was my friend and I were treated to lunch in the brassiere both of us got diarrhea very bad about an hour after eating we had the chicken the others in our group had different lunch
good position
Stayed in September 2022
Reviewed: 27 September 2022
Nicola
IrelandKey card had to be replaced 4 times,
Very central, fab food,
Stayed in September 2022
Reviewed: 26 September 2022
Damian
IrelandNo hot Tub so disappointing loads of room for 1, when they have a fab pool etc.
Hotel was spotless, staff were so friendly. Luke Kelly in the leisure centre was excellent with info and polite.
Stayed in September 2022
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