There wasn't anything I disliked. It's one of the best hotels I've stayed in.

The room was spacious and the bed amazing. Bath and shower in a beautiful bathroom. Breakfast was awesome, and the staff were friendly and efficient.

Stayed in February 2025

The chicken wings in the bar

Good location

Stayed in February 2025

Looked run down

Close to central location

Stayed in February 2025

Great help from the staff to set up a suprise for my partner

Stayed in February 2025

Nothing, honestly couldn’t fault the hotel.

The family room was very comfortable and my little boy loved the view of the Shannon.

Stayed in February 2025

We had no heat in the room as radiators didn't work and no one there to fix it ,we had to wear our jackets in the room it was that cold

The room and staff were lovely

Stayed in February 2025

Room is dated , shower in a bath is a bit 80s , food was atrocious. For Breakfast my order was entirely wrong , the scrambled egg was cold and blue ! Coffee appeared to have been made in a dirty pot and was offered with dirty cups

Location

Stayed in February 2025

Construction work from 0825 in the morning. No TV channels on room TV other than free to air Irish channels. No control of room temperature with heater on full high temperature all night.

Convenient location

Stayed in February 2025

Construction works at the hotel at 8:20 in the morning. Drilling and hammering. And two hours later three times in 20 min fire alarm went on in the hotel.

King size bed

Stayed in February 2025

The furniture in the Bar/Lounge where the evening meals were served were not suitable. The low tables and chairs were not comfortable for eating full dinners etc. - particularly for customers with back problems.

The breakfast was good. However there were no tomatoes included in the buffet.

Stayed in February 2025

Rooms were clean and warm . Entertainment in hotel was great. Food was tasty . Staff were very helpful and friendly

Stayed in January 2025

Where do I start , the rooms are dirty , the staff is unfriendly and the breakfast is dreadful,

There is very little to like here , it’s terrible 😞

Stayed in February 2025

That I can't reach the hotel as the travel administrator

I need and have been trying to reach someone at the hotel for a total receipt of the charge. I have even tried through Booking.com

Stayed in January 2025

Nice modern hotel... very friendly staff... good loacation,, delicious food in restaurant.. good place, if you want visit Athlone...

Stayed in January 2025

Parking a disaster . Totally insufficient for the hotels needs. The room phone did not work for room service so ended up ringing in outside line and the receptionist hung up on me . She seemed annoyed I’d rang from outside line . On check in there was a person in training observing the receptionist and she was rude to another team member in front of me refusing to pick up the phone .. it was unprofessional and didn’t make for a welcome to the hotel . The hotel needs decorating and some TLC .. not the usual radisson standard you would expect unfortunately.

Location

Stayed in January 2025

View From the window on a rooftop full of water and installation material , dampness all around the window, breakfast was steam heated in a bamberry , mushrooms sitting in water, cheap beans, fried potatoes left steaming . Not a great atmosphere.

Location was good.

Stayed in January 2025

Washroom shower tube was clogged It had no toothpaste slippers or any ither toiletries that usually even three star hotels have as complimentary Breakfast buffet was not included in my booming so i paid extra €15 for two kids and unfortunately it was a bigg waste of money and zero value for money no taste no more options

It was clean n nice The view was good , staff was helpful

Stayed in January 2025

The pool was out of order. Very small gym. The bed sheets were not dried properly so there was a smell off them

Location.

Stayed in January 2025

Attitude of manager named Jackie on duty at reception desk

Central location

Stayed in January 2025

I had to leave.

The staff were so nice, The room was amazing, everything you could need was available, Beautiful view of the Shannon. The bed was so comfortable, the shower was fantastic. I'm looking forward to coming back.

Stayed in January 2025

Nothing we didn't like ...we really loved staying here

This was our third time to stay there and we really enjoyed ourselves..it was nice and clean and comfortable and it is very central

Stayed in December 2024

Stayed at this Hotel on the 16th of January 2025 for one night Reception were unable to print my invoice at check out and I was advised that this would be sent by email One week and three calls later I still await my invoice which is required for business expense purposes Shocking lack of Customer Service Have requested a call from the General Manager Fergus Donovan to resolve, yet to receive a response

Stayed in January 2025

Breakfast was terrible. Cheapest of sausages and pudding

Stayed in January 2025

No fridge in junior suite. Ordered a bottle of wine but it never showed up. Booked a table for dinner for my husbands 60 birthday but it got lost, somehow. Manager got us a "lovely" table after speaking to the seater but we were stuck in a corner. In fairness she comped a drink but not good enough.

Stayed in January 2025

Leisure centre was poor, no towels, not very clean, steam room was dirty and areas were broken

It was good, nice variety, it was hot and fresh

Stayed in January 2025