21 Ship Street Great, Dublin Castle, Dublin 2 Dublin, Ireland
#5 of 163 hotels in Dublin
Guests' ChoiceBased on 723 hotel reviews
9.1Cleanliness
9.5
Comfort
9.6
Location
9.5
Facilities
9.3
Staff
9.4
Value for money
8.6
Free WiFi
9.4
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End of dialog contentReviewed: 5 December 2024
Fernando
United StatesRoom lights were bundled in too few switches, I.e. individual lamps other than the bed reading lights could not be selected. That made for too much light or too dark a room.
Great facilities, location and service.
Stayed in December 2024
Reviewed: 2 December 2024
Joanne
United KingdomN/a
Very modern, clean comfortable room and great location
Stayed in December 2024
Reviewed: 2 December 2024
Jolie
United KingdomBeautiful hotel - was expensive but I did book at last minute! Room was realy comfortable
Stayed in November 2024
Reviewed: 30 November 2024
Abby
United KingdomNothing!
The hotel is in amazing location, we walked everywhere it was so handy. The staff are so friendly and welcoming, everyone was so happy to help. The room is perfect size and really clean- huge beds! Breakfast was also incredible, and had a small lunch which was great. We will definitely be back on our next stay! Thank you so much for an amazing visit.
Stayed in November 2024
Reviewed: 29 November 2024
Nina
United KingdomThe room which was a deluxe twin was so small, and only one chair for someone to sit in. I did not see the point of electric doors. I felt it was slightly over priced.
Very clean and friendly staff. It’s in a great location in the heart of everything but very quiet street. A fantastic breakfast was included and also the SPA treatment was very good and great facilities.
Stayed in November 2024
Reviewed: 28 November 2024
Valsaund
United KingdomGood selection of breakfast buffet food - reasonably priced too
Stayed in November 2024
Reviewed: 24 November 2024
Majella
IrelandI didn't like the awkwardness of the parking and having to pay for it. I think €270 is alot for one night although it was luxurious, parking should be free
Stayed in November 2024
Reviewed: 24 November 2024
David
IrelandGreat spot to stay for a night in Dublin Central to everything Good night life around the place
Stayed in November 2024
Reviewed: 24 November 2024
Pelham
United KingdomDidn't like the tea in the room, and only creamers provided - would prefer milk.
Facilities, and quality of the features within the room was exemplary. Reception was very well presented, and staff were very friendly. Would prefer the curtain to remain closed when opening the room door - it's pointless at night the curtain opening to be instantly closed again.
Stayed in November 2024
Reviewed: 19 November 2024
Michael
United StatesNothing
Staff was very nice and professional. Very friendly.
Stayed in November 2024
Reviewed: 19 November 2024
Jacqueline
United StatesThe staff was superb
Stayed in November 2024
Reviewed: 18 November 2024
Emma
United KingdomBreakfast could have been a bit better, the watermelon tasted like it was going off and the granola also tasted a bit stale.
Friendly staff, beautiful hotel and great location.
Stayed in November 2024
Reviewed: 14 November 2024
Nicholas
United KingdomFound some of the gadgets in the room a little sensitive
Dry nice hotel
Stayed in November 2024
Reviewed: 13 November 2024
Belinda
New ZealandNoisy sliding bathroom doors
Location
Stayed in November 2024
Reviewed: 11 November 2024
Susan
United KingdomLovely hotel in a quite street, but very central within walking distance to everywhere we wanted to visit. Good breakfast. Realy helpful staff. Very clean and comfortable. Great 3 day stay. Will stay again on our next visit.
Stayed in November 2024
Reviewed: 9 November 2024
Diane
United StatesFor the price, I would have expected a bit more spacious room. Our room was under the bar and it could be noisy at times.
Great location, comfortable bed, great breakfast, extremely helpful staff, nice bar for a drink or snack.
Stayed in October 2024
Reviewed: 9 November 2024
Joseph
United KingdomVery clean and well kept hotel room.
Stayed in October 2024
Reviewed: 7 November 2024
Anna
IrelandIt was quite and relaxing
Stayed in November 2024
Reviewed: 7 November 2024
Richard
NetherlandsWe had a balcony but unfortunately the door was locked we told the reception they would get it opened but this did not happen we would have liked some fresh air since we stayed 3 nights.
Great central location but very quiet. Very clean, good beds, parking nearby, expensive but excellent breakfast
Stayed in November 2024
Reviewed: 4 November 2024
Noel
United StatesMy friend had a different schedule than me and woke up earlier. He tried to leave the room but a few moments after leaving the lights in the room would all turn on and the curtain would open. We tried using the do not disturb option in the room but that did not fix the issue. This happened a couple of days. The staff did not know how to resolve that.
New, clean, friendly staff. We enjoyed the spa area several times. Great location.
Stayed in November 2024
Reviewed: 31 October 2024
Eric
United StatesThe room could have been a touch larger.
I picked The Chancery mainly because of the location, which did turn out to be excellent, but the room, the staff, and the restaurant all turned out to be excellent as well.
Stayed in October 2024
Reviewed: 30 October 2024
Rachel
United KingdomN/A
Very friendly staff and very clean and tidy rooms. Bed was very comfortable.
Stayed in October 2024
Reviewed: 30 October 2024
Steve
United KingdomThe electronic lock to the bathroom door failed twice resulting in both my partner and myself being unable to get out for around 10 minutes in each case (she got locked in on Sunday night, I got locked in on Monday morning as we were leaving to catch our flight. You could hear the dorr trying to open but just constantly clicking. The reception staff I reported it to said it needed resetting from there, however had someon been on their own and then locked in there is no way of contacting reception from inside the bathroom so they would have been trapped.
The hotel was in the perfect location and the staff were super friendly. We arrived early but a room was available so we were able to check in with no fuss (or charge)
Stayed in October 2024
Reviewed: 29 October 2024
Lynda
United KingdomI thought the receptionist could have been more helpful in regards where to park etc but she was pleasant. I think the website could be clearer about parking also, we parked in Drury Street Parking and then hotel told us this carpark was not one they had an agreement with so we wouldn't get a discount rate, we were told to move it to Christchurch carpark. If this was made clearer on web page it would be better.
The rooms were super modern and extremely comfortable, great selection on TV and lovely tea/coffee making facilities, Really quiet room for such a central location. Really enjoyed our stay here.
Stayed in October 2024
Reviewed: 29 October 2024
Dimitra
GreeceOur room was not spacious. Our kids occuped a second twin room that was bigger and confortable
Location, friendly staff, fresh new hotel. Nice bathrooms.
Stayed in October 2024
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