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  5. Reviews of The Chancery Hotel

Reviews of The Chancery Hotel 4 stars

21 Ship Street Great, Dublin Castle, Dublin 2 Dublin, Ireland

#5 of 163 hotels in Dublin

Guests' Choice

Review score

Based on 724 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.5

  • Facilities

    9.3

  • Staff

    9.4

  • Value for money

    8.6

  • Free WiFi

    9.4

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Showing 376 – 400

  • Reviewed: 31 March 2024

    8.0
    Great location
    • Leisure trip
    • Couple
    • Chancery King Room
    • Stayed 1 night
    • Submitted via mobile

    In many hotels you need to use hairdryer outside the bathroom. No Mirror in room , should put one by desk, which is where you have to blow dry your hair.

    Brand new hotel, staff was so helpful. Great location, near Castle, St Patricks, many dining and pub choices, multi ethnic. King bed was very comfortable

    Stayed in March 2024

  • Reviewed: 30 March 2024

    10
    Stylish, comfortable and convenient
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing - it was incredible

    The hotel was in a great location. Staff were so helpful. The rooms were beautiful with everything we needed and more, and exceptionally clean! Couldn't recommend this hotel highly enough!

    Stayed in March 2024

  • Reviewed: 30 March 2024

    9.0
    Perfect
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was very good.

    The staff and the rooms were lovely.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    10
    Amazing time, will definitely be returning!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Only thing is that the bathroom in the lobby is down stairs and there isn’t one on the restaurant and bar level

    Phenomenal rooms, the loveliest and most accommodating staff ever. They checked us in as early as possible since we had an early flight & they held our bags for us the day we checked out. The rooms are so nice and bathrooms are lovely

    Stayed in March 2024

  • Reviewed: 28 March 2024

    10
    Friendly staff
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    New and modern

    Great location

    Stayed in March 2024

  • Reviewed: 28 March 2024

    10
    Fabulous
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Every thing

    Great location, very clean and comfortable and friendly staff

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Chancery King Room
    • Stayed 2 nights
    • Submitted via mobile

    Limited menu in the restaurant in the evening.

    Locality, clean, modern

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Comfy and clean, great aminaties good breakfast and great coffee.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    We didn’t realise that the spa wasn’t open so that was the only thing that let it down for us

    The property was beautiful

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    Brilliant
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Brilliant overall

    Stayed in March 2024

  • Reviewed: 23 March 2024

    9.0
    Nice clean and very well equipped
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    No parking

    Great.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    10
    Great location, clean, lovely staff. All round fantastic stay.
    • Leisure trip
    • Couple
    • Chancery King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, we liked everything

    They have really thought about all the small details. It's new. Staff were so friendly and attentative.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    10
    Sort 3 day stay for St Patrick’s day.
    • Leisure trip
    • Solo traveller
    • Chancery King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing. It was wonderful.

    It is brand new, literally. It was the turd day the hotel was open.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    10
    Excellent staff and rooms with top destinations a quick walk away.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights

    The only thing we did not like was the price we paid BUT I will clarify that we paid what we paid because it was St. Patricks Day weekend and we were later to the game getting something booked.

    The staff onsite was exceptionally kind and attentive. We also loved our room as it was spacious and the tech aspect was something we had not experienced before. Great location as well with less than a 30-minute walk to most tourist destinations.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    9.0
    Great hotel
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights

    As a new hotel, a few bugs need to be ironed out

    Great location

    Stayed in March 2024

  • Reviewed: 19 March 2024

    10
    Fantastic thanks
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was no helpful literature in the bedroom regarding useful information inside the hotel or suggestions regarding the area

    We had a wonderful stay The staff were lovely and very helpful couldn’t do enough for us

    Stayed in March 2024

  • Reviewed: 9 March 2024

    9.0
    Great location. Lovely hotel
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Price of breakfast

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Chancery Twin Room
    • Stayed 1 night

    We were moved to a sister place down the road. Comms about this could have been a bit better

    location great

    Stayed in February 2024

  • Reviewed: 7 December 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Perfect breakfast

    Stayed in December 2023

  • Reviewed: 24 April 2025

    6.0
    Given disabled room Sauna not working Both thread mills not operating in incline mode Listed with parking however parkin
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Given disabled room Sauna not working Both thread mills not operating in incline mode Listed with parking however parking is separate company 5 minutes walk away

    Stylish

    Stayed in April 2025

  • Reviewed: 22 April 2025

    6.0
    Disappointing stay.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    I chose this hotel due to its reviews on friendly staff, how good the spa facilities were & how good the breakfast was, however all failed to impress us. On checking in staff were unfriendly, the spa was not relaxing at all...the tiny hot tub pool was luke warm with no powerful jets, the sauna was out of operation.... quite disappointed. The breakfast was very poor, the bacon was very under cooked, I had to ask for fresh scrambled eggs which took 5 minutes to come out only to be very runny and Luke warm...had to keep asking where our coffee was.... The bar area is also a cafe which is so strange, and we were told on check in it was open until 11:30pm only to be asked to finish our drinks off at 10:30....in our room it states on the room facilities that there's a coffee maker which there is not so info is not correct.

    Modern room and a comfortable bed & nice smelling toiletries.

    Stayed in April 2025

  • Reviewed: 3 February 2025

    7.0
    Hotel is nice but they should take comments into account.
    • Business trip
    • Couple
    • Chancery King Room
    • Stayed 3 nights

    delivery truck one morning delivered also quite some noise for 'silent rooms'. Unclear domotica with even the toilet door which closes automatically. What a nonsens. Beds are as high as in a hospital. Not easy for shorter people to step out.

    Breakfast was ok but beware... If you step into the room where the buffets are, don't go to the right for bread and eggs and also to the left for some fruit. The breakfast is then much more expensive

    Stayed in January 2025

  • Reviewed: 28 November 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower did not function properly. Water pressure was extremely low. Staff was very attentive and tried to be helpful but told us that that’s how the shower was supposed to work, which we found hard to believe. Felt a bit dismissive. Was hard to shower and warm up during our stay.

    Stayed in November 2024

  • Reviewed: 24 November 2024

    7.0
    A hotel with potential to be...what you want it to be.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    A bit pricey for what it was, no robes in the room. The lack of floor heating in the bathroom made it quite cold and unfriendly. The beds are extremely high. If you're short or have mobility issues, that could be a problem. Staff in the reception and restaurant was polite and did their work but nothing more. We hade higher expectations, due to the reviews that we've seen. The staff at the bar seemed more interested in talking to each other, or with their friends than to attend to the few customers, waiting to be served.

    Location is great, peaceful but central. Nice and light reception. Impeccable cleaning.

    Stayed in November 2024

  • Reviewed: 24 November 2024

    7.0
    We had a great stay but since it is a luxury hotel they really need to provide robes and a small 10X bathroom mirror
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Perfect location and it did not have carpet in the rooms (big plus) great bathroom

    Perfect location Nice staff great bar and food

    Stayed in November 2024

  • Reviewed: 13 November 2024

    4.0
    Disappointed ☹️
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Construction work scheduled in the reception area through the night - wild, considering a hotel is literally somewhere people go to sleep!! Had to move rooms late at night. Could still hear the work from the new room. Management should consider the timing of scheduled work. Everything in the room is controlled via electronic buttons which drives mad. Sit still too long? Lights switch off 😞 Train-style buttons for locking the toilet didn't work in either room - door opened whilst we were trying to use the room 🫣 Curtains open automatically every time you arrive in the room (and then sometimes at random) - very annoying 🙄

    Clean room Attentive staff

    Stayed in November 2024

Showing 376 – 400

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