The stain on the carpet. The lack of towels. We got one towel for a room of three there was no extra ones in the wardrobe

The pool and the location

Stayed in July 2024

Wait at the bar was a little too long

Staff were very good. Room was beautiful

Stayed in June 2024

The toilet accessories were not impressive

The ambience and food was great

Stayed in July 2024

Everything was perfect.

It was comfortable and well maintained. Loved the jacuzzi especially for me and mum who don’t know how to swim. Staff was very kind and friendly. Breakfast was wonderful. It’s my holiday place for me and my family every summer.

Stayed in July 2024

N/a

Love whites central location

Stayed in July 2024

Nothing that I didn't like, but the bathroom could do with a little TLC.

Have booked at Whites several times and have never been disappointed. Staff are friendly, with excellent customer service skills. The food in the Library Bar, as always, was perfect and well presented. The extensive breakfast choice certainly sets you up for a day's wandering.

Stayed in July 2024

Staff neglected to clean tables outside restaurant area. We sat in foyer with drinks between 9.30-11pm and table opposite us laden with empty bottles and glasses and crisps and crisp bag thrown on floor. Number of staff passed it beside the lift area. Breakfast was good but we only got directed to a table and had to navigate ourselves. . Brief direction would’ve been helpful. We had no idea where we were meant to queue or find tea and coffee facilities. It seemed disorganised

Receptionist very welcoming. Precise with directions to room and facilities. Service with a smile Room very clean and bed and sheets very comfortable.

Stayed in July 2024

No hot water in our room. We had to change rooms and the view in the first room was lovely. The view in the second room was dismal. The bath matt had mould on it. I just felt the standards has dropped.

The hotel was close to the centre.

Stayed in July 2024

The room we got was awful, no view, no bath

Breakfast was cold, greasy and had run out of some of thr food by 10am

Stayed in June 2024

More signage needed in the hotel. The maitre d' was friendly at breakfast and directed us to our table but gave us no more information regarding the breakfast. We were unsure if it was a buffet or if our order would be taken. The self-service coffee machines were dispensing hot chocolate only. Bathroom in suite was very unimpressive. No full length mirrors or vanity mirror. Check out was very busy, only one staff member on check out. She was very friendly but very busy. Younger staff were very polite and helpful but would benefit from better training to improve their knowledge of the hotel and its services.

Great location. Super views. Tasty food. Nice cocktails. Large room (junior suite). Comfortable bed. Bar staff were attentive and helpful.

Stayed in July 2024

Nothing springs to mind.

Convenient location.

Stayed in July 2024

There was nothing I didn't like .

Excellent all round and staff are super friendly and helpful. Definitely be back again .

Stayed in July 2024

The variety of food didnt suit families and the food wasn't worth the price extremely over priced

The parking was very convenient. The staff was lovely

Stayed in July 2024

Bed mattress was past it's best, felt like it had been used as a trampoline by someone's naughty sprogs. The coffee produced by the breakfast room coffee machine was undrinkable. These damned machines are spreading throughout hotels across Europe and are a curse, it's probably all about saving on staff. Please bring back the insulated pot of coffee delivered to my table. Finally, the route to my room was torturous, up a ramp, down small stairs; very poor for a modern hotel. Who was the architect?

Friendly and efficient staff, room clean, good location in centre of Wexford town and close to the event I attended, breakfast was good (apart from the coffee). Parking in basement under hotel.

Stayed in June 2024

Room was down in basement and very dreary .Carpets in hallway dirty and worn .Reception area grubby crumbs on seats and carpets in sitting area .Jacuzzi and steam room out of service which was disappointing .Breakfast buffet area very neglected greasy and spillage not cleaned up around the hot trays .

Location

Stayed in June 2024

After the above incident, I was glad to lea ve

I had difficulty sleeping due to an attached room who had their television high pitch sound from 2 o'clock to 4.30 am and prevented me from getting a good night sleep. I complained at reception when checking out and got an apology but to late the harm was done. I questioned why I was put into a twin room with an attached door. I felt hard done by considering the amount was charged.

Stayed in June 2024

The only thing I thought was a little off putting was the charge for the car park. Although €5 is minimal, we both thought that as it is the hotel's own car park, it didn't seem appropriate to charge.

Everything was lovely. We ate in the bar and we both thought the food was delicious and the breakfast the following morning equally so.

Stayed in June 2024

Nothing

Great location and staff very helpful. Nice room with comfy bed and great shower

Stayed in June 2024

All good

As always a great hotel to stay,we had a beautifull room,the staff went out of there way for us.a treat for my niece and 5 year old safely in the room next door,all the facilities made a happy stay.we always go back.thankyou.angela and tom.

Stayed in June 2024

Very good choice of breakfast foods. Very well organised and extremely helpful staff.

Stayed in June 2024

The breakfast was beautiful. Hot and a good choice of everything.

Stayed in June 2024

The breakfast was quite poor quality, and the prices in the bar and restaurant were very expensive. No dinner included. We also were put in the old part of the hotel, which we were not pleases about considering the prices me and my mum paid.

We liked the location, we liked the spa and swimming, the room was nice, but standard.

Stayed in May 2024

Alarm went off in rooms on the first night of our stay ,it was after midnight ,my 85 yearold mother in law nearly had a heart attack ,no one new if it was a fire or what was happening ,there wasent even a call from reception to explain

Food was cold

Stayed in June 2024

Long walk and two lifts to the room. View of fire escape and scruffy waste land No towels on arrival No tea bags on arrival - asked for some and staff didn't speak English or understand the difference between breakfast tea and peppermint tea. Toilet was broken Extractor fan didnt work Bath mat was full of mould Room was dark Dinner menu - one veggie option - curry or a starter salad which I had. Breakfast - Lots of choice but not very nice.

Central location Parking on site at reasonable rate Nice bar area Nice coffee shop area Free water and biscuits in room. They did try to help when we pointed out problems and when we came back to (pre-booked) at the end of our stay they upgraded us to a much nicer room and gave us complimentary chocolates and prosecco

Stayed in June 2024

Even though I enjoyed my food in the restaurant there wasn’t a big selection on the menu

The Hotel is beautiful and the reception area is stunning, the girls at reception are lovey and give you a warm welcome, the rooms are a bit snug but the beds are very comfortable, great shower with complimentary toiletries and spotless, there is an iron and hairdryer in the rooms and a safe also A/C, Breakfast was good and a great selection and the food in the Bar was very good 👍 there is underground parking which costs £5 per night, Wexford town is a very short walk from the town and lots of historic places of interest close by

Stayed in June 2024