Reviews of Awesome 2BR/2Bath with Pool and Gym
8 HaOgen Street, Herzelia , Israel
#25 of 28 hotels in Herzelia
Guests' ChoiceReview score
Based on 3 apartment reviews
Score breakdown
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Cleanliness
8.7
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Comfort
9.0
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Location
10.0
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Facilities
9.4
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Staff
9.3
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Value for money
9.0
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Reviewed: 1 January 2024
Daniela
Israel3 reviews2 helpful votes“Rude Management, filthy old apartment”Unfortunately, the high expectations the asset brought with its presentation on the platform, were revealed quickly as unrealistic. As soon as I noticed the situation, I asked kindly from David, to shorten our stay in the apartment, willing naturally to cover all his costs due to the shorted period of time (cleaning, further fees etc.) Not only was he unwilling to sattle, he succeeded in our unnecessarily long and unpleasant message exchange, to be unbelievably rude and dared insulting me, as a response to request to amend photographed faults in the apartment. Unbelivable, but true. That’s how you scare off tourists, as if we don’t have real problems in the country… Here are some of the problems the apartment holds within, judge for yourself: In the bedroom: The dresser and the closet were visibly dusty, the TV cable was to short to reach the socket. The cockroach that welcomed us there completed the scenery (here I must add, cockroachs are a phenomenon in Israel, not necessarily the fault of the asset management). In the bathroom: A broken plastic wash-basket with hair rests inside, filthy shower cabin glasses with soap rests, and again, a friend cockroach to complete the scene. No toilet paper, no washing soaps. Some towels were dirty (old stains, still unpleasant to find as a guest. Small tip - old towels do not belong in rented asset!). A furthe unimportant, but yet to perfect than to hold back, cause it describe so well how little the apartment is taken care off - the hand soap dispenser, that I later found in the 2nd bath room, looked like it was probably filled out in 2018, and never used since… it was almost moldy. I have pictures of course of it all. In the living room: Heavily stained sofa, with dried food rests on it, the coffee table frame was smudged with dirt and crumble rests were secured well under (all around) the glass plate… disgustingness at its best. I don’t want to know when the many decoration pillows were last washed.
Underground parking, near the elevators to the apartment. Location is brilliant - near the exit to Tel Aviv as well as brilliantly located in Herzeliya.
Stayed in December 2023
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Reviewed: 20 December 2023
Eliana
United States1 reviewExceptionalThere are no comments available for this review
Stayed in December 2023
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