It is truly sad that I payed the full amount while there was no breakfast and no cleaning service available because of the current situation. I understand that the hotel was quite empty and it is difficult for the hotel too, but you can AT LEAST give me a discount because I had no breakfast at all during my stay.

The rooms were more than fine for a short stay. Tv, water boiler, money safe, airco and heating, wifi all available in the room. The room was small, but comfortable.

Stayed in December 2023

Rooms Cleaning can be much improved. Some rooms are extremely small for two people, in the first room we were there wasn’t even the space to open our suitcase as the space was totally occupied by the double bed. The price is really high for the services given (but that’s a problem in all Jerusalem unfortunately)

Position is convenient, common spaces and the larger rooms are very nice

Stayed in September 2023

None

Kind service at a reasonable price in a good location. There was a problem in the process of paying for the hotel after I made a reservation, and he helped me solve it well. Thank you so much everything.

Stayed in August 2023

Room Cleaning could be definitely improved - there were small insects often in the bedroom. Also change of towels and bedsheets should be more regular.

one of the hotels with the Best prices in Jerusalem! common areas and breakfast are good, staff is nice. We were put in an extremely small room initially, with a broken shower, but we asked to move to a bigger room and staff was supportive.

Stayed in August 2023

We had a problem with air conditioning our first night's stay, but staff was attentive and accomodating, allowing us to sleep that night on another floor without moving all our luggage and then returning to original room in the morning after a/c was fixed.

The staff was very welcoming and accomodating; the breakfast outstanding; we were able to securely park our car right in front of the hotel; only a short drive to the Old City.

Stayed in July 2023

There are no shops or cafes around the hotel. Very quiet area which some people might love.

Clean and comfortable. Amazing breakfast. 1km from the old city.

Stayed in July 2023

we had a reservation from booking.com for two double rooms for 4 people. all confirmed. it was necessary to pay at the hotel reception. for incomprehensible reasons, the hotel evaluated that I only had two people paid. One person in each room. They required us to pay the full amount of the room for two people, which would amount to 1003 euros. In any case, they could not explain themselves and did not even accept the clearly stated on the booking confirmation that it was a reservation for 4 people. Suddenly, when we showed it to them, they changed our reservation on booking and increased the price of the reservation. In the end, we do not know for what reason they proposed a payment of EUR 130. Since we were pressed for time, as much as we were in a hurry, we paid for it because they didn't want to let us out of the hotel. Unreal attitude. We have been traveling with booking.com for many years, but I have never really experienced this anywhere. A very dubious method of collecting payment from the client. I definitely do not recommend. You don't know how many times they will think of asking you for money.

the location of this hotel was the only plus.

Stayed in September 2023

The room needs a bit cleaning , floors , bathroom but overall it was ok . However picki people will have issues

Price

Stayed in September 2023

The breakfast was simple

Too much it was clean and perfect

Stayed in August 2023

Transportation to the hotel and the air condition it was bad and room is small for couple also window near emergency exit no privacy also time of breakfast must be good than exist and time breakfast from 6:00 - 9:30 it’s better to be from 8:00-11:00

Staff workers friendly

Stayed in August 2023

Please add cooked or baked beans in the morning breakfast!

Excellent services!

Stayed in May 2023

I didn’t like how the check in process took so long. The reception guy had to make calls regarding our booking and I wasn’t sure what the problem was. He also looked so tired, and sleepy which I think is not suitable for accepting guests. We want lively, smiley and welcoming faces. We wanted to extend for another night, which was initially approved by reception. We left our bags in the room and went for the Dead Sea but came back after 20 mins. because we had to leave my mother’s Insulin shots (diabetic medicine) in the hotel fridge, but we were told that the hotel was fully booked and that we have to leave. I had to pack up really quick which I think was very inconvenient specially that reception already said yes we can extend. If I knew how good the location and services were (helpful guy), I would have booked for the whole stay.

I like the hotel’s location, a bit far from the Old City but they have free parking spot right outside the hotel. I liked how one guy (I am not sure if he was a hotel staff), upon seeing that my mother is disabled, really made us feel welcomed by parking my rental car for me in the specific hotel spot, took our bags and carried it up so I can assist my mother better. He offered us water to drink and even helped us all the way up to the hotel room. Services like this is priceless. we liked our room, it was very cute and clean, plus comfortable. I also liked that the elevator goes all the way to the lower floor where breakfast is. The food was also of good variety and delicious, we enjoyed the caramelized potato.

Stayed in April 2023

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Stayed in September 2023

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Stayed in August 2023

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Stayed in August 2023

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Stayed in August 2023

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Stayed in September 2023