“I had booked for 2 days with breakfast included for both the days. On the 2nd day we were gojng to leave early in morning by 7am so we informed the hotel manager and asked if breakfast can be arranged earlier. But no effort taken to even arrange for tea. While paying I informed the hotel manager that I m paying tariff for room with breakfast included and I will not be availing it on 2nd day as we are leaving early and the hotel staff is not willing to arrange breakfast earlier. He completely denied saying that such an option of having different tariff when breakfast is included and excluded does not exist. He is either completely ignorant or too smart. In either case, I suffered. Plus no housekeeping to clean room on 2nd day, only 1 option each in veg n non-veg in breakfast, zomato food not allowed inside, smelly washroom and the tariff was comparatively higher. At such a tariff I could have availed a room in a better facility.”
#16 of 16 hotels in Alibag
Last review posted: 99 days ago
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