Rooms were not good.. No linen, Toiletries provided

Nothing

Stayed in January 2025

It is not in the best location, lack of cleanliness, too expensive for what they offer but compared to what there is in Agra in the average. I'm still waiting for my changes

Private room with bathroom

Stayed in December 2024

Very bad, shabby, bathroom.

The airco and fan were great. Good restaurant and metro nearby.

Stayed in November 2024

Poor hygiëne. No WiFi in the rooms

Stayed in September 2024

Washroom is pathetic with broken shower broken flush no mug no hanger ac didn't work. Not clean everything is bad

Nothing to like

Stayed in September 2024

The staff was rude , the rooms were of 3rd grade quality, wasnt clean at all.

Location

Stayed in September 2024

very dirty, particularly the restroom and the shower (which I couldn't dare to have). Electical socket are not working well with one of the having open wires

no much

Stayed in February 2025

bit more hygiene cleanliness concern

Stayed in March 2025

Location was hard to find. New name board of the hotel not mentioned. No towels were provided. Cleanliness of the room was average.

We just had to stay for the night. So it was okay.

Stayed in February 2025

The staff is good and the owner is very friendly. It feels like a real home stay and Taj Mahal and fort are nearby

Stayed in January 2025

No lift

Location and price

Stayed in December 2024

Hotel property not contacted and shared wrong location with repeated conversations the incharge for local properties doesn't have minimum responsibility and make us round the city at 2300hrs in the night and irresponsible behaviour hurts us.

Nothing bad experience at Agra by local properties incharge

Stayed in January 2025

Proper not clean

Location is good

Stayed in December 2024

However, the entrance has a very dull appearance, while the room hasn't had propper maintenance. You get what you paid for

The staff was very friendly and helpful, and the location is fine.

Stayed in January 2025

When I arrived at the hotel, the price displayed on Booking.com was ₹656, but I was charged ₹735. Upon check-in, they attempted to provide me with a small room instead of the family room or double-bedroom I had booked. I had to argue with the staff and show my booking details to ensure I received the correct room. The initial room provided was not clean at all. The floor was dirty, the lighting wasn’t functioning properly, and the overall condition of the room was unacceptable. I requested a change, and although I was moved to another room, it too was in poor condition. The room had not been properly cleaned, and even after I complained, the staff made only a superficial effort to clean it, using just a paper towel without any cleaning solution. The common areas of the hotel were equally disappointing. The stairways were filthy, and the litter bins contained cigarette ashes, adding to the unpleasant experience. Overall, the cleanliness and maintenance of the hotel were far below acceptable standards. This experience completely ruined the mood of my tour. The condition of this hotel is far below the standards expected on Booking.com. Such a poorly maintained property should be removed from the platform. As a loyal customer who has been using Booking.com for the past six years, I have never encountered a situation like this. However, after this disappointing experience, I am seriously considering exploring other booking websites.

The hotel took care of our bags after checking out.

Stayed in January 2025

Room could be more clean, both dust and bed sheets. Also the shower was not working properly.

Hotel was a decent value for money, but overall many things could be improved.

Stayed in December 2024

Staff is very helpful.

Stayed in December 2024

Very terrible hotel. They make a big mistake. We arrived Agra at 11pm and they said they didn't keep our room. And all the room were sold out. All they did was drop us to the new hotel.

Very terrible hotel. They make a big mistake. We arrived Agra at 11pm and they said they didn't keep our room. And all the room were sold out. All they did was drop us to the new hotel.

Stayed in December 2024

Very bad experience cancelled my booking without informing me, DTD 28-12-2024

Stayed in December 2024

Did not like anything. They sweet talk to u untill they get their money.. not even allowed to visit the room until we paid in full.. After getting the payment they r rude and very hostile

Very disappointed.. all their images on booking.com and google r fake.. rusty toilets, smelly beds, dirty mats. They don’t give waterbottle, towel r anything. If u ask for a bottle they will charge exorbitant rates

Stayed in December 2024

Everything from manager to room boy everyone were hostile and very rude. Zero value for money

Nothing zero.. worst ever rooms.. plz never book.. Entire place was very very dirty. Bedshits were very smelly and dirty. Bathrooms were nasty and horrible. All their reviews r fake Never visit this property. U will be disappointed to the core

Stayed in December 2024

Everything

Nothing

Stayed in December 2024

The Tv volume was very loud and was not incontrol, even if they changed it but had disturbance.

Staff was very cooperative and welcome with smile.

Stayed in December 2024

Rude Staff behaviour, AC not working, TV not working, No hot water geyser in bathroom, No intercom, Worst service.

Nothing Except Location

Stayed in December 2024