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  5. Reviews of Hotel Suncity Apollo - Gateway Of India

Reviews of Hotel Suncity Apollo - Gateway Of India 3 stars

Lansdowne Road, Behind Regal Cinema, Colaba, Colaba, 400001 Mumbai, India

#268 of 748 hotels in Mumbai

Guests' Choice

Review score

Based on 426 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    9.2

  • Facilities

    7.3

  • Staff

    8.5

  • Value for money

    7.3

  • Free WiFi

    8.0

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Showing 151 – 175

  • Reviewed: 11 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Price

    Good hotel to stay near colaba.

    Stayed in April 2023

  • Reviewed: 31 March 2023

    5.0
    Passable
    • Business trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Service, Cleaning

    Location & Lobby

    Stayed in March 2023

  • Reviewed: 22 March 2023

    9.0
    will definitely book again
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    breakfast was very good fresh food staff friendly

    good location

    Stayed in February 2023

  • Reviewed: 19 March 2023

    1.0
    Very Bad and Worthless
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night

    It has an ambience of 20 years before Lodge. Narrow walkway, AC not cool, Toilet not clean, Lift of a Thuglak Era and Exorbitant Price. I will never recommend or use this property again.

    Breakfast is like a normal Mumbai Restaurant (B Grade or below). On Prime Location.

    Stayed in March 2023

  • Reviewed: 18 March 2023

    3.0
    Go to thehotel only as a last recourse.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The cold attitude of the reception staff with the exception of Diwakar. 2 lady relatives also joined me to stay at the hotel. Their room had water leakages. They needed twin beds but had to do with a double bed in spite of promises to change their room. They left the hotel on the next day for another one.

    It lacked variety. Same thing every day.

    Stayed in March 2023

  • Reviewed: 11 March 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    is not hygiene

    is near the town and the breakfast was good

    Stayed in March 2023

  • Reviewed: 5 March 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Poor welcome

    Location is good

    Stayed in March 2023

  • Reviewed: 26 February 2023

    4.0
    A welcoming downgrade💚
    • Business trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Shower facilities were not on standard. Water was cold until we cried out literally. Having said that, I wont say No to this hotel, as the kindness and warmth is rare nowadays. Improving the plumbing facilities will be great...

    Location was fabulous and convenient. Very quaint and aesthetically pleasing with the exquisite view of the gateway of india a hundred meters away. A low budget hotel indeed, however, the empathy of the staff would draw me back there

    Stayed in February 2023

  • Reviewed: 20 February 2023

    10
    Wery good location
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    All things r wery good

    Stayed in February 2023

  • Reviewed: 11 February 2023

    1.0
    the fothos of the rooms in booking are not the same as they are
    • People with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the rooms are very old neglected and dirty. the bathroom and toilet were very old and not kepted.

    the location and very kindly staff.

    Stayed in February 2023

  • Reviewed: 10 February 2023

    1.0
    Very poor
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the rooms are very neglected and old, not clean, the pictures of the hotel in booking are not as the rooms look like in real. very disappointing hotel.

    the location and the staf were very kindly. the wifi was ok.

    Stayed in February 2023

  • Reviewed: 6 February 2023

    9.0
    Superb
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Property is bit old but v cleanliness.

    MR Vishal was v nice guy he was v helpful. Security guys are v nice and helpful.

    Stayed in February 2023

  • Reviewed: 2 February 2023

    4.0
    other then location nothing good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    bedding was dirty bath/shower room need upgrading/renovate

    location was good

    Stayed in January 2023

  • Reviewed: 10 January 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom and cleanliness

    The location

    Stayed in December 2022

  • Reviewed: 8 January 2023

    9.0
    lovely stay
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The price it’s very expensive

    The location is very nice, near to the shopping centre also bitch

    Stayed in January 2023

  • Reviewed: 31 December 2022

    10
    Best Customer Service
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent Service. The Receptionists were humble & hospitality was great & welcoming. Very helpful staff.

    Stayed in December 2022

  • Reviewed: 28 December 2022

    5.0
    comfortable, well located but grubby - seen better days
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Grubby bathroom, leaking pipes, smashed sink, tried to charge more than double standard fare for taxi to airport, only 2 coat hangers in wardrobe. For the price I expected better

    comfortable clean beds and great location

    Stayed in December 2022

  • Reviewed: 16 November 2022

    10
    good
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    food options can be made more

    location

    Stayed in September 2022

  • Reviewed: 16 November 2022

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    Following things which were not available in room no 408 where i stayed : 1. In such a big hotel; AC was not working in my room, had to call from mobile to complain as the hotel landline was also not working. Very very disappointing. Nobody came, so somehow manage with fan. 2. There was no latch in the bathroom to lock the door, also no towel, then again had to call from mobile as the landline was not working, for which i also complain again but i just got towel but no one came to resolve the AC and landline issue. 3. TV was also not working then had to call room service for the same from mobile. 4. Most hilarious point is watever problem i faced, i had to call from my mobile and tell them. This is stupidity. 5. The Amount Rs. 5600/- is not worth for money at all. One thing is for sure. I will not recommend this to anyone of my families as we get better deals even in small hotels, then why we pay so much and struggle for small things. Its just a big hotel which no proper facilities. 6. At the end, when i said the person at the counter, he was not responding properly. guys please thinking twice before coming here for stay. 7. On the preview it is showing 5.0 rating, but its typographical error. I would give 2.5 rating.

    Following are the things i like in room no 408 where i stayed: 1. Room neat and clean 2. Spacious room 3. Bathroom clean and tidy

    Stayed in November 2022

  • Reviewed: 5 November 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The property is mostly well maintained but I would not recommend staying here for extensive periods of time due to its location on a busy road and paper thin windows. The location is good connected and it’s easy to discover the tourist sport of Mumbai.

    Stayed in October 2022

  • Reviewed: 31 October 2022

    3.0
    Old type city hotel.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights

    1) Kitchen fumes smell comes from staircase to room No. 102 door. 2) Shabby attached toilet: - Batch tub water does not drain - Faucet had no pressure. - Dirt and silt around dustbin in toilet. - Toilet door had more than half inch gap at bottom. 3) Too much garbage on walk roads in any direction from hotel in morning. 4) Room tariff seems over priced as compared to hotel quality.

    Location is walkable to many touristy spots (Gateway of India, Taj Hotel, Museum, Jehangir Art Gallery, Colaba Causeway Market) and good restaurants (Bade Miya, Cafe Leopold and Montegar). Twin bed rooms size is spacious and well kept.

    Stayed in October 2022

  • Reviewed: 30 October 2022

    5.0
    Good but can be srvice level can be improved 2 notches higher.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights

    1. Breakfast could have beenn better. The buffet spread can be better. More items for contitental breakfast. 2. Food items wer not hot. 3. For the duration of our staay, there was no juices at all. 4. Room service needs improvement. 5. Had to call reception several times before our request were accepted.

    1. Room size was good.

    Stayed in October 2022

  • Reviewed: 25 October 2022

    10
    Excellent
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    -

    Everything, all the staff was really nice 👍🏻 shout out to Michael at the restaurant thanks for everything

    Stayed in October 2022

  • Reviewed: 19 October 2022

    9.0
    good stay. value for money
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    nothing in particular

    good staff

    Stayed in August 2022

  • Reviewed: 28 September 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything! There was foul smell of humidity coming from walls! No ventilation! No hot water!

    There was nothing to like about this hotel

    Stayed in September 2022

Showing 151 – 175

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