Reviews of Hotel O Paharganj Near Railway Station Formerly Chand Palace 3 stars
Plot Number 54, Near Nav Shakti School, Arakashan Road, Paharganj, Paharganj, 110055 New Delhi, India
#943 of 1,269 hotels in New Delhi
Guests' ChoiceReview score
Based on 125 hotel reviews
5.7Score breakdown
-
Cleanliness
6.1
-
Comfort
6.3
-
Location
6.8
-
Facilities
5.9
-
Staff
6.8
-
Value for money
6.5
-
Free WiFi
6.5
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 4 January 2025
Prakash
India1 review5.0“Not up to mark....first look enter the room feeling odd...”- • Family with young children
- • Classic Triple Room
- • Stayed 1 night
- • Submitted via mobile
VERY FIRST... HOTEL NAME IS CHAND PALACE OYO HOTEL not super hotel O no anyone knows this name...The room and building are very old condition.. TV without recharge ...only 2 small soap and 2 towel given to room and service is over....no hot water available in room after demand staff give electric rod... In this winter time no slippers available in room..all electric boards are damaged...only one electric point available in room for mobile/laptop charge.
Staff behaviour and cooperation is excellent and appreciated...
Stayed in January 2025
-
Reviewed: 10 December 2024
Jugal
India2 reviews1 helpful vote5.0Passable- • Leisure trip
- • Family with young children
- • Classic Triple Room
- • Stayed 4 nights
- • Submitted via mobile
Cleanliness, food and manager behavior
Speedy response and accessibility
Stayed in October 2024
-
Reviewed: 20 October 2024
Mathew
India1 review7.0Good- • Leisure trip
- • Group
- • Classic Triple Room
- • Stayed 1 night
- • Submitted via mobile
It was a good experience Hotel is located at too crowded area
Stayed in October 2024
-
Reviewed: 19 October 2024
Rachel
Canada5 reviews1 helpful vote5.0Passable- • Leisure trip
- • Couple
- • Classic Triple Room
- • Stayed 4 nights
Unfortunately there were cockroaches in the room, the wifi would go out periodically, there are no windows in the room, the photos look better than the actual location.
The staff was friendly, especially the security guard near the front, he was very kind and helpful
Stayed in October 2024
-
Reviewed: 2 May 2024
Mayank
India8 reviews6.0Pleasant- • Couple
- • Classic Triple Room
- • Stayed 1 night
- • Submitted via mobile
cleaning
staff was good
Stayed in May 2024
-
Reviewed: 24 April 2024
Ajendra
Abkhazia, Georgia2 reviews5.0Passable- • Leisure trip
- • Solo traveller
- • Classic Triple Room
- • Stayed 1 night
- • Submitted via mobile
Amenities listed like kettle not available, TV has few channels except FTA channels.
Stayed in April 2024
-
Reviewed: 24 May 2023
Arun
India4 reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted via mobile
Room didn't have hot water. Night lamp was not glowing. Bathroom light 1 was not glowing. Balcony was all spread with soiled bedsheets & blanket.
Stayed in May 2023
-
Reviewed: 4 April 2023
Rajat
India5 reviews1 helpful vote6.0“You will find good hotel than this in Delhi”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted via mobile
Tv was nit working, one of the staff was drunk and I was scared talking to him.
Very close to New Delhi train station.
Stayed in April 2023
-
Reviewed: 24 November 2022
Chandan
India3 reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 3 nights
- • Submitted via mobile
Cleanliness should be improved
Good location, better facilities
Stayed in November 2022
-
Reviewed: 19 November 2022
Shovon
Bangladesh5 reviews6.0“Hotel is good, But do not take the Hotel's Food”- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
In this hotel, there is one problem the price of food & extra 10% value added... The price of 2 Egg with curry is 200 & value added 10%.. So the totel price for 2Egg curry is 220... Although it is not a 3/5 star hotel... Just in out side the 2 Egg with curry is 50... Even they do not have any kitchen, they took food from other Resturent
The Communication (Transport) between Hotel & Rail station - Metro are really very good... Others options are very good...
Stayed in November 2022
-
Reviewed: 26 April 2025
Singla
India1 review10Exceptional- • Leisure trip
- • Solo traveller
- • Classic Triple Room
- • Stayed 1 night
- • Submitted via mobile
Nice Location staff was very polite
Stayed in April 2025
-
Reviewed: 19 April 2025
Pete
India7 reviews10Exceptional- • Leisure trip
- • Solo traveller
- • Classic Triple Room
- • Stayed 4 nights
- • Submitted via mobile
Staff was very helpful
Stayed in April 2025
-
Reviewed: 15 April 2025
Peter
India7 reviews10Exceptional- • Leisure trip
- • Solo traveller
- • Classic Triple Room
- • Stayed 3 nights
- • Submitted via mobile
Staff is very helpful
Stayed in April 2025
-
Reviewed: 13 April 2025
Bishnu
India1 review10Exceptional- • Leisure trip
- • Couple
- • Classic Triple Room
- • Stayed 1 night
- • Submitted via mobile
Comfort Stay
Stayed in April 2025
-
Reviewed: 21 February 2025
Jomon
India3 reviews2 helpful votes1.0“No Response from Mobile given as well as location is wrong”- • Business trip
- • Group
- • Classic Triple Room
- • Stayed 1 night
- • Submitted via mobile
The location provided by Booking.com & Oyo was not real. Even the number was not picking up. We didn't check-in & advance amount was not received..... Highly Not Recommend to anyone
The location provided by Booking.com & Oyo was not real. Even the number was not picking up. We didn't check-in & advance amount was not received..... Highly Not Recommend to anyone
Stayed in February 2025
-
Reviewed: 1 February 2025
Hariprasad
India15 reviews1 helpful vote3.0“NEVER EVER GO WITH FAMILY OR FRIENDS..OWNERS ARE CUMNING FELLOWS.NO CLEANLINESS 👎💀”- • Leisure trip
- • People with friends
- • Classic Triple Room
- • Stayed 1 night
- • Submitted via mobile
WASTE HOTEL- NO CLEANING,POOR BED SHEETS, FOUL SMELL BATHROOM, LOCATED IN CONTAMINATED ENVIRONMENT
The Hotel name is really confusing there is a hotel named Super Hotel O paharganj and Chand Palace..So based on the availability these fellows will allocate room..NEVER EVER GO WITH FAMILY OR FRIENDS..OWNERS ARE CUMNING FELLOWS THEY WILL NOT PROVIDE ROOMS EVEN IF YOU HAVE ROOMS BOOKED.FOR MORE MONEY THEY WILL DENY YOU ROOMS
Stayed in January 2025
-
Reviewed: 24 January 2025
S
India1 review1.0Very poor- • People with friends
- • Classic Triple Room
- • Stayed 2 nights
- • Submitted via mobile
Maintenance is required for rooms and condom lift
Stayed in January 2025
-
Reviewed: 23 January 2025
Duke
India2 reviews1.0Very poor- • Leisure trip
- • Couple
- • Classic Triple Room
- • Stayed 1 night
- • Submitted via mobile
I have booking for 1 day, I will talk to reservation team and ground team ki m after 12 in the midnight reach the hotel, but the ground team scam to me he said these booking is not our hotel he selling the room to other walk in guest. It’s not good
Stayed in January 2025
-
Reviewed: 12 January 2025
Udaya
India1 review1.0“The people who are taking these hotel by seeing rating in online, foolish😒”- • Leisure trip
- • Couple
- • Classic Triple Room
- • Stayed 2 nights
- • Submitted via mobile
I didn't like anything
Very bad furniture and room facilities . Un hygiene
Stayed in January 2025
-
Reviewed: 10 January 2025
Bajracharya
Nepal2 reviews2.0“The room was dirty with cockroaches. Toilet was terrible and had a shocking bidet system.”- • Leisure trip
- • Family with young children
- • Classic Triple Room
- • Stayed 1 night
room and its cleanliness
The staff
Stayed in January 2025
-
Reviewed: 9 January 2025
Shubham
India3 reviews1.0Very poor- • Leisure trip
- • Couple
- • Classic Triple Room
- • Stayed 1 night
- • Submitted via mobile
The staff did not cooperate with me at all to found the location
There is no property like this name
Stayed in January 2025
-
Reviewed: 9 January 2025
Mohammad
Bangladesh1 review8.0Very good- • Business trip
- • Solo traveller
- • Classic Triple Room
- • Stayed 4 nights
- • Submitted via mobile
Hotel staffs are very humble. Location is also good.
Stayed in January 2025
-
Reviewed: 1 January 2025
Joshi
India5 reviews1.0Very poor- • Leisure trip
- • Couple
- • Classic Triple Room
- • Stayed 1 night
- • Submitted via mobile
The staff the management. Also the rooms are very old and not maintained.
The staff had no idea about the booking from.booking.com asked us to pay extra. Asked us to cancel the booking and book from OYo and did not agree to the price again. Asked to pay extra again Whats the point of using booking.com and taking a long taxi to be there and pay almost the double of what we booked on
Stayed in January 2025
-
Reviewed: 28 December 2024
Rajesh
India3 reviews1.0“The property was poorly maintained, with dim lighting, creating an unpleasant experience overall.”- • Leisure trip
- • Family with young children
- • Classic Triple Room
- • Stayed 2 nights
The property itself was same as shown in image, but it was poorly maintained. The lighting was very dim, and the cleanliness was lacking. The photos posted online are accurate, but they appear to have been taken quite some time ago. The property needs proper upkeep. When I arrived, they were in the process of fixing electrical items like switchboards and plugs. The television was mounted on the wall, but without any connections, and it seemed to be non-functional. The linen and bed were old and unclean. When I requested fresh ones, the staff informed me that all their towels and quilts were the same. It was clear that the property wasn't being properly maintained. Additionally, there was no hot water after midnight, so if you checked out after 12 PM, they would provide a water heater rod, but there was only one for the entire hotel, meaning you'd have to wait in line for it. The lighting throughout the property was very dim, creating an unpleasant atmosphere, and it didn't feel like a family-friendly hotel at all. Furthermore, no complimentary water bottle was provided at check-in—you had to pay for that.
There was nothing to like, property should be maintained. Hotel has only one or 2 staff handling all guest, which was annoying. Not good for family stay.
Stayed in December 2024
